Learning Lab 7 (90mins): Overcoming fear of change - Common misconceptions about technology, CRM and your future membership needs
Participants will examine how technology solution will change their lives for the better, and how they can enrich their role and effectiveness as an individual member of staff to the wider role of the Association. The session will include best practice case studies and working examples to take back to the office.
What technology can and can’t do Understanding the changing tools, digital landscape and opportunities for low cost effective management Training and staff awareness Avoiding the ‘millennium generation’ skill gap
Ref:TAC15/TLK-4293