Culture and Engagement Officer

Alzheimers Society

Hours
35 hours per week

About the Organisation

Alzheimer’s Society is the UK’s leading dementia charity, and the only one to tackle all aspects of dementia by providing help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values ensure that our focus remains clear for the challenges and opportunities ahead, reminding us of what we all stand for.

About the role

Every day at Alzheimer's Society, our employees and volunteers come together to help people affected by dementia face the future with help and hope. From providing support and funding research to raising awareness and influencing change, every person plays an important part in our mission. But to make the biggest difference, we need our own people to feel supported, included and able to thrive.

Could you help create a culture where everyone feels heard, valued and able to make a difference? As our Culture and Engagement Officer, you’ll help make that happen. You’ll bring people together, listen to what matters to them and help turn their ideas into action. You’ll support our Employee Forum and Volunteer Advisory Panel, deliver engagement surveys and use insight to help shape the way we work.

Do you believe that the best organisations listen to their people? Are you motivated by creating positive change? This is an opportunity to play a key role in strengthening our culture and helping bring our values to life. You’ll work with employees, volunteers, managers and leaders across the Society to create a more connected and inclusive organisation.

Responsibilities

Key Accountabilities and Responsibilities:

• Ensuring the smooth running of the Employee Forum* and Volunteer Advisory Panel** and the effective communication of their influence. Responsible for the facilitation and co-ordination of both groups.
• Managing the annual election process for the Employee Forum and VAP.
• Ensuring the local and Society-wide Employee Forums are communicating effectively with employees and managers.
• Delivering our regular employee and volunteer engagement surveys and pulse surveys.
• Responsible for supporting the end-to-end survey process - collecting and interpreting data, communicating effectively, acting upon results, to make sure our work is informed by our people
• Collate and interpret various feedback/evaluation results (verbal, written and statistical). Work well with data and be able to summarise, theme and present data in a way that is easy to digest and provides clear indicators and recommendations for changes and development.
• Produce accurate copy, in line with house style, for a range of internal communications including bulletins, briefings and the intranet (Arena) related to the post holder’s main areas of activity
• Influencing others to act. At all levels, in all stakeholder groups, and uniting people around our culture. Designs and delivers engagement activities and interventions to ensure active engagement in the culture development plans.
• Build and manage proactive relationships with all levels of employees and volunteers, leaders, managers and key communicators to influence their work to support our values and culture.
• Able to resolve problems outside the routine and day-to-day, by drawing on prior experience and professional knowledge, and seeking input from line manager
• Comfortable dealing with some ambiguity and making informed judgements
• Day-to-day operational autonomy, prioritising and managing own workload and exercising professional judgment in when to refer upwards

Skills, Competencies, Experience & Attributes

Skills & Knowledge:

• Experience of communicating and engaging different audiences, of different levels, different sized groups and through different channels (including face-to-face and virtual)
• Experience of supporting or coordinating groups in a governance structure (senior/leadership groups, elected member groups or Unions
• Experience of managing surveys or other feedback mechanisms, including the end-to-end delivery process and evaluation and presentation of data
• Extensive experience of collating information and feedback and presenting findings and recommendations in engaging reports and presentations for a range of audiences
• Experience of setting up engaging face-to-face and virtual events, and running collaborative, interactive events
• Proven experience of managing complex, organisation-wide projects (ideally in a remote-first environment)
• Experience of working with senior stakeholders to deliver projects 

Competencies & Personal Attributes:

• Be a team player, supporting colleagues when there are deadlines, and who knows when to ask for help themselves
• Be a self-starter and incredibly motivated – always looking at ways things can be improved
• Good interpersonal and communication skills
• Excellent organisational, prioritisation and timekeeping skills
• Excellent analytical and documentation skills
• Excellent attention to detail
• Non-judgemental communication
• Commitment to and understanding of equal opportunities
• Understanding of the inclusion agenda and its relevance within a diverse society
• An understanding of the needs of people with dementia and their carers

Compensation & Benefits

• Paid compassionate and bereavement leave
• Paid time off work to support
• Annual leave of 27 days, increasing to 30, plus bank holidays
• Career breaks of up to 3 months
• Flexible working
• Wellbeing leave
• Health Cash Plan
• Paid dependants leave
• Values Hero and Society Legend Awards
• Group Personal Pension Plan
• Life Assurance Scheme - two times your annual salary
• Home Allowance of £312 per year
• Discounted gym membership with Society Plus
• Mental health app and unlimited therapy
• Women in Leadership Development Programme
• Leadership development programme
• Financial support towards relevant professional qualifications, enhanced family leave - 16 weeks paid for all parents
• Paid time off work for fertility treatments for both partners, paid carers' leave

Working locations

• Home-based
• With regular travel into London and occasional travel to meetings and events across the UK.

How to apply

• Apply to our website
• Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

Interviews

• Interviews are provisionally scheduled to take place on the 9th September 2026 via MS Teams.

Policies

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment, or health condition, or individuals who identify as Black, Asian, or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity, and Inclusion Strategy here, along with our internal employee forum and Employee Lived Experience network groups, helps us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

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