Examinations Coordinator (Clinical)

Royal College of Paediatrics and Child Health

Hours
35 hours per week

Length of contract
24 months

About the Organisation

CPCH has more than 25,000 members and fellows worldwide and plays a leading role in supporting paediatricians through high-quality education, training and professional development. Our digital learning services are an important part of how we provide accessible, flexible and engaging learning opportunities to our members and wider professional community.

Our values, Include, Influence, Innovate and Inspire, are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.

About the role

The Royal College of Paediatrics and Child Health (RCPCH) is seeking an organised, proactive and experienced Examinations Coordinator to support the delivery and development of our overseas MRCPCH Clinical examinations. This is an exciting opportunity to play a key role in coordinating the preparation and delivery of clinical examinations internationally, working with examiners, candidates, colleagues and external stakeholders to ensure examinations are delivered effectively and to a high standard.

Reporting to the Overseas Clinical Examinations Manager, you will work as part of the Overseas Clinical Examinations team, coordinating examiner processes, supporting complex candidate cases and contributing to the ongoing development and quality assurance of our examinations. You will also provide day-to-day guidance and supervision to Examinations Administrators, acting as a point of escalation for more complex queries and operational issues.

You will work closely with colleagues across the College, including the Head of Clinical Examinations, Senior Examiners and the DCH team, contributing to projects and improvements that support the continued development of the MRCPCH and DCH qualifications.

Responsibilities

Key Tasks & Responsibilities:

• Coordinate the operational delivery of overseas MRCPCH Clinical examinations, working closely with colleagues and stakeholders to ensure effective examination delivery.
• Provide day-to-day supervision, guidance and escalation support to the Examinations Administrators, including supporting with more complex queries and operational issues.
• Coordinate examiner lifecycle processes, including recruitment and appointment, retirement, inactivity, membership requirements and refresher training.
• Support the recruitment and onboarding of examiners and Examiner Elects, including coordinating recruitment processes and outcomes, introductions and Overseas Examiner training.
• Coordinate examiner feedback processes, including compiling and sharing feedback with Senior Examiners and managing feedback on examination scenarios.
• Work closely with the Scenario Coordinator and Senior Examiners to support the review, development and quality assurance of examination scenarios.
• Manage complex candidate cases, including reasonable adjustments, refund requests and the review and drafting of outcomes relating to complaints, appeals and reviews of marks.
• Provide support and guidance on examiner expenses and finance queries, escalating more complex matters where required.
• Co-administer the MRCPCH Clinical Examinations Committee along with other Coordinators, supporting the effective organisation and administration of meetings.
• Support ongoing process development and quality assurance across overseas clinical examination delivery, identifying and contributing to improvements where appropriate.
• Ensure appropriate record management and file retention processes are maintained in line with relevant requirements.
• Provide operational and administrative support as required, including marksheet processing, scanning, and exam-related administration.
• Work closely with the Head of Clinical Examinations and DCH Administrator to support the development and implementation of the DCH examination review.

Skills, Competencies, Experience & Attributes

Essential:

• Experience of coordinating complex administrative or operational processes, managing multiple activities and deadlines to a high standard.
• Excellent written and verbal communication skills, with the ability to communicate clearly and professionally with a wide range of internal and external stakeholders.
• Excellent stakeholder management and customer service skills, with the ability to build effective working relationships and manage sensitive or challenging situations appropriately.
• Experience of dealing with complex or sensitive queries, using sound judgement to determine when issues should be resolved directly or escalated.
• Ability to exercise discretion when handling confidential or sensitive information and to communicate difficult messages with diplomacy and tact.
• Excellent organisational and planning skills, with the ability to prioritise a varied workload, manage competing deadlines and respond effectively to changing priorities.
• Ability to work independently with minimal supervision, taking ownership of areas of work and responsibility for achieving agreed outcomes.
• Ability to provide guidance, support and appropriate supervision to colleagues, including acting as a point of escalation for more complex queries.
• Excellent attention to detail and a commitment to accuracy, particularly when working with candidate, examiner and examination data and documentation.
• Ability to interpret and apply policies, procedures and guidance consistently, while using judgement to respond appropriately to more complex or unusual circumstances.
• Experience of contributing to projects and service development, with the ability to identify opportunities for improvement and support the implementation of changes.
• Strong problem-solving skills, with the ability to identify pragmatic solutions and respond constructively to changing circumstances.
• Excellent IT skills, including a strong working knowledge of Microsoft Office, particularly Outlook, Word, Excel and Forms, and the ability to learn and work confidently with specialist systems.
• Ability to collate, review and present information clearly, including identifying themes or issues from feedback and operational information.
• Ability to work collaboratively as part of a team, contributing flexibly to wider operational priorities and providing support to colleagues when required.

Desirable:

• Experience of working within examinations, assessment, education, healthcare or another regulated environment.
• Experience of coordinating the logistics and operational delivery of large-scale, multi-centre events or activities.
• Experience of providing supervision, guidance or support to colleagues.
• Experience of supporting projects, service development or process improvement, including implementing changes to ways of working.

Working locations

• Home-based
• The role is based in London, with occasional travel within and outside London, including overnight stays. Some flexibility may be required to support examination delivery outside normal College hours, including occasional weekend working.

How to apply

• If you are interested in this opportunity, please apply online. You will need to register on the applicant portal and complete the application form, including your CV and supporting statement. 
• The supporting statement should set out how your qualifications, experience and training meet each of the selection criteria. The supporting statement is an essential part of the selection process, and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.
• If you have questions about the role or would like to apply using a different format, please email [email protected]
• We reserve the right to close this vacancy early if sufficient applications are received. If you are interested, please submit your application as soon as possible.

Interviews

• The interviews are on 11th December 2026 (remote)

Policies

The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks. As the College expands its involvement with children and young people, this role may in future be subject to a Disclosure and Barring Service check.

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