Qualifications Coordinator

Royal Society for Public Health

About the Organisation

RSPH is the UK's leading public health membership and education charity, and we are looking for the right person to support our Chief Executive in delivering our strategic vision to reduce health inequalities, support the wider public health workforce, and make public health everyone’s responsibility.

This is an exciting time to join the Royal Society for Public Health to use your passion for policy and communications and your experience of delivering high-quality strategic and operational support to help fulfil our mission for everyone to lead a healthier, longer life. We have a clear strategy, a great staff team, and deliver high-quality work. We are looking to move to the next stage of our strategy and want someone brilliant to help us do that.

As the world’s oldest public health agency and the UK’s leading specialist provider of public health qualifications, the Royal Society for Public Health is uniquely placed to make a difference. With health and social care services facing increasing pressure, healthy life expectancy stalling, inequalities increasing, and more people leaving the workforce due to ill-health, our remit couldn’t be more important.

About the role

We are recruiting a proactive and highly organised Qualifications Coordinator to support the development, maintenance and delivery of RSPH’s regulated qualifications. In this varied and impactful role, you will work closely with the Head of Education and Assessment to produce and maintain assessment materials, coordinate examiners and verifiers, support qualification reviews and ensure the smooth administration of results and certification. You will also play a key role in supporting centres, contributing to examiner training and engagement events, and maintaining strong relationships across our education and assessment network.

This is an excellent opportunity to join a growing and dynamic function at the heart of our qualification delivery. You will contribute directly to the quality, credibility and impact of RSPH’s qualification suite and help us continue to support learners and centres across the public health workforce.

Responsibilities

Key Responsibilities:

• To work closely with the Head of Education and Assessment as appropriate in the design, development, maintenance, review, and evaluation of RSPH qualifications.
• To work closely with the Head of Education and Assessment on the development of question banks, examination papers and other assessment materials for new qualifications.
• Ensure that question banks and examination papers are reviewed, maintained, and updated.
• Carry out item analysis of multiple-choice examination questions and enter this information into the question banks as appropriate.
• To coordinate the Qualification Reviews process for the RSPH suite of qualifications
• Ensure the availability of examiners/verifiers for the marking of examination scripts and other assessed work.
• Assign examination scripts and other assessed work to approved examiners/verifiers
• To support the Head of Education and Assessment in the running of the Sector Advisory Panels for the sector
• To provide administrative support and contribute to Examiner Training Days for RSPH examiners.
• To provide administrative support in the planning and delivery of assessor events.
• To assist the Qualifications Operations Executive with the daily administration of qualifications and provide support to centres delivering, or wishing to deliver, qualifications within their defined sector
• To help process and import all MCQ results to Quartz
• To administer all results, paper-based and e-certificates to centres within agreed timescales
• Lead the organisation and/or attend support events for Centres.
• Develop and maintain links with stakeholders.
• Attend meetings and promotional events of stakeholders related to the qualifications portfolio.
• To support Key Account Management for a range of centres
• Provide information to the Director of Qualifications as requested.
• Undertake any other activities as agreed by the Director of Qualifications.
• To carry out all work in a timely manner and to meet agreed timescales and deadlines.
• Maintain awareness of relevant issues in education, training and assessment.
• Maintain a full understanding and awareness of all relevant activities of RSPH.

Skills, Competencies, Experience & Attributes

Knowledge, Skills & Abilities:

• Relevant experience working within an administrative team
• Relevant experience within a regulated Awarding Organisation
• Strong computer literacy – with a high standard of Microsoft Word, Excel, PowerPoint and Outlook
• Excellent telephone manner
• Experience in producing assessment materials and examination papers
• Understanding of diversity and equal opportunity principles
• Effective communicator, both written and oral
• Strong team player, with the ability to work independently when required
• Able to prioritise workload and manage multiple tasks
• Strong analytical skills
• Articulate and able to present information clearly
• Numerate with good attention to detail
• Able to maintain confidentiality at all times
• Tactful and diplomatic in approach
• Availability for out-of-hours evening work and commitments away from home

Desirable:

• Experience of Creatio, Surpass

Compensation & Benefits

• 25 days of annual leave
• Agile hybrid working structure, 9-day fortnight available
• Pension contributions
• BUPA Cash plan
• Cycle to Work Scheme
• Membership of the Royal Society for Public Health
• Access to public health knowledge and skills training courses and qualifications
• Organisational commitment to supporting the health and well-being of our employees
• A welcoming and friendly team of colleagues, and an active Health Champions programme

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• Please submit your CV and a short supporting statement outlining how you meet the requirements of the role to James Hartwell ([email protected]).
• If you have any questions, please email Jennifer Peprell, Director of Qualifications ([email protected]).

Policies

RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination. Please do let us know if you require any adjustments to allow you to participate in this recruitment process. RSPH operates an agile working policy with some attendance at our London office according to business need.   

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