Conference and Event Coordinator

Royal College of Anaesthetists

About the Organisation

Royal College of Anaesthetists is the professional body responsible for the speciality throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialities of anaesthesia, intensive care and pain medicine.

About the role

In this exciting and varied role, you will play a key part in delivering the College’s education and events strategy. With over 70 events each year, ranging from online learning sessions to major conferences, you will be at the heart of ensuring delegates, speakers, and partners have an outstanding experience. You will become an expert in our event processes and systems, supporting smooth operations from first enquiry through to post‑event reporting. This is a fantastic opportunity for someone looking to develop their career in events, with hands‑on experience across administration, logistics, customer service, and marketing.

You bring a strong interest in event management, paired with excellent written and verbal communication skills and a confident, customer‑focused approach. Highly organised and able to prioritise, multitask and work independently in a busy environment, you also demonstrate solid IT capability, including MS Office and working with databases. Your proactive, solutions‑driven mindset, attention to detail, and willingness to travel occasionally make you well‑suited to supporting a wide range of event activities

Responsibilities

Customer Service:

• Handle customer enquiries by email and phone for all events, ensuring queries are handled professionally, politely, accurately and promptly
• Maintain all aspects of the customer online event booking process. This includes making sure the end-to-end process is as smooth as possible and that delegates receive the right information at the right time. email confirmations, receipts and event information
• Update and maintain accurate delegate records in our events platform and CRM in line with the College’s Data Protection Policy
• Provide proactive and polite support at events for the speaker and delegates
• Be an advocate for our members and delegates in team meetings

Event Administration:

• Provide general administration support to the Education and Events Team
• Prepare accurate, detailed event-specific material and documents, such as event sign-in sheets, name badges, and speaker bios
• Provide event booking and administration service for other teams in the College
• Support Conference, Event and Partnerships Managers in sourcing and researching venues and materials needed to run events
• Maintain and organise team file stores to ensure ease of use and GDPR compliance
• Occasionally lead on the delivery of smaller events

Event Marketing:

• Support the promotion and marketing of College events to target audiences. This includes email marketing, updating the College website, data management, social media, and exploring new marketing channels
• Ensure all College events are added to external event calendars
• Support the creation of event materials, including brochures and emails
• Maintain event asset management and manage event stock

Event Logistics:

• Support the Education and Events Team with delivering events, online, and face-to-face
• Support the editing of event video recordings
• Attend events and assist with the setup, greeting and registration of participants, directing delegates, handling of microphones and pack down
• Demonstrate a confident presence at events and ensure the team is supported
• Work away from home on occasion to support the delivery of events

Event Reporting and Finances:

• Update delegate number reports weekly; support the collation and management of event feedback
• Support the Conference, Event and Partnerships Managers in the financial management and reporting of events, including the processing of speaker expenses and reporting delegate income

Skills, Competencies, Experience & Attributes

Qualifications, Skills, Knowledge & Experience:

• Strong interest in event management and professional development
• Ability to handle customer queries with professionalism, precision and speed
• Confidence in organising and maintaining accurate digital records
• Confident and professional oral and written communication
• Self-motivated, with a proactive approach to problem-solving and time management
• IT experience, including MS Office (related software), databases and social media
• Ability to travel occasionally for work

Compensation & Benefits

• 26 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discount schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

Conditions of employment

• Applicants must have the right to work in the UK.

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• Along with a copy of your CV, please provide a short statement (up to 500 words), highlighting three key skills from the job description and how your experience aligns with them.
• If you believe that you are the right person for this role, please submit your application to [email protected] by Sunday, 28th June 2026.
• Please note that the closing date is subject to change, depending on the success of the recruitment process.
• If you have any questions or would like more information about this opportunity, please contact: [email protected].

Interviews

• Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their applications. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change. 

Policies

At RCoA, equality, diversity and inclusion are an integral part of our culture, so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

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