Operations Officer

European Network of National Human Rights Institutions

About the Organisation

ENNHRI is the European Network of National Human Rights Institutions. We bring together over 50 National Human Rights Institutions (NHRIs) across Europe to enhance the promotion and protection of human rights in the region. NHRIs are state-mandated bodies, independent of government, with a broad constitutional or legal mandate to promote and protect human rights at the national level. They are accredited by reference to the UN Paris Principles to ensure their independence, plurality, impartiality, and effectiveness. ENNHRI is one of four regional groups of NHRIs, which together make up GANHRI, the Global Alliance of NHRIs.

Our Permanent Secretariat, based in Brussels, supports and facilitates ENNHRI’s work, including assisting in the establishment, strengthening, and accreditation of NHRIs; facilitating capacity building and training; coordinating exchange of information and good practice among members; engaging with regional mechanisms; and intervening on legal and policy developments at a European level.

About the role

ENNHRI is looking for an Operations Officer. This position reports to ENNHRI’s Team Leader – Operations, and its overall responsibilities relate to supporting ENNHRI Secretariat operations, including human resources and financial processes

Responsibilities

Operations:

• Implement digitalisation and the introduction of appropriate tools in support of efficient workflows
• Implement ME&L framework
• Develop and review the implementation of office policies and procedures
• Develop and implement data and knowledge management systems
• Implement compliance, including for AISBL, GDPR, and updates to legal registers

Human Resources:

• Support the development and implementation of Working Regulations and Staff Handbook.
• Provide the first point of contact for human resources queries, and liaise with payroll, Social Secretariat, and other relevant human resources experts and service providers
• Support recruitment processes
• Implement human resources compliance, including prevention, in liaison with providers

Financial Processes:

• Implement and support the development of financial policies and procedures
• Implement daily financial processes, including payments, checks on bookkeeping, invoices, expenses, bank statements, ledgers, and petty cash.
• Review the coherence of staff timesheets
• Support budgeting and financial reporting
• Support preparations and follow-up to Finance Committee meetings
• Implement audit preparations

General:

• Supervision of the Junior Operations Officer
• Cooperating with members, Secretariat colleagues, GANHRI, and partners
• Any other reasonable duties as are required, in line with the general responsibility of the role, including occasional travel.

Skills, Competencies, Experience & Attributes

Essential Criteria:

• At least three years’ relevant professional experience
• Experience coordinating operations, including workflows and financial processes
• Experience in compliance and human resources liaison in Belgium
• Experience in knowledge or data management
• Experience with monitoring, evaluation, and learning frameworks
• Strong organisational skills and the ability to prioritise
• Strong attention to detail and accuracy
• Excellent computer skills, including experience working with relevant software databases and tools
• Strong interpersonal skills and the ability to handle confidential information
• Professional working level of English, French, and Dutch
• Commitment to human rights and to ENNHRI’s values

Desirable Criteria:

• Experience of working with Sage BOB, Cloud Demat, and Odoo
• Experience of working in the context of EU grants
• Experience of digitisation
• Experience of working in an international context
• Experience of working for a membership network
• Additional language skills

Compensation & Benefits

• Holiday entitlement is 20 days legal, 6 days extra-legal, plus public holidays.
• Remuneration monthly salary and many additional benefits. holiday payment 
• Monthly STIB travel pass hospitalisation insurance 
• ENNHRI offers an open-ended Belgian employment contract.
• Pension contributions
• Teleworking allowance
• ENNHRI has a hybrid working approach and a teleworking policy.
• Lunch vouchers and eco-cheques.

Working locations

• Brussels, Belgium

How to apply

• If you are interested in joining ENNHRI for this role, please submit your CV and a cover letter through the online form. Please note that we do not accept any applications by email. Please do not use Artificial Intelligence to submit your application. We intend only to consider candidates which provide their own, original application, suited to this specific post at ENNHRI. Deadline for application is 25th May 2026, 23:59 CEST.
• For more information about the vacancy, contact: Maurice Claassens, Team Leader – Operations at [email protected]

Interviews

• In-person interviews are planned to take place in Brussels on 8th June 2026.

Policies

ENNHRI is an equal opportunity employer.

Return to listing