BSH Education Officer

British Society for Heart Failure

Hours
35 hours per week

About the Organisation

We have a small staff team, all based remotely, but most of whom regularly convene to co-work in London. Further information about our staff team is available here. We currently have 9 volunteers on our Board and over 50 volunteers who are members of our committees and active in supporting us to deliver our mission. The Board oversees all aspects of the BSH’s work. Most Trustees are clinical experts working across all aspects of heart failure, elected by our members and committed to ensuring we support people at all stages of their careers. We have several active Committees, covering BSH activities including education, regulatory affairs, and research.

We have now launched our new Strategy for 2026–2030, setting out our organisational purpose and strategic direction through to the end of 2030. The Strategy builds on the progress made over the past 18 months through our Bridging Strategy and the successful induction of our new Chief Executive, who joined us in March 2025. Please find the full strategy here. The organisation is in good financial shape, with annual revenues of around £1.5m and a healthy balance sheet.

About the role

The Education Officer ensures that BSH delivers a high-quality, accessible, and forward-looking education portfolio that meets the evolving needs of its multidisciplinary membership. The role is central to driving engagement, supporting professional development, and positioning BSH as a leader in heart failure education.

The Education Officer plays a central role in delivering a high-quality, relevant and innovative educational offer for the British Society for Heart Failure (BSH), supporting a multidisciplinary membership including nurses, consultants, resident doctors, pharmacists, scientists and allied health professionals.

The postholder will lead the operational delivery and development of BSH’s education portfolio, working closely with the Education Committee, other committees, industry partners, and allied organisations to deliver engaging and impactful educational content across multiple platforms. The role also has lead responsibility for the development, curation, and performance of the BSH Knowledge Hub as a central digital resource for members.

Responsibilities

Education Committee Support (Lead Responsibility):

• Act as the lead officer supporting the BSH Education Committee
• Service committee meetings, including agenda development, coordination of papers, minute-taking, and action tracking
• Support the Education Committee Chair and members to deliver agreed priorities
• Lead the development and delivery of committee-led educational outputs, including:
  • Webinars and virtual learning
  • Podcasts
  • In-person educational events
  • Publications and clinical/educational resources
  • Ensure outputs are aligned with organisational strategy and member needs

BSH Knowledge Hub (Lead Responsibility):

• Lead the curation, development, and continuous improvement of the BSH Knowledge Hub
• Identify, source, and coordinate approval of high-quality educational content
• Manage the upload and organisation of BSH-generated and external resources
• Ensure content is accurate, relevant, accessible, and up to date
• Monitor and analyse usage data and user engagement to inform improvements
• Manage and track CPD activity linked to educational content
• Work with committees and stakeholders to expand and enhance the resource offer

Cross-Committee Support:

• Support the Project Support Officer (PSO) and Committee Chairs as required with the development and delivery of educational outputs from other BSH committees, particularly the Nurse Forum and Research Forum
• Ensure coordination and alignment of educational activity across the organisation
• Facilitate sharing and amplification of outputs across the membership

Events and Educational Delivery:

• Support the Project Support Officer (PSO) in the operational delivery of projects as required
• Support the delivery of BSH educational sessions at external events and conferences
• Support the planning and delivery of BSH-led events as required by the MEE Manager, including coordination of the programme and educational output
• Coordinate speakers, faculty, and contributors to ensure high-quality delivery
• Ensure effective evaluation and reporting of educational activities

Collaboration and External Partnerships:

• Develop and maintain relationships with other societies and allied organisations
• Collaborate on joint educational activity where appropriate
• Identify and signpost to sector-leading external educational resources
• Support partnership working to enhance the reach and quality of BSH education
• Support the MEE Manager in securing industry and other external organisation contributions to BSH events

General and Organisational Support:

• Contribute to the wider work of the organisation as part of a small, collaborative team
• Support organisational communications and events as required
• Support development of fundraising opportunities and sponsorship partnerships
• Support the effective use and maintenance of the BSH membership systems, events portals, and communication platforms as required
• Assist with membership and partner administration and engagement
• Support the delivery of the BSH Strategy and aims
• Maintain accurate records, activity tracking, and reporting
• Ensure compliance with organisational processes and governance
• Promote equality, diversity, and inclusion across all educational activities
• Undertake any other reasonable duties to support the delivery of BSH objectives

Skills, Competencies, Experience & Attributes

Knowledge & Experience Essential:

• Experience in an education, events, or programme coordination role
• Experience developing and delivering educational content (webinars, podcasts, events or publications)
• Experience supporting committees, working groups, and governance structures
• Experience managing digital platforms or content (websites, learning platforms, resource hubs)
• Strong working knowledge of MS Office and digital tools for communication and content delivery
• Experience coordinating multiple projects and managing competing priorities
• Experience working with a wide range of stakeholders, including clinicians and subject matter experts
• Understanding of the importance of high-quality professional education and CPD

Skills & Attributes:

• Highly organised, with strong planning and time management skills
• Able to manage multiple workstreams and deliver to deadlines
• Strong written and verbal communication skills
• Confident working with senior clinicians, committees and external stakeholders
• Proactive and solution-focused, with the ability to identify opportunities for improvement
• Strong attention to detail and commitment to high-quality outputs
• Able to work independently and take ownership of key areas of responsibility
• Collaborative team player, willing to support wider organisational priorities
• Digitally confident, with the ability to learn and use new platforms quickly
• Strong interpersonal skills, with the ability to build and maintain relationships
• Adaptable and comfortable working in a small, fast-paced organisation
• Committed to equality, diversity and inclusion

Desirable:

• Experience working in a membership organisation, charity, or healthcare environment
• Experience managing or curating online learning resources or knowledge hubs
• Experience tracking and analysing usage or engagement data
• Familiarity with CPD accreditation processes
• Experience working collaboratively with external organisations or partners
• Understanding of cardiovascular disease, heart failure, or clinical education environments

Why Join Us

• Opportunity to work with national clinical leaders 
• Make a real impact on heart failure care and professional education 
• Flexible, supportive and collaborative working environment 
• Chance to shape and grow a key strategic area of the organisation 

Working locations

• London, United Kingdom

How to apply

• To apply, please email the following documents to [email protected], including BSH Education Officer in the subject field:
  • Your CV (no more than three sides of A4), including two referees.
  • A supporting statement (no more than two sides of A4) outlining your motivation for applying, confirming that you meet the requirements in Part one of the Person Specification and detailing how you meet the criteria in Part two of the Person Specification.
• We hope you consider applying for this role. If you would like an informal conversation with us about the appointment, please contact our Marketing and Events Manager ([email protected]), who will be happy to arrange a call. 

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