Association Technology Showcase 2026

All times are in BST / CEST-1

Membership, AMS & CRM Technologies
Tuesday 16 June

Tuesday 16 June

09:30 - 09:55
How to select a Membership / AMS / CRM technology and Partner

Ben Sturt, one of the foremost advisors of associations, will provide you a critical pointers on selecting a technology and vendor.

Speaker:

 

10:00 - 10:55
RD Mobile: Always On, Always Engaged - The Power of Mobile App for Associations

Explore how the Engagefully 365 app by RD Mobile drives member engagement, boosts retention, and delivers a year-round digital hub for members. Learn how leading organisations are leveraging Engagefully as the centerpiece of a broader digital engagement strategy to connect website, CRM, and other systems to deliver communications, content, community, and events for members.

Presenter:

11:00 - 11:55
ReadyIntelligence: AI recipes for associations that want more than efficiency ‌‍

Bad ingredients. No recipes. That's why most associations are getting AI wrong. Stop treating AI like a cost-cutter. There's a whole lot more on the menu.

Great results come from knowing your ingredients. In this session Alex Skinner shows you how to identify the data and knowledge assets you already have, get them AI-ready, and start cooking up use cases that deliver far more than time savings. ‌‍ ‍ ‍‌‍‌ ‍‌‍‍‌‌‍‌

  • The confidence to use AI with more intelligence and intent across your whole organisation.
  • How to identify and prepare your AI ingredients: data, content and knowledge
  • Which recipes unlock smarter decisions, better member and donor experiences and new income streams
  • How to get started in weeks, not quarters

Presenter:

12:00 - 12:55
Civiplus: How ITS UK uses the built-in Member Portal to increase engagement and retention

Discover how ITS UK uses the built-in CiviPlus Member Portal to create a more engaging and valuable member experience. Intelligent Transport Systems UK is the national industry association for transport technology.

By providing a seamless self-service hub for accessing benefits, resources, events, and account information, ITS UK members can take greater control of their membership journey. 

Discover how CiviPlus helps organisations strengthen member engagement, improve retention, and enhance the member experience through its ready-to-use Member Portal.

Presenter:

13:00 - 13:45
Lunchtime Discussion on the Challenges and Solutions of AMs, CRM and Membership Technologies
14:00 -14:55
Higherlogic: How ASAE redefined the member ecosystem, driving engagement & revenue

Moving beyond transactional membership to deep, daily engagement across diverse initiatives,

ASAE needed to unify volunteering, retention, and events into one cohesive system. Attend this session to find out how a centralised networking platform acted as the support system for the mission. It is not just a forum; it is the operating system for member connection.

Presenter:

15:00 - 15:55
ReadyMembership:  Unlocking your AMS - how EAIE uses its platform to power membership conversion and a seamless conference experience for 7,000+ delegates

Jackie van Doorn, Manager of Projects & Insights at the European Association for International Education (EAIE), shares how her team uses ReadyMembership's capabilities to transform how they manage one of Europe's largest annual conferences.

From hyper-personalised ticketing across over 100 countries to a membership conversion mechanic that increased conference-period sign-ups by more than 300 in a single year, Jackie walks through the practical learnings between year one and year two — and what it looks like when a team starts truly leveraging their platform rather than just running it.

Presenter:

 

 

Event Technologies
Wednesday 17 June

Wednesday 17 June

09:30 - 09:55
How to select an Events technology and/or Partner

Sasha Frieze, one of the most accomplished event producers and author of The Chief Event Officer's Playbook, will provide you a critical pointers on selecting a technology and vendor that suits association conferences and events.

Sasha will cover:

  • What are the benefits of a Strategy before Software Approach?
  • How do you evaluate event tech in a hybrid event context
  • What’s the most effective process to evaluate event technology?
  • What do you need to ask about AMS integration claims?
  • What are the smartest data governance / AI questions you can ask?
  • What are the biggest scalability / reliability risks?
  • How do you evaluate the total cost of ownership and build a comprehensive cost model?
  • Why do relationships count so much?

Speaker:

10:00 - 10:55
ReadyMembership: How to free up your team from admin and deliver 80 events a year

Damian Hutt, Executive Director of the Association of Association Executives, shares how AAE transformed its events operation using ReadyMembership — moving from disconnected tools and generic delegate communications to a fully automated seminar programme and a flagship World Congress where every attendee receives a genuinely personalised experience.

Damian walks through what it took to free his team from the operational overhead of running approximately 80 events a year, how AAE built from basic automation to 36 distinct delegate personalisations, and what the architecture of your event platform makes possible when it's truly integrated with your membership data.

  • Who AAE is, the scale and variety of the events programme, and what the team's time used to go on before the platform started doing it for them
  • The automation mechanics behind the seminar programme, the personalisation engine behind the World Congress, and how AAE moved from three audience segments to 36
  • What the journey looks like over time, the NPS improvement, and what associations at any scale can take from AAE's experience

Presenter:

11:00 - 11:55
Engagefully: Event Mobile Apps That Pay Off - Real Results from Real Associations

Discover how the Engagefully EVENTS app by RD Mobile delivers exceptional event experiences for delegates and exhibitors/sponsors at in-person and virtual conferences, congresses, and trade shows. Learn how leading meeting planners and organisers are leveraging Engagefully’s powerful built-in lead scanning, appointment scheduling, gamification, and other tools to drive real revenue and ROI.

Presenter: 

12:00 - 12:55
EventsAir: From Buzzword to Business Value - How AI Is Improving Association Events

AI has become one of the most talked-about topics in events — but where is it genuinely improving outcomes for associations?

In this session, we’ll explore practical, proven use cases of AI in event planning and attendee engagement. From automating repetitive tasks to delivering more personalized event experiences, attendees will see how AI can support event teams while improving efficiency and member value.

Joining the conversation will be MICE Concierge, an EventsAir partner working closely with associations to deliver impactful event experiences. Together, we’ll share a real-world case study highlighting how AI is being applied in practice, including successes, lessons learned, and opportunities for future innovation.

Attendees will walk away with realistic ideas, practical frameworks, and a clearer understanding of where AI fits into the future of association events.

Presenters: 

13:00 - 13:55
Floq: Beyond the Closing Remarks: Fostering 365-Day Association Communities

How to transform annual event delegates into a vibrant, year-round ecosystem.

The annual congress is often the pinnacle of engagement—but what happens when the closing remarks end, and delegates head home? Maintaining that momentum and keeping members connected throughout the year is a historic challenge.

This presentation explores how to bridge the gap between event days and daily association life. Using Floq by Conference Compass, we will demonstrate how to transition from a "one-off event app" mindset to a continuous community platform.

Discover how to leverage white-label technology to host on-demand content, sustain networking, and deliver personalised member value 365 days a year—ensuring your association remains at the heart of your industry every single day.

Presenter: 

14:00 -14:55
Natter: Bring people together for meaningful conversations

With Natter, it’s easy to bring people together for meaningful conversations. You set the context with a short intro, slides, or video - then Natter pairs participants into hundreds or thousands of 1:1 discussions.

Natters are flexible: run them as a live online event, keep them always-on, run them asynchronously, or even add them into team meetings. However you choose to host them, our smart matching algorithm ensures diverse voices and high-quality dialogue every time.

Presenter: