Course and Webinar Administrator

Royal College of Obstetricians and Gynaecologists

Hours
35 hours per week

About the Organisation

RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.

About the role

We are looking for a highly organised, proactive, and adaptable individual to support the delivery of RCOG’s courses, workshops, and webinar programme, including franchise courses and key online learning events. The ideal candidate will be detail-oriented, customer-focused, and able to work collaboratively across teams and with faculty, franchise centres, and delegates to ensure smooth, high-quality course delivery.

RCOG Events is entering an exciting phase of transformation as we strengthen and expand our global education portfolio. As the College evolves its courses, skills-based workshops, and webinar programme, it is committed to ensuring learning remains innovative, high-quality, and accessible to healthcare professionals worldwide.

To support this growth, we are seeking a Courses and Webinar Administrator to play a vital role in the delivery of our education portfolio. Working closely with the Course Development and Delivery team, faculty, and other internal teams, the post-holder will ensure that webinars, courses, and workshops run smoothly and provide a seamless experience for delegates, faculty, and franchise centres. The role combines operational responsibility with a focus on accuracy, customer service, and collaboration, supporting the successful planning, coordination, and execution of events across the College.

This position provides the opportunity to contribute to continuous improvement by maintaining accurate records, monitoring administrative processes, and troubleshooting issues efficiently. By supporting the delivery of high-impact education, the Courses and Webinar Administrator helps ensure that RCOG’s programme continues to meet the needs of a global workforce, while directly contributing to improving healthcare for women and girls worldwide.

Responsibilities

• Provide administrative and operational support for courses, workshops, and webinars, ensuring smooth delivery online and in person.
• Coordinate delegate and faculty communications and manage event materials accurately.
• Maintain accurate records using registration systems, CRM platforms, and other digital tools.
• Act as the first point of contact for delegates, faculty, and partner centres, delivering excellent customer service.
• Support post-event reporting, financial processes, and continuous improvement through feedback analysis.
• Work closely with the Events Team and wider College departments to ensure seamless, joined-up delivery. 
• This is an exciting opportunity for a passionate events professional, whether you have prior experience or are a recent graduate, to contribute to transformational change, support the delivery of courses, workshops and webinars, and help shape the growth of a globally recognised programme.

Skills, Competencies, Experience & Attributes

Requirements:

• Experience and a strong interest in providing administrative or operational support for courses, webinars, workshops, or events, in-person, virtual, and hybrid.
• Strong organisational and coordination skills, with the ability to manage multiple tasks, deadlines, and stakeholders simultaneously.
• Excellent written and verbal communication skills, with a professional and proactive approach to delegates, faculty, and colleagues.
• Competence with digital platforms, CRM systems, registration tools, and webinar platforms, with a willingness to learn new systems.
• A customer-focused mindset, delivering high standards of service and anticipating the needs of delegates, faculty, and partner centres.
• Ability to work flexibly, manage unexpected challenges, and contribute positively to a busy, dynamic team environment.

Compensation & Benefits

• 25 days of annual leave, plus bank holidays and office closure from 25th December to 1st January
• Pension contribution 10% after probation
• Enhanced well-being and family support
• Interest-free bike and season ticket loans after probation
• Tailored Learning and Development, and study leave
• Affinity staff networks
• Life assurance and income protection schemes
• Agile and flexible working environment, and free lunch on-site
• Lifestyle discounts

Conditions of employment

• Please note: all applicants must have the right to work in the UK. We are unable to sponsor a work visa.

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• Apply to our website
• The application deadline is 10.00 am on Wednesday, 30th March 2026
• If you have any additional questions about the role or how to apply, please contact the People Team on 020 7772 6453 or [email protected].
• If you require any adjustments to apply for this role or need the job advert in an alternative format, please contact us via [email protected]. We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process.

Policies

We believe that diverse teams will deliver the best outcomes for women's healthcare, and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. Please see our Diversity Policy and Equal Opportunities Policy. 

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