Business Analyst

Motor Neurone Disease Association

Hours
37 hours per week

Length of contract
18 month

About the Organisation

Motor Neurone Disease moves fast. It takes away time, independence, and has no cure. Every day, we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

About the role

Join the Motor Neurone Disease (MND) Association as a Business Analyst in a pivotal moment of change, as we transform our Microsoft Dynamics platforms to serve and support the MND community. As a Business Analyst, you will play a key part in transforming systems, redefining processes, and enabling the move to modern, cloud-based platforms.

This is a fantastic opportunity for a Business Analyst who is confident in process mapping, stakeholder engagement, and system transformation to drive real organisational impact. Your expertise as a Business Analyst will bring clarity, challenge established ways of working, and help deliver smarter, more connected solutions.

Responsibilities

Main Responsibilities:

• Conduct in-depth process mapping to document existing workflows and identify areas for optimisation.
• Work with stakeholders to redefine processes to align with best practices and system capabilities.
• Engage with teams to understand and document functional and non-functional requirements.
• Facilitate workshops and meetings to review and challenge current thinking and processes, understand the impact of change, and encourage new ways of working.
• Translate business needs into detailed specifications for technology teams and vendors.
• Ensure alignment between organisation goals and system functionality.
• Support the planning and execution of system migrations to new solutions.
• Work with IT and vendors to ensure a smooth transition from legacy systems.
• Develop and implement data migration strategies to ensure data integrity and security.
• Assess current business systems as required and recommend enhancements or replacements.
• Support the selection, configuration, implementation, and rollout of new platforms.
• Play an active role in user acceptance testing planning and delivery.
• Ensure compliance with reporting and funder requirements.
• Contribute to training and documentation to ensure the successful adoption of new processes and systems.
• Act as a liaison between functional teams, technology teams, and external partners.
• Undertake any other task relevant to the job purpose and ensure that all functions performed reflect the Association's mission and core values.

Skills, Competencies, Experience & Attributes

Essential Criteria:

• Proven experience as a Business Analyst, ideally in fundraising charities.
• Strong expertise in process mapping, business process re-engineering, and requirements gathering.
• Problem-solving skills with the ability to think critically, challenge the status quo, and pay attention to detail.
• Experience in system migrations to modern cloud-based platforms.
• Experience in the Microsoft suite of platforms, particularly Dynamics, Power Platforms, and Azure DevOps.
• Knowledge of charity systems, especially CRM, income generation, and fundraising platforms.
• Familiarity with data migration, integration, and system implementation projects.
• Excellent stakeholder engagement, facilitation, and communication skills.
• Ability to work independently and manage multiple priorities.

Compensation & Benefits

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to the Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

Working locations

• Hybrid model, working in the Northampton office and remotely

How to apply

• Please apply via our website.
• To support an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. If you would like to apply via video or audio file, please send your recorded application, ensuring you cover the supporting statement aspect, to [email protected]

Interviews

• Once we have shortlisted, we'll get in touch with all applicants to let you know if you've got to the next stage.

Policies

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, including employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

The information provided to the MND Association when applying for a vacancy will be treated in full accordance with the General Data Protection Regulation (GDPR). The MND Association is committed to protecting your personal information and being transparent about what information we hold, whether you are a donor, volunteer, shopper, campaigner, or a person living with or affected by MND. For more information, visit Privacy Policy

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