Project Coordinator - Business Innovation

Chartered Society of Physiotherapy

Hours
35 hours per week

About the Organisation

Chartered Society of Physiotherapy (CSP) is the professional, educational, and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students, and support workers, and one of the largest representative bodies in healthcare. At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion, and teamwork.

We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusion, and integrity. Our shared values are part of our organisational DNA and reflect the expectations we have of ourselves and others. They guide what we do and how we do it to have the greatest impact on our members.

About the role

Are you an organised and energetic project professional who is passionate about helping projects to succeed? If so, we’d love to hear from you. We are recruiting for a Project Coordinator to sit across a range of projects relating to digital transformation and innovation at the CSP. This role will be a crucial part of our Innovations team, enabling successful delivery of digital transformation projects at the CSP.

Working closely with project managers, our Innovations team and stakeholders across the organisation, you’ll ensure that projects run smoothly, stay on schedule and meet key deliverables. To provide support for the management of a range of innovation and digital transformation projects across the CSP.

Responsibilities

Main Duties and Responsibilities:

• Provide support on CSI projects/workstreams, and support project managers using project management methodologies and structures.
• Act as the primary point of contact for project teams and provide advice, guidance and assistance to ensure effective delivery of the projects
• Co-ordinate planning and scheduling projects, working with the project managers and sponsors to ensure projects meet their key milestones and coordinating operations and logistics for projects (including with external stakeholders).
• Engage with relevant stakeholders, including project teams, other CSP staff, CSP members, contractors and external stakeholders as necessary, to develop positive relationships in order to contribute to the successful delivery of the projects.
• Contribute to and co-ordinate progress reporting for each project, communicating effectively in writing and verbally to a range of audiences as necessary.
• Create and implement project management documents for each project, using agreed templates, ensuring information is disseminated and managed through all appropriate channels.
• Be responsible for the monitoring, updating and reporting of the risk register for the projects, working with the project managers and sponsors to mitigate any identified risks/issues.
• Be responsible for the day-to-day management of project budgets, including monitoring, updating and forecasting to project managers and sponsors, identifying potential over- and underspend, and monitoring contracts.
• Provide support to project meetings, both formal project governance meeting groups and informal meetings, including scheduling meetings, producing and disseminating papers, and making logistical arrangements.
• Perform elements of the evaluation activity for projects, including supporting the Project Manager in scheduling and running evaluation workshops with key personnel and producing a lessons learned document.
• To work collaboratively and flexibly to ensure common understanding of operating models, processes and activity, ensuring cover for team absence, support at meetings and to cope with sudden increases of workload.
• Support the Digital Transformation Programme Manager with maintaining key programme management documentation and templates, including maintaining the team SharePoint site with up-to-date information.
• Maintain accurate filing and archiving systems in line with the CSPs systems.
• The duties and responsibilities highlighted in this job description are indicative and may vary over time depending on business need. Post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post and in accordance with the needs of the team.

Skills, Competencies, Experience & Attributes

Previous Experience:

• Experience of co-ordinating and supporting projects, including completing work to tight, pre-agreed schedules.
• Experience of budget management, including working with electronic financial systems and undertaking budget reporting and forecasting
• Experience of relationship management providing support to internal and external stakeholders
• Experience of working as part of a team with colleagues based both remotely and in the office

Skills & Knowledge:

• Excellent written and verbal communication skills, and numerical skills.
• Ability to contribute to planning of schedules of work – both individually and across projects.
• Ability to work appropriately under one’s own initiative with minimal supervision, as well as collaboratively in a team, acknowledging when escalation of decision making is necessary.
• Ability to demonstrate leadership behaviours in one’s own role, and to manage upwards where appropriate.
• Intermediate knowledge of Microsoft Office Suite including Word, Excel, PowerPoint and e-mail systems.
• Experience or understanding of using Agile/Scrum techniques in project delivery.

Other Requirements:

• Commitment to own continuing professional development.
• Knowledge and understanding of equality and diversity principles and the ability to work with them in practice.
• Takes responsibility for ensuring that data is accurate and up to date, whilst being aware of sensitive and confidential data.
• An awareness of/commitment towards trade union principles

Required Qualifications

• Degree level or equivalent learning/experience to this level.

Compensation & Benefits

• 27 days’ annual leave plus bank holidays (pro rata)
• Office closure between 25 December and 01 January
• A generous pension scheme with 12% employer contribution

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• Please apply online and complete the online application form. CVs will not be accepted.
• If you have any questions about the role, please contact Hannah Usher, Digital Transformation Program Manager, on 0207 306 1102 or email [email protected].

Interviews

• Interviews are held either at our London office or virtually via Microsoft Teams or Zoom. Our recruitment process typically involves a single interview stage. On some occasions, we may choose to include at estor presentation task. We aim to notify you of the outcome within 2 working days of your interview. If week pect this to take longer, we will keep you informed.
• Shortlisting outcome is W/C 3rd September 2026
• The interview date is W/C 10th September 2026

Policies

CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live. Therefore, we encourage applications from candidates underrepresented in the CSP’s workforce, including those from Black, Asian, and minority ethnic backgrounds, those with disabilities, and LGBTQIA+ people. Please note that all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our Equity Diversity, and Belonging strategy. 

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