People Assistant – Recruitment

Stroke Association

Hours
35 hours per week

Length of contract
12 months

About the Organisation

Stroke Association is the UK’s leading charity providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery, and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the differences and thrives on the diversity of our people. Guided by our approach to solving inequity in stroke, we are prioritising listening to and learning from lived experience across our charity.

About the role

We’re looking for an enthusiastic, highly organised and proactive People Assistant to join our fast-paced, friendly People Team. Focusing mainly on the recruitment side of practice, you will act as the first point of contact for all recruitment-related queries while supporting managers through the recruitment and onboarding process. This is an exciting time to join our team as you will play a key role in supporting the implementation of a brand new Applicant Tracking System. You’ll also support the wider People team, as and when needed, with general HR related queries, including absence and volunteering.

To provide high-quality administrative support that ensures effective implementation of people policies and practices aligned with our People Strategy and People Value Proposition. This role plays a key part in fostering a positive, compliant, and supportive working environment where staff and volunteers can thrive. The role will:

• Support the consistent and efficient delivery of people-related administration that reflects and reinforces our organisational culture.
• Offer reliable and compliant administrative support and guidance in line with best practice and employment legislation.
• Help ensure smooth operational delivery of people policies and practices across the organisation.
• Contribute to personal and team development to continually enhance service delivery.

Responsibilities

• Acting as the first point of contact for all recruitment-related queries while monitoring all recruitment inboxes.
• Acting as the primary support for all recruitment administration, including requesting right-to-work checks, drafting offer letters and contracts, and requesting references.
• Advertising job and volunteer adverts both internally and externally
• Liaising with recruitment agencies as and when needed.
• Supporting the implementation of our new applicant tracking system (ATS), helping to streamline and modernise our recruitment processes.
• Raising purchase orders and managing goods receipting processes.
• Maintaining accurate HR systems and databases, including updating recruitment trackers and personnel records.
• Working closely with the People Advisor to ensure a seamless, supportive, and efficient People function across the organisation.

Skills, Competencies, Experience & Attributes

Essential Criteria:

• Experience of delivering excellent customer service in a busy administrative environment
• Proven experience providing accurate and timely HR administration support to a busy team in a fast-paced environment
• Skilled in creating a variety of documents, including letters, reports and presentation materials.
• Able to handle sensitive information with diplomacy, discretion and maintain confidentiality.
• Confident at using Microsoft Office packages and databases and HR systems with intermediate IT skills and the ability to maintain accurate records
• Ability to learn and confidently apply new processes, systems and ways of working.
• Strong written and verbal communication skills, with the ability to provide clear, professional and helpful information to both internal and external stakeholders at all levels.
• Ability to build effective working relationships with people at all levels, both internally and externally.
• Strong attention to detail.
• Ability to organise, prioritise and manage own workload effectively to meet deadlines.
• Proactive, professional and solutions-focused approach to work with the ability to use initiative and seek support when needed.
• Strong interpersonal skills, with the ability to collaborate and deliver positive, customer-focused service.
• Flexible in working arrangements and prepared to travel if required.
• Awareness of diversity, equity and inclusion principles, with a commitment to applying these in day-to-day work.

Required Qualifications

• A CIPD level 3 qualification and/or proven experience in HR administration, with a focus on recruitment.

Compensation & Benefits

• 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full-time equivalent)
• Cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Conditions of employment

• You must be a UK resident and have the right to work in the UK.

Working locations

• Home-based
• Occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

How to apply

• Please view the role profile.
• Please click to apply. Please submit your CV (including details of your current address) and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
• If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role
• If you have  any questions, please drop us an email at [email protected]

Interviews

• First round interview 7th September 2026 
• Second Round interview 10th /11th September 2026
• Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

Policies

We are working to improve the representation of this lived experience at all levels within the Stroke Association, and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups, and we're committed to continuously improving our diversity and inclusion efforts. If you have questions or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs

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