AI Adoption Assistant

The Law Society

Length of contract
8 months

About the Organisation

Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government, and others, to offering training and advice, we're here to help, protect, and promote solicitors across England and Wales. An exciting opportunity has arisen to recruit for a role at the heart of the Law Society's campaigning and political influencing activity.

The Law Society is the independent professional body for over 200,000 solicitors in England and Wales. A year into the new government, there is a significant opportunity to influence the political debate, drive important issues such as access to justice, the rule of law, and a thriving legal business sector up the agenda, and influence policy on behalf of our members.

About the role

This is a fantastic opportunity to join a busy AI product team and help the Law Society effectively use M365 Copilot Premium for our staff. The role works directly with business areas to help individuals and teams apply M365 Copilot (Premium) to their day-to-day work, moving beyond initial exposure into practical, sustained use. This is a relationship-led role focused on coaching, facilitation, and constructive challenge.

You will support teams to reflect on how they work, identify opportunities for improvement, and embed new ways of working over time. You will operate flexibly across business areas, adapting approach to suit different levels of maturity, confidence, and engagement. This is an exciting and varied role where your expertise and knowledge will be used to great effect to make a real impact for our staff and in turn our members.

The AI Adoption Assistant will need to engage confidently with people at all levels, from leaders and managers to teams across the organisation. The role requires the ability to build trusted relationships, influence stakeholders, and support colleagues to reflect on and improve ways of working through constructive challenge, guidance and facilitation.

The role also requires strong working knowledge of Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint and Teams, alongside practical experience using M365 Copilot or similar AI-enabled tools. This knowledge will be applied by translating technical capability into meaningful, business-relevant use cases that help colleagues understand how AI can support better outcomes.

A coaching mindset is central to the role, helping others build confidence, capability and ownership in their use of technology. The AI Adoption Assistant will need to adapt their approach to different levels of maturity and readiness, while observing how technology is used in practice to identify patterns, insights and opportunities for improvement.

Responsibilities

Core Duties:

• Work with senior leaders to build understanding, alignment, and visible sponsorship for M365 Copilot (Premium) adoption
• Engage managers and Champions to establish local ownership and sustained support within teams
• Build and maintain trusted relationships across business areas as a consistent point of contact
• Facilitate engagement across leaders, managers, Champions, and teams to explore how M365 Copilot (Premium) can be applied to real work
• Challenge stakeholders to reflect on current processes and identify opportunities for improvement
• Support the identification and development of practical use cases aligned to business priorities
• Demonstrate M365 Copilot (Premium) capabilities in context to build confidence and credibility
• Support teams to move from individual use to coordinated, team-level adoption
• Facilitate activities to review workflows, identify opportunities, and improve ways of working
• Encourage accountability and ownership within teams to embed sustainable practices
• Develop and support Champions as local enablers within teams
• Facilitate alignment between managers and Champions to reinforce adoption behaviours
• Contribute to a wider community of practice by sharing insight and emerging good practice
• Monitor and assess adoption using usage data and observed behaviours
• Evaluate how M365 Copilot (Premium) is being applied, focusing on effectiveness, value, and impact
• Track progression from individual use through to team-level embedding
• Identify patterns in adoption, including what works well and where challenges remain
• Surface examples of value, impact, and evolving ways of working
• Feed structured insights back to central programme and technology teams to support continuous improvement

Skills, Competencies, Experience & Attributes

Knowledge, Skills & Attributes:

• Experience facilitating engagement at multiple levels, including leaders, managers, and teams
• Ability to build trusted relationships and influence stakeholders
• Confidence in challenging and guiding stakeholders to reflect and improve ways of working
• Strong working knowledge of Microsoft 365 apps (Outlook, Word, Excel, PowerPoint, Teams)
• Practical experience using M365 Copilot (Premium) or similar AI-enabled tools
• Ability to translate technical capability into meaningful, business-relevant application
• Coaching mindset, enabling others to build capability and take ownership
• Ability to adapt approach based on varying levels of maturity and readiness
• Strong facilitation skills across a range of engagement approaches
• Ability to observe and interpret how technology is used in practice
• Experience identifying patterns, insights, and opportunities for improvement
• Excellent written and verbal communication skills

Compensation & Benefits

• 3% flex fund after 3 months, plus comprehensive benefits
• Generous flexible benefits package
• A friendly working environment and the opportunity to develop your career within a professional organisation.

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• Apply to our website
• Please note: if you are an internal applicant, the Pay Policy will apply.
• If you would like to have an informal discussion about the role, please contact Judy Howarth on [email protected]

Interviews

• Interviews are expected to take place during the week commencing 10 August 2026.

Policies

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect. The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

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