Regional Member Engagement Manager - South East

Royal Institution of Chartered Surveyors

Hours
35 hours per week

About the Organisation

RICS is a global professional body that sets and upholds the highest standards in land, real estate, construction, and infrastructure. With over 140,000 members in more than 140 countries, we play a vital role in shaping the world around us, ensuring that the built and natural environments are developed and managed responsibly, sustainably, and ethically. Our work supports professionals and organisations to deliver better outcomes for society through trusted qualifications, rigorous standards, and a commitment to innovation.

About the role

As Regional Member Engagement Manager, you’ll lead the development of an inclusive and connected professional community within your region. Working closely with the Regional Board and internal teams, you’ll design and deliver meaningful engagement opportunities that reflect the needs and aspirations of our members.

Responsibilities

From strategic planning and event delivery to digital storytelling and early careers outreach, your work will help shape a vibrant member experience and strengthen RICS’ presence in the region.

• Develop and deliver the Regional Market Plan with the Regional Board and internal teams.
• Recruit and support Regional Board members to ensure effective governance.
• Design engagement strategies that reflect the diversity of our membership.
• Organize events and networking opportunities that promote learning and collaboration.
• Respond to member queries and support candidates, counsellors, and stakeholders.
• Lead early careers initiatives and outreach to schools and universities.
• Manage regional social media and digital content to showcase member achievements.
• Use data and feedback to improve engagement and demonstrate impact.

Skills, Competencies, Experience & Attributes

• Experience in member and stakeholder engagement, with the ability to influence and develop trusted relationships across a range of sectors and career stages.
• Excellent written and verbal communication skills, including the ability to present and facilitate discussions effectively.
• Proven experience in planning and delivering events and engagement programmes, ensuring they meet objectives and provide value.
• Understanding of governance processes and experience supporting boards or committees in a professional setting.
• Ability to interpret data and feedback, using insights to inform decisions and improve outcomes.
• Competent with social media and digital tools, creating content that informs and connects members.
• Well-developed organizational skills, able to manage competing priorities and deadlines with accuracy and attention to detail.
• Adaptability and a collaborative approach, with a commitment to ensuring all members feel included and supported.

Compensation & Benefits

• 25 days of annual leave plus public holidays
• Wellbeing Days, and enhanced leave for life events like maternity, paternity, and moving house
• Private medical insurance, optical care, Employee Assistance Programme, Mental Health First Aiders, and Wellbeing Champions
• Income protection, life assurance, Aviva Group Personal Pension scheme, and access to My Money financial support
• Volunteering Day and support for staff-led community group

Conditions of employment

• You must have the right to work in the UK

Working locations

• London (60%) office, and (40%) remote

How to apply

• Apply online to access our short online application form. As part of your application, you will be asked to upload your CV and complete a statement that explains why this specific role at the Royal Institution of Chartered Surveyors presents an ideal opportunity for you and clearly demonstrates how your skills and experience meet the requirements of the role.
• Please note that while we aim to keep adverts open for a reasonable period, we do reserve the right to close them early should we receive a high volume of suitable applications.

Policies

RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please let us know if we can support you with any adjustments to our recruitment process.

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