Updating your CRM system on a budget: Cost-effective project management and external partnerships
Key Takeaways: Workshop participants will take a look at how to best manage a CRM implementation journey. How you ensure that each stakeholder and partner has the same level of effectiveness. Best practice case studies and working examples to take back to the office.
Understanding the mechanics a CRM system from the inside out: What your members want now and in the futureacco Looking at multichannel CRM capabilities Creating a budget, schedule and cost analysis Gaining project buy-in from senior management How to overcome hic-cups and pitfalls along the way Working with an independent consultancy – pros and cons
Ref:TAC15/TLK-4303
