04 May 2021

Building, launching and growing a digital community for membership

Learn how the BPS  achieved 75% engagement rate over 3 months and three quarters of users recommendation rate for their new digital community.

Speaker

Sue Carter
Sue Carter

Director, Sue Carter Consulting

Sue is an experienced technology and digital product professional, having held senior positions across public, private and not-for-profit organisations. She has provided technology and strategic consultation for a range of sectors, including learned societies, public service, health and government. During her career, Sue has launched many market-leading web and mobile products for a range of organisations. Sue has also steered multi-disciplined digital teams through organisational change, often introducing new tools and structures to improve internal processes and to transform customer experiences. She also has an extensive background in journalism and story-telling, which allows her to explore, understand and respond to member and customer requirements and experiences.

This content is restricted
This resource is only available to members of the AAE who attended Associations UK Congress 2020.
It will be released to members generally over November 2020 to February 2021