Campus Administration Officer

Institute of Contemporary Music Performance

Length of contract
5 months

About the Organisation

AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and share a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields.

Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK.  SAE Institute was founded in 1976 and is a globally operating higher education provider focused on creating a talent pipeline for the creative media industries. Our network of campuses spans over 28 countries on six continents, with more than 40 campuses.

SAE Institute in Europe is Part of the AD Education group of companies, delivering industry-focused creative education to more than 30,000 students. SAE offers industry-focused Creative Media Degrees across eight subject areas – Audio, Content Creation & Online Marketing, Film, Game Art Animation, Games Programming, Music Business, Visual Effects, and Web Development.  

ICMP (The Institute of Contemporary Music Performance) is a leading UK music school with campuses in London and, in 2025, opening in Liverpool and Leeds. For over 35 years, ICMP has been at the forefront of contemporary music education, offering personalised, industry-focused training to help students thrive in the competitive music industry. ICMP delivers innovative undergraduate and postgraduate courses, including specialisations in Electronic Music Production, Live Event Management, and Music Marketing. 

About the role

We are looking for an organised and proactive Campus Administration Officer to join our campus team and play a key role in supporting the smooth day-to-day operations of student and academic administration. This role acts as a central point of contact for students, academic staff, and central teams, providing high-quality administrative support across enrolment, student records, academic processes, and general campus operations.

You will work closely with the Campus Manager, Academic Manager, and Student Services teams to ensure an excellent administrative service that supports both the student experience and academic delivery. This is a great opportunity for someone who enjoys working in a fast-paced environment, managing multiple priorities, and contributing to a positive campus experience for students and staff.

The Campus Administration Officer plays a pivotal role in providing comprehensive administrative support for student services, academic functions, and campus operations. This position serves as a central point of contact for students, staff, and stakeholders, ensuring the efficient administrative operation of the campus. The successful candidate will work closely with the Campus Manager, Academic Manager, and other central teams to support Programme Administration, Registry tasks, and general campus operations.

Responsibilities

Student Records Management:

• Process student transfers, intermissions, and withdrawals for current students in collaboration with academic leads.
• Responsible for monitoring attendance, including for international students, ensuring accurate records and compliance with visa regulations.
• Collect and verify visa exit evidence from international students to ensure compliance with immigration regulations.
• Create and distribute letters of enrolment for council tax purposes and various other methods of verification, ensuring timely and accurate documentation.
• Ensuring student record database is accurate, including all changes on person details

Enrolment and Registration:

• Assist with enrolment activities from initial registration through to census, including liaising with students, Admissions, and Registry teams.
• Prepare and submit validating partner registrations to the Head of Academic Quality to meet regulatory and institutional requirements.
• Process Student Oyster Card evidence applications for eligible students to facilitate access to travel benefits.

Data Management and Reporting:

• Perform campus data sign-off processes, ensuring accurate records and alignment with institutional and regulatory standards.
• Enter and maintain timetabling data; responsibility for timetabling schedules and ensuring they are accurate and up-to-date on student portals and internal systems.
• Prepare reports and materials for committees and assessment boards, including minute-taking and tracking action items.

Academic Support and Assessment Outcomes:

• Coordinate pre-boards and post-assessment board communications, ensuring that all necessary administrative tasks are completed and students are informed.
• Contact students regarding assessment and reassessment deadlines, helping to ensure timely submission and academic progress for students.
• Distribute certificates to graduates following successful completion of their programmes, ensuring the smooth operation of the graduation process.

Academic Quality and Compliance:

• Administer student surveys and collate data to support continuous improvement of student services and campus operations.

Skills, Competencies, Experience & Attributes

Essential Skills and Experience:

• Proven experience in an administrative role, ideally within a higher education or educational setting.
• Strong written and verbal communication skills, with the ability to engage effectively with students, staff, and external stakeholders.
• High attention to detail, especially in data entry, record management, and administrative processes.
• Strong organisational skills with the ability to manage multiple tasks and deadlines effectively.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Suite, as well as experience with student management systems and databases.
• Ability to work independently with minimal supervision and as part of a team. 

Personal Attributes:

• Proactive, organised, and detail-oriented, with a commitment to delivering high-quality service.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Adaptable and able to respond to changing priorities and demands with a positive attitude.
• A team player who can also work independently when required.

Compensation & Benefits

• Employee Assistance Programme
• Auto-Enrolment Pension Scheme with Royal London Pension
• Cycle to Work Scheme
• Enhanced Maternity and Adoption Pay
• Enhanced Paternity Pay
• Occupational Sick Pay
• Healthcare Cash Plan
• Employee Assistance Programme (Legal & General)
• Group Income Protection (Legal & General)
• Life Assurance (Legal & General)
• Season Ticket Loans 
• Ride to Work Scheme
• Staff Discounts Short Courses 2025-2026
• 50% off ICMP courses

Conditions of employment

• You must have the right to work in the UK. 

Working locations

• Hybrid model, working in the Leeds office and remotely

How to apply

• Please apply online

Interviews

• Interviews will take place on 16th September 2026.

Policies

ADE is an equal opportunities employer and welcomes applications from all sections of the community. ADE is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.

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