Training Network Executive

Institution of Occupational Safety and Health

Hours
35 hours per week

Length of contract
12 month

About the Organisation

Institution of Occupational Safety and Health (IOSH) is the world’s Chartered body for safety and health professionals.

About the role

Our Training Network Executive plays a key role in generating commercial growth for IOSH. You will be proactive in achieving sales by calling customers, arranging virtual meetings, and providing support to your Training Network Managers. You will be responsible for keeping up with product and service information and creating and maintaining a database of existing and potential customers.

As part of securing sales, you will answer questions and send additional information to customers, upsell products and services, and research and identify new leads. The sales of the products that you help generate will help support our vision of a safe and healthy world of work.

Skills, Competencies & Experience

Essential Criteria:

• A good understanding of the customer relationship management process and the importance of building relationships.
• Understanding of the importance of acknowledging the client value, to encourage thoughts, and build a trusting relationship.
• Excellent communication and engagement skills with the ability to identify and understand the customers’ needs.
• Self-motivation with the drive to achieve targets.
• Ability to recommend solutions and drive business improvements that support significant income growth.
• Experience in consultative sales with success in maximising income and value.
• Experience in seeking and securing new business opportunities globally, managing and growing existing customer accounts by creating partnerships and developing influential relationships.

Skills & Qualities:

• You will be confident in reaching out to potential new providers and securing sales, with excellent communication skills.
• An ideal candidate will have previous experience in an outbound call environment, with exceptional customer service skills, including excellent phone manner.
• Will be a driven individual who has experience working to and achieving targets with the autonomy to manage their own workload.
• To be successful, you will have a passion for selling products to help clients achieve their business objectives.

Compensation & Benefits

• 25 days annual leave (plus bank holidays) increasing with length of service, with the option to buy.
• Hybrid working and flexibility to ensure a positive work-life balance
• Private medical insurance and healthcare cash plan covered by IOSH
• Salary sacrifice pension scheme, minimum of 3% employee contribution, whilst IOSH contributes 5%
• Individual performance-related pay scheme
• Up to five paid volunteering days per year
• Employee Assistance Programme to support you and your dependents' well-being

Conditions of employment

• Applicant must have the pre-existing right to both live and work in the UK.

Working locations

• Home based
• Occasional travel to our Head Office in Wigston, Leicester

How to apply

• To apply, you'll need an up-to-date CV and some additional time to complete the application questions so we can find out more about you and your experience. Apply online
• If you want to find out more about IOSH, please visit our website. If you have any queries about the role or require any reasonable adjustments to support you with the recruitment process, please reach out to [email protected]

Policies

We understand that diversity of thought, culture, perspective, and background is essential to our vision. We believe in creating a personal environment where everyone is treated as they wish to be treated. At IOSH, you can be yourself, no matter who you are. We are proud to be a disability confident employer, and are committed to offering an interview to disabled applicants who best meet the minimum essential criteria for the vacancy.

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