Membership Engagement Administrator

The Law Society

About the Organisation

Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government, and others, to offering training and advice, we're here to help, protect, and promote solicitors across England and Wales. An exciting opportunity has arisen to recruit for a role at the heart of the Law Society's campaigning and political influencing activity.

The Law Society is the independent professional body for over 200,000 solicitors in England and Wales. A year into the new government, there is a huge opportunity to influence the political debate, driving important issues such as access to justice, the rule of law, and supporting a thriving legal business sector up the agenda and influence on behalf of our members. 

About the role

This is a fantastic opportunity to join the Membership Engagement and Services team to provide administrative support across a range of engagements and initiatives. You will support the organisation and delivery of events for four diversity and inclusion networks, prepare meetings, take notes and actions, and follow up on those, liaise with a range of internal and external stakeholders in relation to preparing communications and content, maintain membership records, prepare reports, conduct desk research and respond to member queries and engage with members at all levels. The role supports the engagement and network managers in the team and works under their supervision. This is an exciting and varied role where your expertise and knowledge will be used to great effect to make a real impact for our members. 

Responsibilities

• Support member meetings and events/roundtables: plan, organise, deliver
• Schedule member meetings
• Meeting minutes and actions: internal and external
• Support engagement coordination
• Manage member inquiries and issues
• Meeting agendas, materials
• Undertake desk research
• Maintain a filing system
• Maintain insights repository
• Development and maintenance of member records and information
• Administer internal finance systems
• Workplan delivery operational matters as assigned

Skills, Competencies & Experience

 Skills and Attributes Essential:

• Excellent administrator with experience in delivering front-line customer services
• Experience in organising and facilitating meetings with stakeholder groups
• Excellent written and verbal communication skills
• Excellent customer service skills
• CRM:365 skills and reporting tools
• MS Office High competency: Word, Excel, PowerPoint
• Conscientious, discreet, enthusiastic, reliable, and personable individual
• Thorough, accurate, and able to work under pressure and to tight deadlines
• Ability and willingness to work to own initiative and as part of a team
• Excellent minute/note-taking skills, an excellent work ethic, ‘can-do’ attitude, and approach to work

Desirable:

• Experience with financial systems
• Experience with Microsoft Teams
• Experience with survey tools

Compensation & Benefits

• 3% flex fund after 3 months, plus comprehensive benefits
• Generous flexible benefits package
• A friendly working environment and the opportunity to develop your career within a professional organisation.

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• Apply Online
• Please note: if you are an internal applicant, the Pay Policy will apply.

Interviews

• Please be aware that shortlisting will take place in early January and that interviews for shortlisted candidates will take place in person on 13th January 2026.

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