Digital and Social Media Officer
Church Mission Society
Hours
35 hours per week
About the Organisation
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years, CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
About the role
The fundraising and communications group at CMS has ambitious goals and targets, and you’ll play a key role in helping successfully deliver on these. You’ll harness the huge potential of social media and other digital platforms to help CMS get the attention of our target audiences, build brand awareness and engagement, raise money and recruit people to our mission programmes. You will have a particular focus on creating, filming and editing video content, producing impactful pieces quickly and effectively.
This role reports to the Digital Engagement Lead, providing vital support in developing and executing engagement strategy and delivering planned digital marketing and social media activity for a variety of campaigns. You’ll work closely with the rest of the Direct and Digital Marketing Team, Communications and PR Team and Key Relationships Team, as well as other stakeholders across the organisation, to produce and post riveting social media and digital content.
Responsibilities
Social Media:
- Curate, administer, create and post compelling content, organic and paid, for all
- CMS social media channels – primarily Facebook, Instagram, X and YouTube - adhering to CMS brand guidelines and taking a data-driven approach.
- Approximately 40% of the role will involve filming and editing video content.
- Contribute to the development of a social media strategy that supports overall digital and direct marketing plans and campaign objectives
- Successfully deliver agreed-upon engagement targets and KPIs, tracking performance and recording and presenting key learning points
- Monitor CMS’s social media inboxes and conversations, responding to enquiries and interacting with the public, referring PR-sensitive items to senior colleagues (line manager, Head of Communications).
- Actively follow wider social media conversations about the mission with a view to contributing to relevant conversations
- Keep current with digital and social media trends and practices, liaising with consultants and freelancers as necessary
- Train colleagues, including people in mission, on how to use social media effectively in their roles
Other Digital Content:
- Construct and distribute marketing emails using CMS’s preferred email client (currently Dotdigital)
- Work with the Digital Engagement Lead to upload, create and edit website content, including the CMS intranet
- Monitor analytics and create useful reports for social media activity to help ensure engagement targets are achieved
- Digital photo cataloguing using our web-based system
- Assist with monitoring digital channels in the event of a crisis management incident
Other:
- Ensure the safety and security, and respect the rights, of all staff, partners and supporters:
- Understand and follow CMS safeguarding policies.
- Understand and follow security procedures for all public materials and content, to keep mission personnel and strategic partners safe. Ensure the confidentiality of supporters and that all data relating to them is maintained and processed in compliance with the General Data Protection Regulation (GDPR) and Privacy and Electronic Communications Regulations (PECR). Hold and maintain a good understanding of the Code of Fundraising Practice and how it pertains to your role.
- Carry out any additional duties commensurate with the role as required by your line manager.
Skills, Competencies, Experience & Attributes
Experience:
- Proven social media organic and paid content production experience and administration for a business charity
- Proven experience in creating impactful and effective video content suitable for social media
- Proven website editing experience using a content management system such as WordPress
- Email marketing via a client such as Dotdigital
Skills and Abilities:
- Photography and video content production
- Able to work accurately, under pressure and to deadlines and targets
- Ability to proofread accurately
- Eye for detail
- Creativity
- Excellent organisational skills and able to multitask
- Efficient administration, including time management and prioritisation
- Friendly, clear and polite telephone and written correspondence demeanour
- Search engine optimisation (SEO)
- Ability to learn comms software/ applications quickly
Knowledge and Understanding:
- Data protection and confidentiality
- Excellent working knowledge of Adobe Premiere, Microsoft
- Office and database programmes, website editors and email clients
- Social media posting and interaction: Facebook,
- Instagram, X and YouTube in an organisational context
Disposition:
- A can-do personality
- Self-motivated
- Imaginative and enthusiastic
- Team player, and also able to work on own initiative
- A proactive approach to work
Other:
- Committed to the aims and values of CMS
- Safeguarding checks
Desirable:
- Experience working for a mission organisation or charity
- Problem-solving skills.
- Innovative Knowledge of the mission and the charity sector
- Growing online communities, numerically and interaction
- Understanding of content management systems
- A passion for mission
Required Qualifications
- Education, training, equivalent demonstrable experience in communications, journalism, fundraising, marketing or media
- Certificate or degree
Compensation & Benefits
- Generous pension contribution: up to 10% employer contribution on annual salary
- CMS offers 36 days of annual leave plus bank holidays)
- Enhanced paid sickness
- Maternity, paternity and adoption leave.
- CMS supports the mental well-being of its employees and offers a generous rewards and wellbeing package, access to a 24/7 employee assistance programme with qualified counsellors regular wellbeing coffee mornings
- Support for menopause for women, up to three volunteer days a year, up to three family emergency leave days a year, retreats and resources for prayer life
Conditions of employment
- Candidates for all UK positions must be eligible to work in the UK, with a valid visa and work permit if required.
Working locations
- Hybrid model, working in the Oxford office and remotely
How to apply
- CMS Application
- Equality and Diversity
- Please send your application form, CV and evidence of your digital and social media work, including video content that you have edited (for example, links to online work or a portfolio of work) to [email protected]
Interviews
- Interviews are planned to be held on Wednesday, 21st January 2026, in CMS House, Oxford.
Policies
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically checking with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.
Notice: Two months’ written notice on either side is required for the termination of the appointment after the probationary period.
The job vacancy information provided here is from third-parties and the AAE can not guarantee the accuracy of the information.