Exams Engagement Officer

Royal College of Radiologists

Hours
35 hours per week

About the Organisation

Royal College of Radiologists (RCR) is the leading professional membership body for clinical radiologists and clinical oncologists, and a registered charity that educates and supports doctors throughout their careers. With over 14,000 members in the UK and internationally, together we’re contributing to the advancement of each new generation of doctors and helping to improve patients’ lives.

We require a broad range of skills and experience to deliver our strategic goal of increasing the clinical radiology and clinical oncology workforce, ultimately improving imaging and cancer care services for all. If our strategy and values inspire you and are passionate about helping us meet our ambitious goals in an environment that celebrates differences, values diversity, and recognises that everyone here plays a role in the success of the College, then we encourage you to consider a career at the RCR.

About the role

We work with over 200 examiners to deliver a range of exams across our specialties. Our examiners are clinical radiologists and oncologists, volunteering alongside their clinical commitments, and we need to ensure they feel valued and supported to deliver high-quality exams. This role leads engagement with a national network of senior, volunteer examiners, building trusted relationships and actively influencing their participation, performance, and alignment with RCR strategic priorities.

The postholder will act as a key relationship owner, using strong interpersonal, influencing and communication skills to build commitment, shape behaviours, and ensure examiners are motivated and aligned to deliver high-quality assessments. The role combines proactive stakeholder engagement with operational coordination, ensuring examiner engagement effectively supports the successful delivery and continuous improvement of RCR examinations.

Responsibilities

Examiner Engagement and Support:

• Develop and maintain trusted relationships with a diverse network of senior clinical examiners, acting as a key point of contact and ambassador for RCR exams
• Influence and engage examiners to support organisational priorities, including changes to exam delivery, standards, and policies
• Proactively identify risks to examiner engagement and take action to maintain motivation, participation and alignment
• Work closely with Chairs and senior stakeholders to build consensus and manage differing perspectives
• Use insight, feedback and data to shape engagement approaches and improve examiner experience and effectiveness
• Tailor communication approaches to meet the needs of a time-poor, senior clinical audience
• Support examiner boards in adopting new or improved ways of working, including encouraging behavioural and cultural change where required
• Challenge constructively and with sensitivity where examiner behaviours or practices fall short of RCR standards

Exam Delivery and Operational Coordination:

• Work collaboratively with the operations teams to ensure resourcing, scheduling, and examiner participation are aligned with delivery needs.
• Contribute to troubleshooting and resolving operational issues during exam periods.

Recruitment and Selection:

• Lead and promote examiner recruitment in line with strategic priorities, engaging with both UK and global audiences
• Oversee recruitment processes, including application management, shortlisting support and stakeholder coordination
• Ensure exam committees are appropriately resourced, identifying capacity gaps and supporting Chairs to address these
• Develop and maintain recruitment materials, including role descriptions and selection criteria

Training, Induction and Events:

• Coordinate examiner training, induction sessions, and question writing activities
• Manage the development and distribution of training materials, guidance, and communications
• Facilitate engagement activities to support examiner development and consistency in assessment standards (update days, dinners, etc.)
• Ensure examiners are aware of the RCR’s policies through the induction process, and with sensitivity and tact challenge them when behaviour or actions fall short of this, escalating where necessary and making use of the published problem-solving process.

Data Management and Reporting:

• Maintain and update key datasets relating to examiners, exam delivery, and feedback, keeping accurate records of examiner terms of office, training, mentorship and progression.
• Analyse feedback and engagement data to generate insights and inform improvements.
• Produce clear and meaningful reports to support decision-making by Boards and senior stakeholders.

Continuous Improvement:

• Identify process improvements across examiner engagement, exam delivery, and administrative workflows (monitoring global examiner expenses, task tracking post meetings, annual planners, surveys to examiners, etc.)
• Lead or support implementation of improvements aligned to organisational priorities.
• Contribute to updates of role descriptions, policies, and guidance documentation relating to examiners.
• Actively seek feedback from examiners on what is important to them and drive improvements based on feedback.

General:

• Develop and maintain a good understanding of the RCR’s exams, policies and projects.
• Actively contribute to the RCR achieving its organisational objectives.
• Lead on exam board-focused process improvement, writing and improving Standard Operating Procedures.
• Monitor and respond to queries regarding examiners, exam boards and committees.
• Work closely with the Contributor Officer to ensure practices remain consistent with the Contributor Strategy and guidance where appropriate.

Key Working Relationships:

• Exams Team
• Exam Committee Chairs
• Examiners
• Exams Engagement and Expansion Assistant
• Contributor Officer
• Elected Officers
• The wider Education and Professional Practice Directorate
• Other areas of the RCR including IT, Marketing and Digital, Governance, Membership, Finance, Facilities

Skills, Competencies, Experience & Attributes

Knowledge, Qualifications & Experience:

• Experience of coordinating complex programmes, projects or stakeholder networks (including associated administration and logistics)
• Experienced in financial administration, including the compilation of financial spreadsheets and the monitoring of budgets
• Adept at influencing stakeholders and driving change across a dispersed group
• Demonstrable ability to persuade, negotiate and build consensus
• Experience of committee processes and procedures, including preparing agendas and recording accurate actions
• Experience using and maintaining a database or equivalent to store, retrieve and update information.
• Experience of working in an exam, education or assessment setting
• Experience of managing or contributing to recruitment and selection processes

Skills & Abilities:

• Accurate use and understanding of English.
• Demonstrable ability to engage and influence senior stakeholders or professionals
• Excellent interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders
• Highly organised, able to manage competing priorities with accuracy and attention to detail
• Strong communication skills, with the ability to adapt style for different audiences
• Strong problem-solving skills and independent judgement
• Effective team worker with the ability to collaborate across functions
• Strong IT skills, including Microsoft Office applications

Other Requirements:

• Commitment to equality and valuing diversity and understanding of how this applies to delivery of own area of work
• Commitment to the aims and charitable objectives of the RCR
• Self awareness
• Enthusiasm for learning and development and taking on new tasks
• Committed to own continuing professional development.

Compensation & Benefits

• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years of continuous service 
• Excellent pension scheme
• Make a difference to the lives of Doctors and medical specialities
• Up to 60% remote working
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

Conditions of employment

• Candidates must have the right to work in the UK.

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• Exams Engagement Officer Candidate Pack
• Please send an email to [email protected] with your CV and a 1-page cover letter, your Full Name, Role, and a completed Diversity Monitoring Form.
• If you consider yourself to have a disability and require a hard copy pack or a different format, for example, large print, please contact the HR team at [email protected]

Interviews

• Shortlist interviews are scheduled for 28th July 2026, and selection interviews are scheduled for 6th August 2026.

Policies

Diversity means better ideas, better solutions, and more innovation. That’s why one of our key priorities is ensuring our workforce reflects our communities. We’re committed to creating an inclusive workforce and working environment for us all to enjoy, where everyone can bring their whole self to work to create change and reach new heights of creativity.

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