Partnerships and Stewardship Associate

European Food Banks Federation

Hours
40 hours per week

Length of contract
12 months

About the Organisation

European Food Banks Federation (FEBA) is the largest food banking network in Europe, supporting members across more than 28 countries to fight food insecurity and reduce food loss and waste. As Europe’s leading NGO in the food banking movement, we strive to create sustainable partnerships and mobilise resources that enable our members to carry out their vital daily activities effectively.

FEBA does this by building strategic partnerships with corporations, food producers, retailers, EU institutions, and foundations, securing donations of food, funds, and expertise that support our members’ daily operations. Our Fundraising and Partnerships team sits at the heart of this work, developing and stewarding a portfolio of relationships that strengthens food banks across Europe.

About the role

The Partnerships and Stewardship Associate will play a central role in how FEBA manages, understands and grows its fundraising relationships. Working across the Fundraising and Partnerships team and closely with FEBA members, the Associate will coordinate donor reporting from planning and information gathering through to drafting and delivery; manage the systems and data underpinning our partnerships; and help ensure every donor relationship is supported by timely, relevant and proactive stewardship.

Working closely with the Corporate Partnerships & Stewardship Lead, the role will also help modernise and strengthen FEBA’s approach to stewardship - using better data, systems, reporting and engagement planning to move from standard partnership management towards a more proactive, best-in-class stewardship approach. This is an opportunity to become a central component of FEBA’s fundraising function.

Responsibilities

Fundraising Systems, CRM and Data Management:

• Take day-to-day ownership of FEBA’s fundraising and Grant Management Systems, ensuring partnership information, Letters of Agreement with members, actions, reporting requirements and key documentation are accurate, relevant and consistently maintained.
• Project manage the ongoing development and improvement of Salesforce for the Fundraising and Partnerships team, working with colleagues and FEBA’s Management Services team to coordinate updates and improve how the CRM supports fundraising, stewardship and decision-making.
• Establish and manage clear daily, monthly and annual CRM and data-management processes, ensuring records remain complete and up to date and that the team can confidently use its data to manage relationships, monitor progress and inform fundraising decisions.
• Support the team in making increasingly effective use of Salesforce, with the opportunity to develop towards a leading role in FEBA’s fundraising CRM development and management over time.

Donor Stewardship, Reporting and Member Coordination:

• Manage a comprehensive donor stewardship and reporting calendar, providing visibility across key partnership milestones including reporting deadlines, renewals, engagement opportunities, donor communications, agreements and other commitments.
• Coordinate FEBA’s donor reporting process across the financial partnership portfolio - from planning and gathering information through to drafting, internal review, finalisation, and delivery to donors.
• Act as a key liaison with FEBA members, gathering stories, data, evidence and programme updates that demonstrate the impact made possible through donor support and ensuring member perspectives are appropriately reflected in donor communications.
• Work with colleagues across FEBA and the membership to strengthen impact evidence and make reporting and stewardship more engaging, relevant and useful to partners.
• Support the Corporate Partnerships & Stewardship Lead in delivering tailored stewardship journeys that strengthen donor retention, deepen engagement and create opportunities for partnership growth.

Partner Engagement, Events and Lead Generation Support:

• Take a leading support role in donor engagement activities including donor dinners and fundraising-related elements of the FEBA Annual Convention, coordinating planning, logistics, invitations, materials and follow-up.
• Provide high-quality research and preparation for external meetings, conferences and networking opportunities - including prospect research, biographies, briefing notes and background materials - ensuring the Head, CEO and wider team are equipped to maximise opportunities for lead generation and relationship development.
• Support follow-up from external meetings and events, capturing new contacts and opportunities within the fundraising pipeline and ensuring clear next steps are recorded and progressed.

Skills, Competencies, Experience & Attributes

Qualification & Experience:

• Ideally at least 2 years’ relevant professional experience in fundraising, partnerships, donor relations, CRM/data management, project coordination or a related field.
• Confident and proven experience working with CRM systems and data management, with an understanding of how high-quality data and systems support relationship management, reporting and decision-making.
• Experience coordinating projects or processes involving multiple deadlines and stakeholders.
• Experience drafting reports, donor communications or other high-quality external-facing written materials.
• Experience working across teams to gather, organise and translate information into clear outputs.
• Experience in an NGO, membership-based organisation, fundraising team or European network.

Skills & Competencies:

• Excellent written and spoken English is essential, with the ability to produce clear, accurate and engaging donor-facing materials.
• Highly organised, with excellent attention to detail and the ability to manage multiple reporting, stewardship and partnership deadlines simultaneously.
• Confident working with CRM systems and data, with an interest in developing systems and processes rather than simply maintaining them.
• Strong project-management skills and the ability to coordinate colleagues and stakeholders to deliver against agreed timelines.
• Excellent interpersonal skills and confidence liaising directly with FEBA members, colleagues, donors and external stakeholders.
• Curious and improvement-oriented, with the confidence to suggest better ways of managing data, reporting and donor engagement.
• Able to connect strong administration, quality data and reporting with the wider goals of donor retention, income growth and partnership development.
• Proactive, dependable and comfortable taking increasing ownership as the role develops.

Compensation & Benefits

• Monthly home working allowance of €150 per month
• Monthly transport cost allowance of €50 per month
• Meal vouchers (Monizze) are provided with a face value of €10 for each day worked (employer contribution is €8.91 per day, employee contribution is €1.09 per day)
• DKV Hospitalization insurance (for the employee, the affiliation is paid by the employer; the employee can affiliate his family members for a fee)
• 20 legal holidays per year, and pro rata to the number of days worked the previous year in Belgium
• 12 additional holidays (RTT) per year, each credited per actual month worked.
• Group Pension Plan scheme (Securex) with a 3% employer's contribution
• Prime fin d'année (End-of-year bonus based on the CP337)
• We understand the importance of work-life balance and strive to accommodate our team members' preferences whenever possible.

Conditions of employment

• Candidates must have the right to work in Belgium.

Working locations

• Hybrid model, working in the Brussels office and remotely

How to apply

• Interested candidates are invited to send their CV (max 2 pages) and cover letter (1 page) in PDF format to [email protected], with the subject line "Partnerships and Stewardship Associate".

Interviews

• Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted.

Policies

At FEBA, we are committed to fostering a diverse and inclusive work environment where every team member is valued and empowered. If you are passionate about making a tangible impact on the fight against food insecurity and food waste across Europe, we invite you to apply for this opportunity.

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