06 Jul 2021

Bringing empathy to a professional body for membership growth, retention and engagement

Replicating a successful personal support programme by another association (that is not a mental health organisation) could add great value to your own.

Speaker

Jess Gallacher
Jess Gallacher

Engagement & Communications Manager, Institution of Lighting Professionals

?I am a highly experienced enthusiastic Association Manager who builds excellent relationships with people. I am influential, self-motivated, effective and great with change. I am a creative thinker, fast learner, and enjoy challenge. I am skillful at listening. I love asking questions, providing advice, and communicating and engaging with stakeholders to agree on and deliver objectives. My greatest job satisfaction comes from hearing good news from the people I support and guide in the communities I look after. If you are developing in your life and career, and your work is making the world a better place, that means my work is paying off too. I aim to live my life according to the simple rule 'treat others as you would like to be treated yourself'.

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This Resource is only available to delegates to the Associations World Congress 2021 that are AAE Members, and have completed the event evaluation.

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