Senior Coordinator - Fundraising Communications and Membership Engagement

British Exploring Society

Hours
40 hours per week

About the Organisation

British Exploring Society is a world-class youth development charity with a unique heritage, founded on the belief that challenging experiences can define lives, empowering and equipping young people with the courage, integrity, skills, resilience, and motivation to make the most of their future. We prepare young people for adventures and expeditions virtually, and to remote locations in the UK and overseas where they face challenges, gain skills, and learn about themselves, as well as acquire knowledge relevant to their lives and to the environments that they explore.

About the role

Our Senior Coordinator is primarily responsible for all Member 1 and supporter engagement and stewardship across the year. They build and develop relationships with individuals, support event delivery, and manage all communications from content creation to delivery. This includes e -newsletters, fundraising appeals, and ad hoc communications that increase engagement, retain loyalty, and raise funds.

We are looking for someone who is creative, has strong communication skills, the ability to work independently, and take ownership of projects - ensuring they run smoothly and effectively. You’ll have a sound understanding of thoughtful stakeholder engagement, marketing communications, and tools, and enjoy sharing with people the impact of their support.

Responsibilities

Communications Engagement & Stewardship:

• Manage and deliver an annual programme of communications and activity that encourages engagement and loyalty from Members and supporters.
• Curate and create compelling content for all e-communications, including:
  • The Ration Pack (bi -monthly e -newsletter)
  • Extra Rations (bi -monthly fundraising e -communications such as Appeals,
  • Gifts in Wills, Challenge events, etc.
  • Ad hoc Insight -gathering e -communications (surveys/questionnaires)
  • The Campfire (annual digital magazine for Members)
  • Thank you letters
• Monitor, evaluate, and report on the performance of each e-communication to generate insights that help inform future communications and support internal learning and planning.

Income Generation:

• Drive acquisition activity to increase the number of Members making a financial gift.
• Manage and grow our one -off donations and Regular Giving portfolio, creating inspiring appeals to increase financial support.
• Support in the development and delivery of Legacy Giving and the annual Chair’s Challenge.

Fundraising and Membership Systems & Reporting:

• Be the Development Team’s ‘CRM champion’, working closely with the team and internal stakeholders to improve systems and processes to ensure efficient management of the Membership and Development workspaces.
• Maintain excellent record keeping, updating our CRM system (Podio) with Member, donation and supporter information.
• Manage third-party platforms, such as Enthuse and JustGiving, and produce insight reports.
• Work with the Accounts team to implement and maintain processes for Direct Debit and Gift Aid claims.
• Oversee the dedicated Development and Members inbox es and promptly respond to ad hoc queries.

Prospecting:

• Identify Members/ supporters who have the potential to make gifts of up to £1000 and work with the Development team to increase their giving levels.
• Prepare and deliver quality, tailored prospect research profiles.

Other Duties:

• Support and manage the design and production of materials, reports, case studies and internal communications to engage and enrich our relationship with Members/supporters.
• Provide planning and delivery support for virtual/in -person events – including pre/post event briefings.
• Represent the charity at external events in a professional manner.
• Adhere to the charity’s policies, procedures and working practices.
• Undertake other tasks as delegated by the Head of Development as necessary for the post.
• Following full induction, the post holder will participate in the team rota as a Duty Officer during periods when the charity is running a 24 -hour support service.

Skills, Competencies, Experience & Attributes

Skills, Knowledge, Competencies & Understanding:

• Proven ability in marketing and fundraising communications
• Competent in managing fundraising/marketing campaigns from start to finish
• Extensive experience using Mailchimp as a primary communications platform
• Experience in setting and achieving financial goals and meeting deadlines
• Involvement in coordinating and managing virtual and in -person events
• Analytical approach, working with CRM databases and fundraising platforms, and the confidence to streamline work processes where necessary
• Excellent interpersonal and communication skills; written and verbal
• Ability to identify/profile/analyse the interests and motivations of stakeholder groups and tailor the activity with them accordingly
• Skilled in building positive relationships across a diverse group of people
• Ability to work well and with good humour under pressure
• Ability to adapt and effectively manage a challenging and varied workload.
• Accuracy and attention to detail.
• Strong administration and organisational skills
• IT proficiency, including office suites, Knowledge of the Code of Fundraising Practise and the General Data Protection Regulation (GDPR)
• Understanding of youth development and a belief in the opportunities for positive change that expeditions & outdoor education provide for all young people

Required Qualifications

• English and Maths to at least GCSE or equivalent level

Compensation & Benefits

• 23 days’ paid holiday per holiday year in addition to normal English Bank and Public holidays.
• Birthdays are given as leave days following completion of probation.
• Additional leave days are awarded for long service.
• Staff have access to RGS events as corporate members.
• Staff and their families are offered a range of confidential pastoral support services.
• Cycle-to-work scheme. There are showers on-site at our offices.

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• We reserve the right to close applications prior to the closing date if we receive elevated levels of interest and secure a successful applicant for the role.
  • Please send a n up -to-date CV including your contact details to [email protected]. In addition to your CV, please select two of our Values (see below) and write how you have demonstrated those Values in your professional life in no more than 300 words in total. We request that you do not use AI tools – we are most interested in hearing from you in your own voice.
• We will be assessing applications on a rolling basis. The application deadline is 9 am, Friday, 27 th February 2026.
• If you are interested in applying and require any accessibility adjustments to the application process, please do let us know when you apply.

Interviews

• We will contact suitable candidates to arrange a 10 min call with our Head of Development.
• Some candidates will then be invited for an interview in person at our offices in South Kensington on Thursday, 12 th March.
• If you are interested in applying and require any accessibility adjustments to the application process, please do let us know when you apply. Thank you.
• If you are not invited for an interview, we will contact you by email to let you know. Unfortunately, we will not be able to offer feedback to candidates not invited to in -person interview.

Policies

We welcome applications from individuals returning to work, looking to change sectors or to apply their skills in a new context. British Exploring Society is committed to equal opportunity and to building a team that represents a diverse variety of backgrounds, skills, and perspectives. The more inclusive we are, the better we think we’ll be at delivering our charitable aims.

We are an equal opportunities employer and do not discriminate on the grounds of gender identity, sexual orientation, marital or civil partnership status, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

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