The Blue Planet effect - how the 21st century demands on the waste management sector have been the catalyst for change at CIWM and its membership strategy
Until a year ago, CIWM had not actively marketed membership relying on high renewal rates to maintain its sector position. The need for modernisation coincided with the tipping point of The Blue Planet (television programme) and a massively increased public and governmental awareness of the critical role of modern waste management. The Institute restructured, modernised and recognised the need to reach out to attract new members involved in the emerging Circular Economy as well as engage with long-term members. This session explores:
- How the changing world of resource and waste management inspired a whole new strategy
- The reasons for recruiting a wider membership despite high renewal rates
- The development and re-launch of the magazine as an environmentally excellent product activating greater member interest and engagement
- Building on the concept of the Circular Economy for branding and to reposition CIWM as modern and relevant for its stakeholders
- Launching a new member Knowledge Centre website as a valuable member benefit
- Localisation of membership groups to increase engagement
- The impact of the new members network on existing and new members as an engagement tool
Ref: Engage19/TK59