Supporter Engagement and Community Executive

Institute of Business Ethics

Length of contract
12 months

About the Organisation

The Institute of Business Ethics (IBE) is an independent charity that helps organisations strengthen integrity and business ethics by improving leadership, governance, decision-making, and culture. We bring together those leading ethics, governance, culture, legal, and compliance programmes, alongside boards, CEOs, and senior leaders, to benchmark approaches, learn from one another, and explore emerging challenges. Through our peer-to-peer networks, events, research partnerships and advisory work, we identify what works in practice and turn those insights into practical guidance, leadership development and advisory support for organisations.

About the role

Supporters sit at the heart of the IBE's work. Our supporter community is made up predominantly of organisations, including many leading businesses, alongside academic and individual supporters. Through our supporter networks, events, benchmarking activities, research partnerships and advisory projects, we create opportunities for organisations to learn from one another, share practical experience and strengthen their approach to ethics and integrity. 

The Supporter Engagement and Community Executive helps create and sustain these connections. Working with supporters, speakers, partners and colleagues, the postholder will help deliver a high-quality supporter experience and ensure that our networks, events and communications continue to generate value, insight and engagement. 

The Supporter Engagement and Community Executive will help build and strengthen the IBE's community of supporters and stakeholders, supporting our impact as a charity to promote ethical business standards. The role covers supporter engagement, communications delivery, events operations and network coordination. This includes high-quality digital and multi-channel B2B communications, website content, newsletters, events, CRM activity as well as audience insights and supporter engagement across a growing professional community.

Working closely with the Director of Communications and Engagement, the postholder will help ensure the IBE's supporters experience high-quality engagement, relevant communications and valuable opportunities to connect, learn and contribute. The role plays an important part in helping the IBE expand its reach, strengthen supporter relationships and grow participation across its activities.

Why Join Us

• Join a respected organisation helping organisations navigate complex ethical challenges and strengthen ethical leadership, governance and culture.
• Be part of a community that brings together ethics leaders, boards and senior decision-makers to share ideas, explore good practice and learn from one another.
• Work with a small, ambitious and collaborative team and a wider network of supporters, experts, academics and partners.
• Help turn practical insights into guidance, leadership development, events and advisory support that make a real difference in organisations.
• Contribute to work with tangible impact for organisations, employees and society.

Responsibilities

Supporter Engagement:

• Support day-to-day relationships with supporter organisations.    Coordinate onboarding and engagement activity for new supporters.
• Help increase participation across networks, events and working groups.
• Track engagement activity and follow-up actions.
• Support supporter retention and recruitment initiatives.

Digital Engagement and Content: 

• Help identify opportunities to improve supporter engagement, communications and operational efficiency through digital platforms, analytics and emerging technologies.
• Deliver multi-channel B2B communications across email, website and LinkedIn.
• Manage and update website content, including articles, event pages and other digital materials.
• Support newsletters, web updates, event communications and thought leadership content.
• Support SEO, analytics and performance tracking.

Communications:

• Support delivery of communications across website, email newsletters and LinkedIn.
• Draft, proofread and edit event communications, announcements and supporter updates.
• Manage website updates and routine content maintenance.
• Assist in promoting events, publications, guidance and thought leadership.
• Support communications planning and campaign execution.

Networks and Community:

• Coordinate supporter networks, roundtables and working groups.
• Manage logistics, invitations and communications.
• Liaise with speakers, supporters and participants.
• Help create a positive and professional experience for participants.
• Capture actions, attendance and follow-up requirements.

Events Delivery:

• Coordinate virtual and in-person events, including invitations, registration, logistics and delivery.
• Manage registrations, attendee communications and event administration.
• Support logistics and event delivery.
• Gather feedback and prepare post-event summaries and reports.

CRM and Operations:

• Maintain accurate supporter and stakeholder information.
• Support segmentation and targeted communications.
• Produce attendance and engagement reports.
• Support effective use of digital systems and tools.
• Use AI and other digital tools responsibly to improve efficiency, supporter experience, content development and operational effectiveness.

Planning, Organisation and Ways of Working:

• Plan and manage defined workstreams to agreed deadlines and standards.
• Work independently in a remote environment and effectively in-person when required.
• Collaborate across a small, flexible team and support activity beyond the core remit where needed.
• Use good judgement and discretion with senior stakeholders, supporters and partners.
• Work confidently across multiple digital systems and tools.

Skills, Competencies, Experience & Attributes

Essential:

• Interest in business ethics, responsible business and ethical culture.
• Experience in digital marketing, content, events, membership, supporter engagement or B2B communications.
• Good working knowledge of CRM, CMS and marketing platforms such as HubSpot or WordPress.
• Comfortable using CRM, analytics and engagement data to improve communications and supporter experience.
• Experience delivering communications across email, website and LinkedIn.
• Experience coordinating in-person and/or virtual events.
• Experience working with senior stakeholders, speakers, partners or professional audiences.
• Strong writing, editing, organisational and project management skills.

Desirable:

• Basic understanding of SEO, analytics and performance tracking.
• Experience using AI and emerging digital tools to support communications, content creation, stakeholder engagement, marketing or administration.
• Experience in a membership, network or stakeholder-based organisation.

Skills & Attributes:

• Excellent written communication.
• Highly organised, proactive and detail-focused.
• Confident, professional communicator with colleagues, supporters and senior stakeholders.
• Collaborative, flexible and willing to support a small team.
• A self-starter, able to work independently and manage priorities.
• Digital confidence, comfortable learning new systems and curious about emerging technologies and new ways of working.
• Thoughtful and responsible in the use of AI and emerging tools.
• Values-led and committed to the IBE’s purpose and standards.
• Professionalism, discretion and reliability.

Conditions of employment

• Applicants must have the right to work in the UK. 

Working locations

• Home-based
• Regular team meetings in London and occasional travel to in-person events

How to apply

• To apply for this position, please submit the following via email to [email protected] by 5 pm Monday, 7th September 2026:
  • A CV detailing your professional experience and education.
  • A cover letter outlining your interest in the role and how your skills and experience align with the key responsibilities (no more than one-page A4). Include details of your current notice period and your earliest possible start date, in addition to indicating your preferred weekly working hours and salary expectations (as per the advertised range above).
• Please confirm in your cover letter that you meet this requirement; evidence will be requested at the interview. Timeline

Interviews

• Shortlisted candidates will be invited to a first-round interview on Microsoft Teams on 22nd or 23rd September 2026.
• Second interviews will be conducted in person (in Farringdon) on 29th or 30th September. We will share any decisions by 5th October 2026.
• We try to respond to everyone, but we are sorry if, due to the resources involved, we are only able to respond to shortlisted candidates.

Policies

We welcome diverse perspectives and experiences. At the IBE, we believe that diverse teams drive better outcomes. We are committed to building an inclusive values-led organisation where everyone feels respected, supported, and able to contribute fully. We encourage applications from people who are underrepresented in our sector, including but not limited to people from Black, Asian and ethnic minority backgrounds, disabled candidates, LGBTQ+ candidates, and people with lived experience of disadvantage. If there is anything we can do to make the application or interview process more accessible, please let us know.

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