Partnerships Officer

Expert Witness Institute

Hours
21 hours per week

About the Organisation

Expert Witness Institute (EWI) is the voice of the Expert Witness community, championing experts from all professional disciplines and the lawyers who use their services. Our mission is to support the proper administration of justice and the early resolution of disputes through high-quality expert evidence from specialists. Now is more exciting than ever to work with the EWI.

As we enter our next strategic period, we have ambitious growth plans, and a key strand is our engagement with current and potential Corporate Members, Corporate Partners, Supplier Partners, and Association Partners. This will provide you with a unique opportunity to shape the offer to our organisational partners.

About the role

This role will provide crucial support through acquisition, engagement and retention of partners and the individual members associated with them. The successful candidate will be a results-driven, positive, and highly motivated self-starter, with excellent organisational skills and the ability to manage their own workload. They will have experience engaging with current and potential partners and be an excellent communicator who can articulate the value of EWI’s products and services.

We expect everyone to: 

• Focus on growth, effectiveness, and solutions
• Be able to explain EWI’s purpose and the membership offer
• Be a team player, be collaborative and contribute to delivery across the entire organisation
• Customer-centric, exceeding expectations as often as possible
• Innovative and continuously improve the way work is performed
• Share knowledge and ensure understanding of responsibilities in managing organisational knowledge and information
• Support EWI’s values
• Continually grow and develop professional skill sets
• Familiarise themselves with EWI’s policies and comply with them

Responsibilities

Key Responsibilities:

• Recruit and build effective working relationships with Corporate Members and Partners.
• Work with Corporate Members and Partners to encourage more personal members to sign up.
• Create bespoke packages of support and training for Corporate Members and Partners.
• Identify, onboard, and manage our relationships with Association and Supplier Partners
• Provide support for EWI member queries, administration, and applications for membership
• Respond to member queries, ensuring appropriate support is provided
• Support member-focused strategies, plans and measurement that improve member recruitment and retention
• Collaborate within the wider team to ensure that processes and systems are fit for purpose and harness the best of the CRM system

Main Duties:

• Identify leads for new partners and showcase the benefits of collaboration.
• Schedule and facilitate meetings with current and potential partners.
• Work with Corporate Members and Partners to review current personal members and identify and encourage others to join.
• Work with Corporate Members and Partners to identify opportunities to provide bespoke packages of support and training.
• Identify, onboard, and manage our relationships with Association Partners.
• Support the Membership Manager with delivery of membership communications including any ad hoc mailings, letters, and emails as required
• Support the Membership Manager with the implementation of recruitment and retention campaigns – including collating marketing contact lists for campaigns 
• Answer queries through contact forms and email inboxes
• Follow agreed procedures for the initial processing of applications to join the EWI.
• Assist in the renewals process through follow-up of member queries, non-payment, and cancellations
• Maintain GDPR compliance within a member data context
• Assist with and attend internal and external events representing EWI
• All other tasks and responsibilities commensurate with the purpose and objectives of the role

Skills, Competencies, Experience & Attributes

Key Skills, Attributes & Desirable Qualities:

• A business-minded, positive approach with the ability to maintain high quality standards
• Excellent organisational skills with the ability to manage own workload despite conflicting priorities and tight deadlines
• An excellent communicator who can articulate the value of EWI’s products and services
• Ability to manage customer relationships and support clients and customers in a professional environment
• Experience of working in a Partnerships role/capacity developing excellent relationships with stakeholders
• Excellent written, verbal, and social media skills
• Able to collaborate with a team of various disciplines or work independently as required
• Ability to synthesise and respond to the needs of members
• A strong technical aptitude with experience in IT, CRMs (ideally MS Dynamics) and CMS
• Excellent attention to detail
• A passion for improvement and high-quality outcomes
• Ability to contribute to making sound judgements/decisions on operational activity and provide direct input so that informed analysis/judgements can be made.
• Evidence of Continuing Professional Development

Compensation & Benefits

• Plus additional payment in recognition of the additional costs incurred due to working from home. You will be paid a pro-rata sum of the amount set annually by the Board.

Working locations

• Home-based
• This role may require occasional evening work or full days for conference attendance, for which time off in lieu will be given. The arrangements for this will be agreed in advance with the individual.

How to apply

• Please send a CV and covering letter outlining how you meet the person specification to [email protected]
• The closing date for this role is 27th November 2026, at 9 am. We therefore reserve the right to close applications early.

Interviews

• We will be reviewing applications and interviewing candidates who meet our requirements throughout the period. 

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