Data and Insights Administrator

Employee Ownership Association

Hours
37.5 hours per week

Length of contract
12 month

About the Organisation

Employee ownership in the UK is at a critical moment. The sector has more than doubled since 2020. Awareness is rising. Evidence is compelling. Businesses, communities, and policymakers are increasingly recognising that a people-powered approach can unlock fairness, resilience, and productivity. We believe the UK can reach 10,000 employee-owned businesses within the decade, transforming succession, broadening ownership, and reshaping the economic landscape.

But achieving this relies on bold, strategic, values-led leadership across our community. The eoa exists to build and connect that community: a network of more than 820 member businesses, thousands of employee owners, specialist advisors, policymakers, and partners committed to powering fairer livelihoods and stronger businesses through employee ownership. As Data and Insights Administrator, you support the effective operation of eoa’s core systems by ensuring data is accurate, consistent, and well-maintained.

This role has a particular focus on the AMS (CRM) as the eoa’s single source of truth, and the Employee Ownership Business Register (EOBR), which provides sector intelligence. The role takes responsibility for day-to-day data administration and quality assurance tasks, helping to reduce manual workload across teams and enabling colleagues to confidently use data to inform operational and strategic decision-making.

If you are energised by the opportunity to help shape a fairer, more resilient UK economy - and to support a community capable of real impact - we would be delighted to hear from you. Employee ownership gives employees meaningful stake and meaningful voice, unlocking higher commitment, stronger performance, and a clear sense of shared purpose. The evidence is consistently strong:

• 8 - 12% higher productivity
• Stronger resilience and long-term investment
• Improved innovation, retention, and culture
• Successful succession for founders and families
• Significant contributions to local, regional, and national economies

The UK now has over 2,800 employee-owned businesses, contributing more than £30bn to GDP and spanning every sector - from manufacturing and engineering to care, digital, retail, architecture, and professional services. Looking ahead, research shows enormous potential. More than 120,000 UK SMEs will need succession plans over the next decade. With the right conditions, employee ownership can become a mainstream choice, expanding to 10,000 EO businesses and creating a more inclusive, long-term-focused UK economy. Your leadership as Chair will be instrumental in shaping these conditions.

About the role

We are recruiting for a detail-oriented and organised Data and Insights Administrator to join our growing team. This is an exciting opportunity to play a key role in maintaining the quality, integrity, and accessibility of the eoa’s data, supporting our mission to grow employee ownership across the UK. Working at the heart of our systems, you’ll help ensure that our CRM and Employee Ownership Business Register are accurate, up to date, and deliver value across the organisation. Your work will support colleagues to use reliable data to inform decision-making, improve operations, and deliver insights to members and stakeholders.

This informs strategic decisions, allows the EOA to develop strong and personal relationships with members, government and other stakeholders, and provides insight into sector trends. These challenges and enables the EOA to advocate for policy recommendations which grow employee ownership in the UK. As you settle into the role, there will be opportunities to build skills in quantitative and qualitative analysis, data management, coding, and strategy.

Responsibilities

Key Responsibilities:

• Maintain the Employee Owned Business register and AMS (CRM) records.
• Administer account activities such as new user set-up, verification, lifecycle updates and email bounce backs.
• Carry out data quality checks, correcting errors and duplicates in line with agreed standards
• Support data imports and exports. Carry out verification and validation checks.
• Help maintain GDPR and consent records, escalating data protection queries where needed.
• Produce standard reports, dashboards and data summaries.
• Support member and sector surveys and initial analysis of responses.
• Keep clear documentation of key data processes and workflows.
• Provide simple summaries or commentary to help colleagues understand key figures, trends or data limitations.
• Provide additional data and insight related to administrative support, as needed.

Skills, Competencies, Experience & Attributes

Skills & Attributes:

• Experience in data administration, CRM or database systems within an office, membership, charity or similar environment. Experience in using iMIS would be advantageous.
• Basic analytical capability with strong attention to detail and a methodical approach to maintaining accurate, high‑quality data.
• Confidence working with spreadsheets, structured data and basic reports or dashboards.
• Basic experience in using programming languages for analysis desirable, but not required
• An understanding of the importance of data protection, confidentiality and good data governance.
• Ability to manage routine tasks alongside ad‑hoc requests and changing priorities.
• Clear written communication skills, including the ability to document processes and present data clearly.
• An interest in developing data, systems or insight skills within a purpose‑led organisation.
• Knowledge of, or interest in, employee ownership and/or alternative business models is desirable but not essential.

Compensation & Benefits

• Pension: 5% employee, 3% employer. Salary Sacrifice available as an option.
• Annual Leave: 30 days leave + bank holidays

Working locations

• Hybrid model, working in the Manchester office and remotely
• Attendance at the office is expected at least twice per month, and more often where needed.

How to apply

• Please submit a two-page CV and either a covering letter or a video of up to five minutes setting out your motivation, approach, and what you will bring to the role.
• Please send enquiries or applications to [email protected].
• We may close this vacancy early if we receive sufficient applications, so interested candidates are encouraged to apply as early as possible.
• Applications should be submitted before 9:00 am on 6th July 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.

Interviews

• The interviews Week commencing 13th July 2026 in Manchester

Policies

The eoa welcomes applications from people of all backgrounds, particularly those who are underrepresented. We recruit based on values, skills, and contribution to our purpose.

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