Events Officer

British Triathlon Federation

Hours
36.5 hours per week

About the Organisation

British Triathlon is the national governing body for triathlon, paratriathlon and related multisport in Great Britain. Our mission is to grow the sport at every level, and we are passionate about creating an environment that makes Britain the world’s leading triathlon nation - enabling success on the international stage and increasing participation in swim, bike, run across diverse communities. We are:

• Inclusive: Welcomes and supports people from all backgrounds, ensuring everyone can participate, feel safe and belong.
• People Centred: puts athletes, volunteers, colleagues and communities at the heart of decisions and ways of working.
• Ambitious: Strives for high performance and continuous improvement, on and off the field of play.
• Do What’s Right: acts with integrity, transparency and fairness, even when that is the more challenging route

If you can bring skills and ambition to an inclusive, people‑centred workplace; who are determined to create positive impact; and who value doing what’s right above doing what is simply expected – we want to hear from you!

About the role

As Events Officer, you will play a key role in enabling event organisers to deliver safe, fair and successful events. With a strong focus on administration, you will provide essential support to a range of event organisers, building effective relationships and helping them navigate event requirements and processes. You will also contribute to the hands-on delivery of a small number of events, ensuring a positive experience for participants and stakeholders. Combining technical knowledge, relationship management, and a commitment to continuous improvement, you will help deliver an exceptional service and event experience for all involved.

We’re looking for someone with excellent organisational skills and attention to detail to administer the event permitting process. You will be a clear and logical thinker, with the ability to assess event requirements, identify practical solutions, and make sound decisions throughout the permitting process. Your knowledge and/or experience of organising and delivering events will be essential in helping you provide effective advice and support to event organisers.

You will have excellent communication skills, enabling you to build strong working relationships with colleagues across the organisation and liaise confidently with event organisers and other stakeholders. Developing and maintaining positive relationships will be central to your success in the role.

While much of the role is office-based, you will also have opportunities to attend and support events, giving you first-hand experience of event delivery and the chance to see your work come to life. Working collaboratively as part of a team will be essential, as you help create a positive experience for event organisers, participants and spectators alike.

This role would suit someone who is passionate about sport and excited by the opportunity to play a key role behind the scenes. Whether supporting community events or larger sporting occasions, you will take pride in helping to create successful events that make a positive impact. We also value the different perspectives that a more representative workforce would bring to our work and are particularly keen to hear from applicants from diverse communities and backgrounds.

Our Events Officer will report to the Events Manager. The successful candidate will be an integral and valued member of the events team and is likely to thrive through developing and maintaining close working relationships with wider development team colleagues and event organisers. The role will benefit from our successful hybrid working model, where colleagues work from our Loughborough head office a couple of days a week, providing a supportive, collaborative, and fun working environment.

Responsibilities

Key Tasks:

• Enable the successful delivery of events by supporting event organisers to plan and deliver a diverse range of events across a variety of settings, aligned to the British Triathlon Events Framework
• Develop and maintain strong positive relationships with new and existing event organisers, managing key relationships and projects to collaboratively drive event growth
• As part of the team, ensure events are delivered safely and fairly by administering the event permitting process, from initial application through to post-event review
• Issue event permits consistently and efficiently to the required events, reviewing event documentation to ensure National Governing Body standards are met, and appropriate safeguarding measures have been taken
• Implement technical guidance across events, supporting event organisers and colleagues to uphold industry standards and the integrity of events. Serve as a technical expert and point of contact
• As part of the team, play a central role in delivering exceptional customer service by engaging with both participants and event organisers, responding promptly with clarity, professionalism, and purpose
• Take responsibility for selected key event areas, including but not limited to, league support, children and young people and event sustainability, ensuring consistent execution. Collect and analyse event data and insight to inform practical improvements and aid the planning of future event developments
• Support and contribute to the development and delivery of the events action plan and strategy
• Work evenings and weekends, where required
• Support the delivery of British Triathlon and Age-Group Major Events where required

Skills, Competencies, Experience & Attributes

Experience:

• Working within an office/administrative environment
• Developing and managing relationships
• Knowledge and experience organising and delivering events
• Knowledge and experience of the sport of triathlon 
• Computer literate, including Office products, Windows 

Knowledge & Skills Essential:

• Excellent communication skills – written and verbal
• Excellent organisation skills and attention to detail
• Ability to engage with stakeholders in a positive and confident manner
• Clear and logical thinker, with the ability to analyse requirements, propose practical solutions and make decisions
• Positive approach to dealing with challenging issues
• Focused on excellent quality of service
• Able to work independently, directing own work programme and collaboratively as part of a team
• Ability to learn quickly and adapt
• Understanding of health & safety and risk assessments 

Compensation & Benefits

• 25 days’ annual leave (plus flexible holiday buying) and increases with service
• Enhanced maternity, paternity, and adoption pay
• Dedicated time for personal and team learning and development
• Two paid volunteer days per year
• Free parking at Loughborough University campus
• Pension, life assurance, and private medical insurance to care for you and loved ones
• Healthy lifestyle support, including discounted gym membership at Loughborough University campus and a cycle to work scheme

Conditions of employment

• In possession of a valid full UK driving licence

Working locations

• Hybrid model, working in the Loughborough office and remotely

How to apply

• If you’re inspired and excited about working at British Triathlon, we’d love to hear from you. Please have a good read through of the full Job Description, then submit your CV and a covering letter (or another format if you prefer), explaining why you feel you are suitable for the role.
• For informal enquiries about the role, please contact Fiona Gibson, Events Manager, on [email protected]
• This role will close on Sunday 26th July, midnight. We encourage early applications as the role may close once sufficient suitable applications have been received. To enable us to focus our time on suitable candidates, we consider but are unable to reply to all applications.

Interviews

• If you have not heard from us within ten working days of the closing date, please assume your application has not been successful. Due to the number of applications we receive for our roles, we are unable to provide feedback before the interview stage.
• We’d love to meet you on Monday 3rd August for an interview in person at our offices at Loughborough University.

Policies

Should you require assistance with the application process, please contact HR, and we will make every effort to meet your specific requirements. Details of our Equality and Diversity Policy.

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