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02 Jul 2014

Why CRM and how to prepare a CRM strategy

Topics

Customer relationship management CRM systems

What is a CRM? Why use a CRM? What a CRM will do for you How to approach the introduction of CRM in your organisation

What is a CRM? Why use a CRM? What a CRM will do for you How to approach the introduction of CRM in your organisation

Ref:TAC14/TLK-1982

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