Quality Review Partner

Royal College of Radiologists

Hours
35 hours per week

About the Organisation

Royal College of Radiologists (RCR) is the leading professional membership body for clinical radiologists and clinical oncologists, and a registered charity that educates and supports doctors throughout their careers. With over 14,000 members in the UK and internationally, together we’re contributing to the advancement of each new generation of doctors and helping to improve patients’ lives.

We require a broad range of skills and experience to deliver our strategic goal of increasing the clinical radiology and clinical oncology workforce, which will ultimately lead to improving imaging and cancer care services for all. If you’re inspired by our strategy and values and are passionate about helping us meet our ambitious goals in an environment that celebrates differences, values diversity, and recognizes that everyone here plays a role in the success of the College, then we encourage you to consider a career at the RCR.

About the role

The Royal College of Radiologists (RCR) and the College of Radiographers (CoR) jointly set the national benchmark for safe, effective, and patient-centred imaging services through the Quality Standard for Imaging (QSI). To support services on their improvement journey, the Colleges have created a dedicated Quality Improvement (QI) Unit, hosted by the RCR. The Unit guides imaging providers through the QSI Hub, offering expert support and awarding the prestigious QSI Quality Mark to services that meet the standard. As a Quality Review Partner, you will manage and perform assessments of radiology services against the QSI.

Using your professional experience, you’ll be responsible for supporting teams of expert reviewers to provide a robust, objective, and independent evaluation of a service’s performance against the QSI and provide a focused report and action plan outlining the review team’s findings. You will work with a range of different services, ranging from small independent providers to large multisite organisations, both in the NHS and the independent sector.

Responsibilities

Working with Imaging Services:

• Work as the designated Quality Review Partner for a portfolio of imaging services across the UK.
• Act as the main point of contact for services in your portfolio throughout their QSI Quality Mark review cycle.
• Provide expert guidance and advice to QSI leads regarding both the process and the standards during the planning, preparation, and delivery of their review cycle.
• Support the ongoing promotion of the QSI scheme, including through conference/event attendance as well as through direct engagement with services considering taking part (in collaboration with the Quality Improvement Partners).

Review Planning & Delivery:

• Develop, implement and continuously improve systems and processes to deliver and improve the Colleges’ scheme, to deliver Quality Mark reviews, and to onboard services wishing to be recognised under the QSI scheme.
• Manage the review cycle of the imaging services within your portfolio, ensuring that reviews are undertaken within the agreed timescales, and decisions are taken and escalated in line with agreed parameters.
• Ensure QSI leads/service leads are clear on the timelines for each review and the requirements for evidence submission prior to a review, as well as the preparations they need to undertake to ensure the agreed timetable for the review proceeds smoothly.
• Ensure every review follows the defined processes and is a robust, objective, and independent evaluation of a service’s performance against the QSI.
• Coordinate the process for considering any additional information to be submitted following the review
• Provide a focused report and action plan outlining the review team’s recommendations and ensure that it is delivered to the service in a timely manner.
• Working with other Quality Review Partners, ensure consistency of approach in all reviews undertaken and reports delivered.

Establish and Work with Review Teams:

• Recruit reviewers who have the expertise needed to work as part of a Quality Mark review team, working with the Quality Improvement Manager and other colleagues as needed to ensure appropriate processes and systems are in place to support this activity.
• Develop and maintain a suite of training resources to support reviewers in their roles.
• Working with the Quality Improvement Administrator, select review team members for individual reviews as appropriate to the imaging service, and confirm their appointment in a timely way.
• In conjunction with the Quality Improvement Administrative Assistant, identify potential dates for individual reviews with radiology service managers. On occasions when a review date needs to be rearranged, negotiate alternative arrangements mitigating the impact on staff and reviewer availability.
• Lead and manage the review team for the duration of the review process.
• Ensure reviewers are provided with and have access to all relevant information required for them to perform the review effectively, including by providing them with an analysis of the information submitted by the service they are reviewing.
• Collate and provide feedback (positive and negative) on the performance of review team members.

Other Responsibilities:

• Participate in quality assurance and moderation activities, including providing comments on reports from assessment visits attended by other members of the team.
• Participate in operational meetings involving both Colleges and the wider QSI team to monitor progress, develop processes and our overall approach, collate and share learning, and agree promotional strategies.
• Work closely with the Quality Improvement Partners to iterate a shared understanding of the ways in which standards can be demonstrated.
• Contribute to the ongoing review and update of the QSI standards.

General:

• Maintain and manage records in accordance with the RCR’s data protection policy and guidance. 24. Maintain documentation on all activities carried out.
• Undertake such other duties appropriate to the level of the postholder’s qualifications and experience as may be required by the RCR from time to time.
• This is a home-based role with the requirement to regularly attend onsite reviews at imaging services, as well as occasional travel to the RCR office. In line with our sustainability agenda, meetings will be held virtually where possible.

Internal Working Relationships:

• Quality Improvement Manager and other colleagues in the QSI team – ensuring effective collaboration and consistent, shared approaches to planning and delivering work
• The wider Professional Practice and Quality Improvement team at the Royal College of Radiologists – promoting awareness of and enthusiasm for the QSI scheme, and understanding of its relevance to other areas of the team’s work
• Professional Officer for QSI, the College of Radiographers – ensuring ongoing opportunities to embed the scheme in CoR’s wider work
• Executive Director of Professional Policy at the College of Radiographers, and Director of Education and Professional Practice and Head of Professional Practice and Quality Improvement at the Royal College of Radiologists – ensuring our responsible senior managers are appropriately informed about current and anticipated risks, issues and achievements.

External Working Relationships:

• Imaging service managers, clinical directors and QSI leads in the NHS and independent sectors – promoting the benefits of the QSI scheme and facilitating their engagement
• NHS England, Scotland, Wales, Northern Ireland – promoting an awareness of the unique benefits of the Colleges’ scheme at a national level
• The Care Quality Commission, Health Inspectorate Wales, Health Inspectorate Scotland, Regulation and Quality Improvement – promoting an awareness of the Colleges’ scheme and its potential contribution to relevant regulatory activity.

Skills, Competencies, Experience & Attributes

Knowledge, Qualifications & Experience:

• Demonstrable experience of quality assurance, accreditation and evaluation assessments against agreed standards or benchmarks, ideally in a clinical context
• Demonstrable experience in healthcare quality management, with a proven track record of successfully leading quality improvement initiatives and ensuring regulatory compliance within medical imaging.
• Knowledge and experience of approaches to quality assurance and assessment.
• UK-wide awareness of current policy and practice with regard to quality assurance and regulation of healthcare services, and how these relate to quality improvement and accreditation of imaging services.
• Experience in producing written work of a high standard suitable for dissemination to external audiences, including formal reports.

Skills & Abilities:

• Accurate use and understanding of English.
• Excellent oral and written communication skills, as appropriate to the audience
• Ability to prioritise workload appropriately, yet be flexible to accommodate changing priorities and needs
• Ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders at all levels.
• UK Driving Licence

Other Requirements:

• Commitment to equality and valuing diversity, and understanding of how this applies to the delivery of one's own area of work
• Commitment to the aims and charitable objectives of the RCR
• Self awareness
• Enthusiasm for learning and development, and taking on new tasks
• Committed to own continuing professional development.

Required Qualifications

• Educated to degree level or with equivalent experience

Compensation & Benefits

• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest-free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Hybrid working (60% working week can be done remotely)

Conditions of employment

• Candidates must have the right to work in the UK

Working locations

• Home-based

How to apply

• Please send an email to [email protected] with your CV and a 1-page cover letter, your Full Name, Role, and a completed Diversity Monitoring Form.
• If you consider yourself to have a disability and require a hard copy pack or a different format, for example, large print, please contact the HR team at [email protected]

Interviews

• Shortlist interviews are scheduled for 22nd April 2026, and selection interviews are scheduled for 29th April 2026.

Policies

Diversity means better ideas, better solutions, and more innovation. That’s why one of our key priorities is ensuring our workforce reflects our communities. We’re committed to creating an inclusive workforce and working environment for us all to enjoy, where everyone can bring their whole self to work to create change and reach new heights of creativity.

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