Events Organiser

National Housing Federation

Hours
35 hours per week

About the Organisation

National Housing Federation (NHF) is a prominent membership organisation in England representing independent, not-for-profit housing associations. These housing associations are responsible for providing affordable homes to people in need and play a crucial role in addressing housing challenges across the country.

National Housing Federation plays a pivotal role in shaping the housing landscape in England. By representing housing associations and advocating for their interests, the NHF ensures that affordable housing remains a priority on the national agenda. It also supports the broader goal of creating equitable, sustainable, and thriving communities.

About the role

The National Housing Federation is committed to supporting its businesses and to maintaining our reputation as the leading voice in housing. Reporting to the events manager, you will play a key role in planning and delivering a profitable programme of national events. You will use your excellent organisational skills and creativity to plan events that deliver on the NHF’s income targets and support the wider organisational strategy.

You will work with the events manager in the event operations team to maintain quality standards and continuously make improvements that meet the needs of our members and stand out in a crowded market. An ability to work autonomously as well as in collaboration with teams from across the organisation and external stakeholders is key to this role’s success

Responsibilities

Key Responsibilities and Duties:

• Deliver operational project plans for a portfolio of events from concept to completion in line with operational standards.
• Have ownership of project-based budgets, including cost control and monitoring risk.
• Work with the events manager to accurately forecast monthly revenue.
• Work autonomously to source, negotiate, contract and manage relationships for event-related products and services, including venues, AV, branding.
• Lead on the delivery of event apps, digital event experiences and technology to ensure the best delegate experience, brand representation and data gathering.
• In collaboration with the conference producers, deliver a flawless experience for speakers and stakeholders.
• Support the events manager in developing and continuously improving event processes that enable consistent and high-level event delivery across the team, ensuring we’re meeting our members’ needs.
• To ensure all content and branding is kept up to date on the NHF’s event website and microsites, in collaboration with the marketing, sponsorship and events teams.
• To design and create conference collateral for both in-person and digital elements of events.
• Lead on event activities including staff, chair and speaker briefings, networking activities, venue and catering offer and technical event production.
• Lead on allocated event health and safety requirements.
• Track KPI’s and analyse and report against event performance to feed into the event planning process and make recommendations for continuous improvements.
• Ad hoc duties as allocated by the events manager.

Skills, Competencies, Experience & Attributes

Qualifications & Training:

• Comfortable using Office suite applications including Word, Excel and Outlook

Experience:

• Experience of organising conferences from an operational perspective
• Experience of managing project-based budgets
• Experience of procuring event products and services and managing
• those relationships to meet our quality standards

Knowledge:

• Understanding of delivering in-person and online memorable experiences.

Skills & Abilities:

• Excellent communication and negotiation skills
• Excellent attention to detail
• Consults with colleagues throughout the NHF as appropriate.
• Recognises patterns and trends in data to inform decisions, solutions and plans.
• Effectively plans how to achieve short- and longterm objectives.
• Applies excellent planning skills to draw up realistic milestones and calenderised activity for own projects.
• Makes contingency plans to allow for unforeseen obstacles to progress.
• Copes effectively with the changing requirements of their work portfolio.
• Ensures that work and projects are evaluated after completion.

Desirable Criteria:

• Familiar with Adobe applications including InDesign
• Familiar with live streaming technology and platforms including
• Zoom Webinar.
• Familiar with event apps including Cvent and Swapcard
• Event health and safety
• Delivering commercial events
• Knowledge of the social housing sector

Compensation & Benefits

• 27 days’ annual leave + statutory holidays + three closure days over the Christmas period.
• Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
• Attractive family-friendly policies.
• Private healthcare cover.
• Season ticket loans.
• Employee awards, and training and development opportunities.

Conditions of employment

• You must have the right to work in the UK. Please note that the NHF does not sponsor individuals to work in the UK.

Working locations

• Hybrid model, working in the London office and remotely
• Ability to work overtime and flexible hours including occasional overnight stays, early mornings and late evenings as required

How to apply

• To apply for this role, please complete our online application form. The application form includes your employment and education history, plus you will be asked to answer questions in relation to your knowledge, skills and experience, why you are applying for the role, and questions in relation to our values. The application form is anonymous and will not require you to upload a CV or cover letter. This will help us to shortlist interview candidates based solely on their knowledge, skills and experience.
• Our recruitment process: if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email the People team at [email protected] with your request or to arrange a time to discuss in more detail.

Interviews

• First interview date is 14th and 18th September 2026
• Second interview date is 21st , 23rd and 25th September 2026

Policies

Equality, diversity and inclusion (EDI) are core values at the NHF, and all employees are expected to demonstrate their commitment in line with our EDI strategy. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with others, identify challenges, and to discover, design and deliver solutions.

All staff at the NHF are responsible for strict compliance with our Health and Safety policies and procedures. All employees are responsible for highlighting concerns regarding health and safety so that suitable action can be taken to rectify the situation.

We are a disability confident employer, and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview. Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high volumes of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

In these circumstances, the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.

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