Technology Business Partner

Alzheimers Society

Hours
35 hours per week

About the Organisation

Alzheimer’s Society is the UK’s leading dementia charity, and the only one to tackle all aspects of dementia by providing help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values ensure that our focus remains clear for the challenges and opportunities ahead, reminding us of what we all stand for.

About the role

At Alzheimer’s Society, we are advisors, supporters, fundraisers, researchers, influencers, communicators, technical specialists and so much more. We are volunteers, we are employees, and together we are here to make a difference to the lives of people with dementia and their carers.  The Technology Business Partner acts as a trusted advisor between the Technology directorate and their assigned business areas, building strong relationships and developing a deep understanding of, and curiosity about, business priorities, challenges and opportunities.

The role ensures technology services, initiatives and investments align with organisational objectives and deliver measurable value. Working with stakeholders at all levels, the postholder translates business needs into technology opportunities, communicates complex concepts clearly, and strengthens confidence in Technology as a strategic partner. Through effective engagement and constructive challenge, they help shape demand, validate requirements, and ensure proposed solutions address genuine business needs. A key responsibility is enabling the Society to use technology to achieve better outcomes.

The Technology Business Partner leads early discovery activity, captures and refines high-level requirements, and collaborates with Product Managers and Technology specialists to influence product strategies, shape roadmaps, and align future developments with business priorities and architectural principles. The role also champions the customer voice within Technology, promotes awareness of existing services and capabilities, and identifies opportunities for innovation, continuous improvement, and more effective ways of working through emerging technologies and best practices.

Responsibilities

Strategic Business Partnering and Stakeholder Engagement:

• Act as the primary Technology focus and trusted advisor for assigned directorates
• Develop strong relationships with senior stakeholders and gain a thorough understanding of their business priorities, operating models, risks, opportunities and service needs.
• Facilitate effective communication between Technology and the business through regular engagement, roadmap discussions, technology planning, stakeholder feedback and change communications,
• Promote Technology as a strategic partner and enabler of organisational outcomes

Demand Management, Discovery and Governance:

• Identify, capture, assess and shape technology demand, ensuring underlying business needs are clearly understood before solutions are proposed.
• Lead early discovery activities, gather high-level requirements and engage specialist resources where required.
• Provide insights to the Technology Leadership Team that will support prioritisation, decision-making and governance processes, recommending appropriate routes for requests and escalating risks, issues or conflicting priorities as necessary.

Technology Investment Planning and Portfolio Shaping:

• Provide insights to the Technology Leadership Team (CTO, Associate Directors, Heads of and Business Manager) that support the identification, development and prioritisation of technology investment opportunities
• Contribute to business cases, investment proposals and portfolio planning activities to maximise organisational value and ensure investment decisions align with organisational priorities.

Digital Capability Building:

• Promote digital capability across assigned directorates by helping leaders and teams to:
  • Build confidence in using technology
  • Improve technology literacy
  • Understand innovation opportunities, risks and constraints
  • Make informed technology investment choices.

Technology Advisory and Solution Development:

• Advise stakeholders on existing technology capabilities, services and potential solutions, maximising value from current investments and identifying opportunities for innovation and service improvement.
• Work with stakeholders and Technology teams to evaluate options, challenge assumptions and ensure proposed solutions align with organisational objectives, technology strategy and architectural principles.

Cross-Technology Collaboration and Roadmap Alignment:

• Work closely with other teams (within and outside the Technology directorate) to ensure alignment of initiatives, deliverability and support operational sustainability.
• Represent business priorities within Technology, contribute to roadmap development and ensure plans reflect business needs, technical standards and strategic direction.

Change, Adoption and Benefits Realisation:

• Support business change and adoption activities by helping stakeholders prepare for change
• Support the Internal Comms and Engagement team, as well as technical specialist teams, to develop communication plans and maximise user engagement.
• Ensure technology initiatives deliver measurable strategic, operational and user outcomes by supporting the relevant teams in agreeing success measures, tracking benefits, monitoring delivery with sponsors, capturing lessons learned and identifying opportunities for continuous improvement.
• Collaborate with stakeholders, directorates and the Bids and Tender team to support the technology needs of dementia services across the full service lifecycle, from bid and tender stage through mobilisation, ongoing delivery and decommissioning.
• Work with the IT Trainer to develop the community of Technology Champions as early adopters of new technology changes and initiatives, using their feedback and experience to support user adoption and continuous service improvement.

SFIA Alignment:

• This role is primarily aligned to Relationship Management (RLMT), Demand
• Management (DEMM), Business Analysis (BUAN), Benefits Management (BENM),
• Innovation (INOV), Continual Improvement (CIPM), Organisational Change
• Enablement (OCEN), Consultancy (CNSL) and Strategic Planning (ITSP).

Skills, Competencies, Experience & Attributes

Skills & Knowledge:

• Experience of strategic stakeholder management, building trusted relationships with leaders at all levels and influencing without direct authority.
• Strong knowledge of technology business partnering, demand management, prioritisation and governance processes.
• Experience of benefits realisation, success measures and continuous evaluation to demonstrate strategic, operational and user outcomes.
• Experience of supporting stakeholders with investment proposals, business cases, strategic decision making and portfolio planning.
• Experience of discovery, business analysis, requirements shaping and translating business needs into clear technology opportunities.
• Awareness of portfolio management, capacity constraints, prioritisation trade-offs and governance routes for technology-enabled change.
• Knowledge of cyber security, information governance, data management and artificial intelligence principles and their application within technology-enabled change.
• Awareness of enterprise architecture, digital product operating models,
• ServiceNow or similar IT service management platforms, data governance, cyber security, AI and automation.
• Ability to communicate complex or technical information clearly for different audiences, including through presentations, reports and jargon-free conversations
• Detailed working knowledge of Microsoft 365 and collaboration tools, including SharePoint, OneDrive, Microsoft Teams and planning tools
• Analysis, ITIL Foundation, Agile/ Product Management qualification, PRINCE2 Foundation or MSP.

Competencies & Personal Attributes:

• Strong relationship building, influencing, negotiation, collaboration and facilitation skills, with the ability to manage expectations and resolve conflict constructively.
• Strategic thinking, business acumen and customer focus, with the ability to identify critical issues and remain solution focused.
• Planning, organisation and attention to detail, with the ability to prioritise workload, meet deadlines and maintain quality standards.
• Demonstrate agility and flexibility across the full Technology Business
• Partnering function, with a willingness to respond to business needs
• Excellent communication skills, both verbal and written, including writing and delivering presentations and reports to a variety of audiences
• Excellent organisational and timekeeping skills.
• Excellent attention to detail.
• Non-judgemental communication 
• Commitment to and understanding of equal opportunities
• Understanding of the inclusion agenda and its relevance within a diverse society

Required Qualifications

• Degree or equivalent experience, with evidence of continuing professional development.
• One or more relevant professional qualifications, or equivalent experience, such as would be desirable. Examples include BRMP, BCS Business

Compensation & Benefits

• Paid compassionate and bereavement leave
• Paid time off work to support
• Annual leave of 27 days, increasing to 30, plus bank holidays
• Career breaks of up to 3 months
• Flexible working
• Wellbeing leave
• Health Cash Plan
• Paid dependants leave
• Values Hero and Society Legend Awards
• Group Personal Pension Plan
• Life Assurance Scheme - two times your annual salary
• Home Allowance of £312 per year
• Discounted gym membership with Society Plus
• Mental health app and unlimited therapy
• Women in Leadership Development Programme
• Leadership development programme
• Financial support towards relevant professional qualifications, enhanced family leave - 16 weeks paid for all parents
• Paid time off work for fertility treatments for both partners, paid carers' leave

Working locations

• Home-based

How to apply

• Apply to our website
• Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

Interviews

• 1st stage interviews begin on Thursday 24th September 2026
• 2nd stage interviews begin on Wednesday 30th September 2026

Policies

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment, or health condition, or individuals who identify as Black, Asian, or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity, and Inclusion Strategy here, along with our internal employee forum and Employee Lived Experience network groups, helps us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

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