Membership Awards Administrator

Royal College of General Practitioners

Hours
21 hours per week

Length of contract
4 month

About the Organisation

Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 50,000 members who are committed to improving patient care, developing their own skills, and promoting general practice as a discipline. General practice is the largest branch of the medical profession. It provides some 1 million consultations for patients in the UK every working day and deals with 86% of the health problems experienced by the UK population.

About the role

We are seeking a Membership Awards Administrator to support our national awards and recognition programme. Working within the Membership Services and Engagement team, you will play a key role in delivering prestigious awards and recognition activities that help Members feel valued and proud of their College.

Responsibilities

• Serve as key point of contact for RCGP Awards, responding to both internal and external queries, ensuring the Awards processes are run at a high standard from end to end, with a simple and clear experience for nominees and nominators. To work closely with the Member Excellence Team Leader to coordinate national Awards which celebrate member achievements and deliver a great celebration experience, at the most suitable presentation event for them.
  • Awards Force Administer award pages, awards, nominations, judging and other administrative processes on our Awards Force portal. Support any other internal team that may want to use the system.
  • Work with the Governance Officer, following the standard operating procedures, to compile and submit nomination forms to the relevant committees and councils in a timely and accurate manner.
  • Support the Member Excellence Team with liaison with the Fellowship & Awards committee and any external organisations (WSoA, RACGP, etc.) on jointly run awards.
  • Have oversight of our awards webpages, including updating copy and producing engaging content.
  • Record and maintain accurate award-winner data in CRM.
  • Act as liaison between award winners and Membership Events team when coordinating winners’ presentations, including delivery of certificates and trophies, at their preferred member ceremonies

Additionally, Expected:

• Respond to any Awards-related emails, calls and queries and either action or delegate, as well as organise inbox folders and assign correspondence correctly
• Support the budget holder with purchase management processes and work with Finance teams regarding any restricted funds associated with awards
• Support the wider Membership team with any Celebration or Awards events or activities.

Communications And Working Relationships:

• Team members and other key departments
• RCGP officers, committee members, and stakeholders
• RCGP faculties, regions, and devolved nation offices,
• External organisations, suppliers and contractors 

Skills, Competencies, Experience & Attributes

Experience:

• Working with Medical professionals is desirable
• Experience of working with awards and recognition programmes, and events
• Experience of awards nomination and judging processes is desirable
• Experience with membership organisations is desirable
• Working successfully as part of a remote working team
• Working with committees and senior decision-making groups
• Delivering results to deadlines and on budget, where appropriate
• Nurturing positive relationships with key stakeholders
• Working with membership or customer databases, or equivalent.

Knowledge & Skills:

• Demonstrable knowledge of CRM systems, including data analysis and building reports
• Excellent written and communication skills
• Effective relationship-building skills
• Proven ability to deal with a complex and diverse workload
• Excellent attention to detail
• Excellent IT skills, Microsoft Office, use of databases, social media and design tools such as Canva.

Attributes:

• Passionate about awards, rewards, and recognition
• Personable and approachable
• Strong administrator who is process-driven
• Critical thinker and innovator
• Ability to plan and structure own workload
• Pro-active in challenging and changing circumstances
• Able to deliver, and crucially, receive constructive feedback
• Flexible to respond to changing priorities and environments

Required Qualifications

• Degree level or equivalent experience.

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• Please, apply online and complete the application form.

Interviews

• The interview on 20th May 2026, London, in-person

Policies

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

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