Operations Officer (French-Speaking)

Health Care Without Harm Europe

Hours
32 - 38 hours per week

Length of contract
1 year

Start date
March 2026

About the Organisation

HCWH Europe is an international non-profit NGO and an acknowledged leader in the field of sustainable healthcare. Its mission is to ‘Transform the healthcare sector so that it reduces its environmental footprint, becomes more resilient, and establishes itself as a leader for sustainable development in Europe’. HCWH Europe is headquartered in Brussels, Belgium, with staff working remotely across six other countries in Europe. europe.noharm.org.

It is part of the HCWH international organisation with other offices in the US and Asia, as well as a global team that works across all regions. HCWH works closely with health professionals, hospitals, healthcare systems, NGOs, local government, Ministries of Health, and international organisations. HCWH Europe is a membership organisation with 214 institutional members in 29 countries of the WHO Europe region.

Its members are also part of the Global Green and Healthy Hospitals (GGHH) network, the largest sustainable healthcare network in the world, focused on the interests and needs of healthcare sustainability practitioners. 2025 is an important year for HCWH Europe as it develops its new organisational strategy focusing on impacting national and European healthcare policy and practice at scale.

About the role

We are looking for a dynamic and well-organised Operations Officer willing to learn and work in a small team to provide high-quality support services to deliver on the mission of HCWH Europe. We work in a very collaborative manner and have a positive outlook on our work. The Operations Officer will report to the Director of Operations and work very closely with the Finance Manager and the Finance and Administration Officer.

The Operations Officer will play an important role within HCWH Europe’s operational support functions, particularly Finance, but also Human Resources, Administration, and Office Management, to help the organisation achieve its strategic goals. The Operations Officer will also have extensive interactions with the other teams and external stakeholders.

Support the Finance and Administration Officer, Finance Manager, and Director of Operations in all aspects of HCWH Europe’s financial, Human Resources, Administration & Office Management operations.

Responsibilities

Finance:

• Timely recording and monitoring of book-keeping operations in the financial software (currently WinBooks), including:
  • Purchase invoices
  • Sales Invoices
  • Credit cards
  • Bank statements
  • Payroll accounting.
  • Preparation of payments and liaison with suppliers.
  • Cash-flow monitoring and reporting.
• Supporting the organisational and programme audits and publication of annual statutory accounts.
• Ensuring accurate encoding (cost and general accounting), reconciliation, and maintenance of financial records to support daily finance operations.

Office Management & Administration:

• Maintaining the inventory of office supplies and ensuring the maintenance of all office equipment and ICT technology (staff laptops), and leading any re-ordering processes.
• Responsibility for the day-to-day administration of the office services (post, liaising with landlord ).
• Administration of contracts with suppliers and contractors.

Travel and Expense Claims:

• Support for travel bookings and payments for staff members and partners.
• Review and process travel expense claims.

Human Resources:

• Maintaining onboarding and offboarding documentation and coordinating HR reporting, such as staff records, contracts, timesheets, etc.
• Assisting with the management of HR processes and liaising with insurers, payroll, pension and other service providers, etc, as required.
• Supporting general HR administration, including leave management, updating employee records in our HR system, preparing letters and contract addenda, coordinating probation reviews, and assisting with recruitment processes.

Governance:

• Support to the Executive Director for the organisation of the Board of Directors and Annual General Meetings.
• Maintenance of the governance platform.

Skills, Competencies, Experience & Attributes

Qualifications and Experience:

• Preferably one-to-two years of relevant working experience.
• Knowledge of accounting principles and some experience in bookkeeping.
• Working knowledge of WinBooks or similar accounting software programmes (preferable).
• Interest or previous experience working in non-profit and/or member-based organisations/associations.

Knowledge, Skills and Abilities:

• Fluency in English and French (written and spoken) is mandatory for this role. The main language in HCWH Europe is English.
• Good analytical/numerical skills accompanied by good organisational skills.
• Comfortable using your own initiative and taking ownership of processes.
• A keen eye for detail and a willingness to explore improvements in all areas.
• High levels of integrity and trustworthiness (the post holder will be expected to handle confidential and sensitive information).
• Interpersonal skills and the ability to work both autonomously and as part of the team.
• Familiar with standard Microsoft Office software and Google Docs.
• Interest in sustainability and/or the healthcare sector.
• Good communicator.
• Ability to work under pressure and under tight deadlines.
• Positive outlook and a good team player.

Required Qualifications

• A degree in Business, Accounting, Finance, or a related field.

Compensation & Benefits

• 20 legal holidays per year for the number of days worked the previous year in Belgium.
• Five extra-legal holidays per year, to the number of days worked the previous year at HCWH Europe.
• Christmas break: The office is closed between Christmas and New Year inclusive (paid holiday).
• 13th-month salary bonus paid out in December, applicable after 1.5 years of employment.
• Double holiday pay, paid out in May/June, per year, to the number of days worked in the previous year in Belgium.
• Meal vouchers (Edenred) are provided with a face value of €8 for each day worked, and an employee contribution of €1.09.
• Monthly transport allowance of €49 per month (Brussels-based) €115 (outside Brussels).
• Monthly home working allowance of €120 per month.
• Hospital Insurance (DKV).
• Pension Plan Scheme (NN Group).
• We operate on a four-day work week, wherein every Friday is a paid day off without the need for extra hours
• Importance of work-life balance and striving to accommodate our team members' preferences whenever possible.

Conditions of employment

• All candidates must hold the right to work in Belgium

Working locations

• Brussels, Belgium

How to apply

• To apply for this position, please send an email to [email protected].
  • Please include your last name and the job title in the subject line: Last Name Operations Officer.
  • Attach your CV and a cover letter (Word or PDF format) explaining your motivation for the position.
  • Please let us know where you found the position advertised and when you would be able to start.

Interviews

• Please note that only candidates selected for an interview will be contacted.
• Successful candidates will be contacted by 11th February 2026.
• First interviews will be held remotely (online) in the second half of February 2026.

Policies

We are also working hard to create an inclusive culture that is grounded in our mission to create a more sustainable healthcare sector. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.

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