Marketing Assistant

National Housing Federation

Hours
35 hours per week

Length of contract
October 2027

About the Organisation

National Housing Federation (NHF) is a prominent membership organisation in England representing independent, not-for-profit housing associations. These housing associations are responsible for providing affordable homes to people in need and play a crucial role in addressing housing challenges across the country.

National Housing Federation plays a pivotal role in shaping the housing landscape in England. By representing housing associations and advocating for their interests, the NHF ensures that affordable housing remains a priority on the national agenda. It also supports the broader goal of creating equitable, sustainable, and thriving communities.

About the role

The main purpose of this role is to support the Marketing team with generating sales for our commercial events and assisting our Partnerships marketing. You’ll be an integral part of our Marketing and Customer Service teams, gaining knowledge of how a successful marketing campaign is run with the space to adapt and gain new skills. Learning will be a key part of the job, making this the perfect role for someone building a career in marketing. 

Responsibilities

Key Responsibilities and Duties:

• Support the planning and delivery of integrated marketing campaigns for conferences and events.
• Create and schedule email marketing campaigns.
• Update and maintain event webpages and online content.
• Draft marketing copy for emails, websites, social media and promotional materials.
• Create digital assets using Canva and other design tools.
• Monitor campaign performance and produce reports on bookings, engagement and marketing activity.
• Support the delivery of paid digital marketing campaigns.
• Support speaker promotion and partner marketing activity.
• Coordinate marketing materials, deadlines and approvals across teams.
• Conduct market and competitor research to identify opportunities to increase bookings.
• Provide administrative support for marketing campaigns and event promotion.
• Be a collaborative member of the wider Comms and Marketing team.
• Assisting with our Partnerships email and social media marketing activity.

Skills, Competencies, Experience & Attributes

Requirements:

• Evidence of commitment to continued professional development.
• Learning new skills.
• Working in a team.
• MS Excel, basic filters and data manipulation.
• MS Word.
• Excellent written communication and copywriting skills.
• Managing multiple priorities and deadlines.
• Adapting messages in response to feedback

Desirable:

• Experience of working in the social housing/nonprofit sector or membership organisation.
• Using mass email platforms like MailChimp and DotDigital.
• Analysing campaign performance and identifying insights.
• Creating content for websites, email and social media.
• Paid social media advertising.
• Effective marketing campaigns.
• Google Analytics and equivalent.
• Content management and CRM systems.
• Using design software such as Canva or Adobe
• Creative Suite.

Compensation & Benefits

• 27 days’ annual leave + statutory holidays + three closure days over the Christmas period.
• Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
• Attractive family-friendly policies.
• Private healthcare cover.
• Season ticket loans.
• Employee awards, and training and development opportunities.

Conditions of employment

• You must have the right to work in the UK. Please note that the NHF does not sponsor individuals to work in the UK.

Working locations

• Hybrid model, working in the London office and remotely
• Capacity to travel to events and meetings in England.

How to apply

• To apply for this role, please complete our online application form. The application form includes your employment and education history, plus you will be asked to answer questions in relation to your knowledge, skills and experience, why you are applying for the role, and questions in relation to our values. The application form is anonymous and will not require you to upload a CV or cover letter. This will help us to shortlist interview candidates based solely on their knowledge, skills and experience.
• Our recruitment process: If you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email the People team at [email protected] with your request or to arrange a time to discuss in more detail.

Interviews

• The interview date is 24th September 2026

Policies

Equality, diversity and inclusion (EDI) are core values at the NHF, and all employees are expected to demonstrate their commitment in line with our EDI strategy. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with others, identify challenges, and to discover, design and deliver solutions.

All staff at the NHF are responsible for strict compliance with our Health and Safety policies and procedures. All employees are responsible for highlighting concerns regarding health and safety so that suitable action can be taken to rectify the situation.

We are a disability confident employer, and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview. Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high volumes of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

In these circumstances, the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.

Return to listing