Inshore Boating Support Administrator

Marine Society and Sea Cadets

Hours
21 hours per week

About the Organisation

Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, and enabling seafarers and maritime professionals to realise their potential through learning and career development.

Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers, and maritime professionals, and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people, including those from underrepresented or marginalised groups.

About the role

The Inshore Boating Support Administrator is an employee of The Marine Society & Sea Cadets, and is a member of the Learning Directorate, based at Weymouth National Boat Centre, working under the Head of Inshore Boating. Sea Cadets deliver thousands of hours of boating activity each year, with the number of assets, personnel and training locations across the UK requiring significant data management to help support and assure the overall charity.

As one of two administrators, you will assist in keeping records updated, managing database information, assisting with the training programme admin and liaising with colleagues, volunteers, parents and external stakeholders. Working with the team, we review the data to identify trends in training, safety and asset management to inform our decision-making.

The role is hybrid, with at least some fixed office time each week to touch base and collaborate with colleagues. The Inshore Boating Support Administrator works on the development and administration of processes and policies that support our on-the-water activities, assisting with routine correspondence on all matters relating to the Inshore Boating department.

Responsibilities

Key Responsibilities:

• Answering and signposting enquiries received by email, post and phone.
• Updating and amending held records on all boats and boating equipment across the charity.
• Management and tracking of data to review and identify trends.
• Support the updating of personal records as required, and support the progression of volunteers through to instructor training.
• Supporting the Head and Assistant Head of Inshore Boating with the admin of the department.
• Support the admin in the wider learning team

Other Duties:

• In order to deliver services effectively, a degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to above. Such duties, however, should not normally exceed those expected of an employee at that level.
• As part of the initial induction in order to get to know the Sea Cadets, the post holder will be encouraged to assist as a volunteer with evening activities within a local unit (details to be agreed) for a period of one month within the first year of employment.
• All employees are expected to take responsibility and comply with the MSSC’s policies, procedures and training requirements, particularly in relation to safeguarding, health and safety, data protection and equality, diversity and inclusion. All employees must be familiar with and comply with all aspects of MSSC policies

Skills, Competencies, Experience & Attributes

Experience, Knowledge & Qualifications:

• Use of IT to manage data provides management information and identifies trends
• Experienced in the use of Microsoft Office programmes, EXCEL and Office 365 tools,
• SharePoint and MS Teams
• Experience with Oracle-based databases
• Operating within an assurance framework 
• Budget/financial management
• Working as part of a team, demonstrating a flexible and innovative service
• Engaging, influencing and enthusing colleagues, volunteers
• Experience in developing and managing business-to-business relationships

Core Competencies:

• Communicating with internal and external parties – excellent communication and interpersonal skills
• Ability to build relationships, work effectively and flexibly with partner organisations and represent MSSC
• Self-servicing: ability to self-service and work unsupervised, organising own workload, meeting deadlines and taking the initiative, whilst working as part of a team
• Flexibility: the ability to adapt and be flexible in one's approach to work
• Results-oriented and able to meet targets and to report against them

Personal Characteristics:

• Inspiring, dynamic, energetic, enthusiastic, must enjoy working with people and be customer-focused
• Proactive and results-oriented
• A supportive and enthusiastic approach to working with staff and customers
• Ability to work with people with diverse skills, abilities and experience
• Understand the importance of equality and diversity

Desirable:

• Experience/knowledge of uniformed and youth organisations
• Demonstrating strategic vision and thinking
• Understanding training programmes and strategies
• Experience in marketing facilities to service users and external bodies
• Experience in facilities management
• Knowledge of boat routine maintenance and repair
• Sound and practical knowledge of relevant health and safety standards
• Experience in developing and supporting personal development plans
• Experience of being afloat or a Boating qualification (Royal Yachting Association, and Paddle UK)

Compensation & Benefits

• 25 days of annual leave per annum, increasing with length of service
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Probationary period: Three months
• Notice: Two months
• Notice during Probationary Period: Two weeks
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Working locations

• Hybrid model, working in the Weymouth office and remotely.

How to apply

• Apply online

Policies

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matter to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunity employer. 

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references, criminal disclosure checks and the completion of a disclosure questionnaire. 

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