Specialty Training Assistant (Exams)

College of Sexual and Reproductive Healthcare

Hours
28 hours per week

About the Organisation

College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.

About the role

We are seeking a dedicated administrator to join our team and provide essential administrative support to our Speciality Training portfolio. As our Speciality Training Assistant (Exams), you will be responsible for the administration of high-stakes membership examinations, ensuring the integrity and efficiency of the College’s assessment processes. You will manage examination databases and question banks, process candidate applications and requests, and support the coordination of exam-day logistics, including digital platform setup.

You will also support governance activities and contribute to continuous improvement initiatives to enhance exam delivery. To thrive in this position, you will need to be highly organised, meticulous, and confident in handling complex processes under pressure, with strong communication skills and proficiency in digital systems to deliver a seamless experience for candidates and stakeholders.

Responsibilities

Examination Administration and Operational Support:

• Manage and maintain examination databases and digital question banks in line with policies.
• Process candidate applications, requests, complaints, and appeals.
• Proofread examination materials and ensure accuracy.
• Coordinate candidate communications, respond to enquiries, and maintain records.
• Support the coordination and delivery of question-writing and review meetings, ensuring examiners have the required materials and that actions and updates are accurately recorded.
• Support exam-day logistics, including venue coordination and digital platform setup.
• Collate feedback and data for monitoring and evaluation reports.
• Contribute to the continuous improvement of exam delivery processes.

Governance:

• Provide administrative support for the Speciality Training Board and its sub-committees, including managing meeting attendance, circulating papers, taking minutes and tracking actions.
• Manage committee member recruitment and record keeping
• Maintain documentation and support the development of SOPs.

General:

• Manage the speciality team mailbox and act as the first point of contact.
• Maintain accurate records on the Customer Relationship management system (CRM) and speciality systems.
• Ensure version control of documents and resources in adherence to version control protocols.
• Support volunteer subject matter experts by coordinating communications, meetings, and materials to facilitate their contributions to programme activities.
• Assist in organising online and in-person events, workshops, and training as needed
• Assist with diary management and scheduling of meetings.
• Maintain assets and resources on the Training Hub and website.
• Provide ad hoc administrative support across the portfolio.

Skills, Competencies, Experience & Attributes

Experience:

• Providing administrative support to a team
• Managing a mailbox and providing excellent customer/member support
• Developing and maintaining systems, processes and administrative procedures
• Maintaining accurate records and managing version control
• Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes
• Coordinating logistical arrangements for meetings or events
• Using a CRM and databases to manage data and information

Personal & Attributes:

• Highly organised and systematic in your approach
• Diligent and commit meticulous attention to detail
• An excellent communicator, both written and verbal
• Proactive and collaborative with a strong team ethic
• Efficient and able to manage a busy and diverse workload effectively
• Confident using a range of digital systems to an intermediate level and quick to learn new systems
• Flexible and adaptable to changing priorities
• Member-focused with a professional and approachable manner
• Interested in learning about the SRH workforce and training pathways

Skills & Knowledge:

• Strong proficiency in using Microsoft Office programmes
• Proficiency in using digital systems (CRM, Learning Management Systems) and new systems
• Knowledge of data protection and compliance requirements

Desirable:

• Preparing reports, and supporting compliance processes
• Supporting training programmes, and professional development pathways
• Working in education, membership, and healthcare environments

Required Qualifications

• A-Level or equivalent qualification (or experience) 

Compensation & Benefits

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• ­Birthday leave
• ­Flexible working culture
• ­Pension and life assurance scheme:
  • ­10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• ­Employee Assistance Programme (EAP)
• ­Employee discounts portal
• ­Free Lunch Thursday
• ­Enhanced maternity, paternity & adoption pay
• ­Free eye tests
• ­Training and development
• ­We want our staff to feel invested in and have the time and space to grow, learn and develop in their roles. We provide a range of learning and development opportunities, from webinars and conferences to bespoke training sessions.

Conditions of employment

• You must have the right to work in the UK. We are unable to sponsor a work visa.

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• Apply online

Interviews

• Interviews will take place on Monday, 23rd or Tuesday, 24th February 2026

Policies

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias, and your application will be anonymised to support this.

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