Fundraising Officer

National Axial Spondyloarthritis Society

Hours
35 hours per week

About the Organisation

Axial SpA is an inflammatory condition of the spine and joints. Inflammation where muscles attach to the bones causes extreme pain. If left untreated, it can permanently fuse bones together. We are the National Axial Spondyloarthritis Society (NASS), and we seek to transform the diagnosis and care of people living with axial SpA. It's an invisible and misdiagnosed condition, often leaving people feeling powerless, in increasing pain, and extreme exhaustion. So, we campaign for policymakers for early diagnosis and better services.

We work with the NHS to get axial SpA identified and diagnosed quickly. We're determined that everyone receives effective care. We make sure people with axial SpA get the latest information and the support they need to tackle living with the condition. We build an active community, online and through our local branches across the UK. We are with them all the way. Join us. Axial SpA may work silently.

About the role

We are a small team, looking for a second Fundraising Officer to work alongside our existing Fundraising Officer to deliver activity across all our income streams, supported by a Fundraising Board. We’re aiming to grow income from individual giving, Trusts and Foundations, community and individual fundraising, trading, and further build our community of legacy pledgers. 2026 is our 50th Anniversary, a wonderful opportunity to celebrate our achievements and grow our income.

Responsibilities

Operations of Fundraising:

• Act as a first point of contact for supporters.
• Undertake a range of fundraising administrative duties including: managing the fundraising inbox, thanking donors, logging fundraising activities and campaigns, donations, emails, calls, tasks and documents on our CRM; sending out fundraising packs; processing incoming and outgoing fundraising post; creating certificates; writing stewardship emails and assisting with the writing of emails related to appeals and campaigns; and responding to fundraising enquiries.
• Regularly update the fundraising sections of the NASS website with relevant events, challenge events, new ways of fundraising and member stories.
• Support the broader NASS team with answering phones.
• Undertake such other tasks as may reasonably be required. 

Community & Events:

• Develop individual giving campaigns, including annual appeals and regular giving strategies.
• Create, develop and deliver fundraising campaigns through communications, online and social media.
• Assist with additional stewardship of fundraisers, when required.
• Attend and support fundraising events when required.

Sole Responsibility for Trusts & Foundations and Legacies:

• Identify and research Trusts and Foundations that are reasonable prospects for NASS, and maintain a pipeline of planned applications.
• Prepare high-quality written applications and reports to funders.
• Maintain and update the legacy database on our CRM systems with new notifications and relevant information.
• Manage notifications, liaising with executors and solicitors.
• Maintain good relationships with legacy pledgers.
• Deliver legacy awareness raising. 

Skills, Competencies, Experience & Attributes

Education and Training:

• One year of relevant experience
• Willingness to undertake training and continuing professional development 

Experience:

• Experience of working in an office
• Experience of working with a charity
• Excellent communication skills, including the ability to speak and write clearly and professionally using a high standard of English
• Experience of using CRM systems ( Salesforce)
• Experience of using industry standard IT systems (Microsoft Office, email, internet, etc.
• Experience in managing effective and creative fundraising communications on social media and the website

Personal Attributes:

• Ability to communicate effectively with a wide variety of people
• Ability to manage own workload, prioritise effectively and manage tasks simultaneously
• Ability to work with a minimum of supervision and autonomy, but have an awareness of when to share problems and seek advice
• Ability to work effectively as a member of a small team, and ability to work with other internal departments, including senior staff
• Considerate and diplomatic in dealing with others
• High level of attention to detail, well-organised and methodical

Other Requirements:

• Willingness to occasionally work outside of set office hours as required
• Commitment to our policies and values, ensuring people are treated with dignity and respect
• Excellent time management skills 

Compensation & Benefits

• 10% employer pension contribution
• 25 days annual leave plus bank holidays, plus 3 additional days between Christmas and New Year
• Time off in Lieu scheme
• Professional development opportunities and training support
• Employee assistance programme
• Sight tests and spectacle contribution for eligible employees
• Death in service scheme (3x annual salary)
• Business travel expenses fully reimbursed

Working locations

• Hybrid model, working in the Hammersmith office and remotely

How to apply

• To apply, please send the following to [email protected]:
  • Your CV highlighting relevant experience
  • A one-page covering letter explaining why you’re interested in this role and how your skills and experience match our requirements
• For further information or to submit your application, contact: Dale Webb, CEO at [email protected]

Interviews

• Interviews: 15th January 2026 (in person at our Hammersmith office)

Policies

NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity sector.

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