Join us for a thought-provoking online seminar that will explore the challenges and best practices for mobilizing staff to connect with members. Our expert speaker will share their insights and experience, discussing the key considerations for building strong relationships between staff and members, including how to engage and motivate staff, effective communication strategies, and the importance of continuous improvement. Whether you're looking to improve member engagement, build stronger relationships, or simply better understand the role of staff in member engagement, this seminar is a must-attend for anyone looking to succeed in the world of association management.
Agenda
| 12:00 | Introduction |
| 12:05 | Connecting with members through well-designed processes Weronika Borejko Connecting with numerous members based all over the continent demands constant work from the whole secretariat of an association. Due to changes among members and their point of contacts as well as within the secretariat team, it is crucial to set up clear, easy to follow and agile processes, of which the key element is capitalization of knowledge. |
| 12:30 | Discussion with the chair and questions from delegates |
How to Book
To book on this event, register as a subscriber or member (both at no fee) and then click on the "Book now" button.
Delegate Fees
| Type | Fee |
| AAE Association Members | No fee |
| AAE Association Subscribers | No fee |
| PCO/ AMC Subscribers | £40 |
| Associate Members | No fee |
Fees are in GBP, subject to 20% VAT and to be paid by card on booking.
Recording
A recording of the seminar is available to members only in the Resource Centre, from approximately 48 hours after the event, and subject to successful recordings.
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