A case study on how IWRA engaged with members on an AI deliberation platform to gain input into a new membership structure.
Deliberation is a form of structured, purposeful, and facilitated conversation that is widely used by membership organisations to meaningfully engage with their stakeholders. Think about every time we manage a board, a council, or special interest group meeting with the goal of effective decision-making and arrival at consensus. With the size, scope and geographical restrictions imposed on modern membership bodies engaging members in deliberations is close to impossible due to the high costs of physically bringing people together in the same place and at the same time, as well as contracting experienced facilitators. Moreover, available online systems are not built for deliberations. At best they are providing platforms for open conversations and, as such, they suffer from low engagement and high polarization.
The advent of AI Large Language Models – such as ChatGPT or Claude - that can contextualise human language is rapidly changing the landscape by enabling low cost, highly-effective support for online deliberations. It has now become possible for membership bodies to embrace and utilise this breakthrough technology with significant advantages in delivering more transparency, trust, and loyalty among members at significantly lower cost.
This seminar will look at a pilot deliberation performed by the International Water Resources Association (IWRA) using Voxiberate, an AI platform for community deliberations, that engaged members on their preferred way of structuring membership plans, inlcuding:
12:00 - Introduction
12:05 - Presentation
12:35 - Questions & Answers
12:55 - Close
Associate Director, Ashridge Associates
As an inspirational speaker and facilitator, Theodore holds 3 University degrees including an Executive Masters in Business Administration (MBA) and a visiting lectureship at the Bayes Business School, London. He leads on Entrepreneurialism, Social Enterprise, NGO Development, and Voluntary Sector Management. He is a specialist facilitator, executive mentor and founding member of the Bayes China Symposium.
As a Senior Executive with Ashridge Associates, Theodore specialises in the sector of Associations, Federations, Membership and Trade Bodies.
As a matured Leader he has worked as consultant to boards, presidents and CEO’s engaged at an International level and cooperating directly with government ministers and senior officials. He has been appointed in CEO roles and grown enterprises to financial stability and international standing.
Theodore has been honoured with the roles of advisor to the European Union for the European Social Fund (ESF), UK ambassador to Japan for the National Council of Voluntary Organisations (NCVO), UK ambassador to Europe for Euclid - the pan European NGO leaders network, specialist advisor to the Mexican Government Secretariat of Tourism, chair of events at the Institute of Associations Management (IofAM), trustee for the Association of Chief Executives of Voluntary Organisations, (ACEVO), and chair of the Aspiring Leaders Forum for the Association of Association Executives (AAE)
Theodore has received awards throughout his career, including three academic scholarships, the Pewter’s Award for Contribution to the UK Industry and The John Boston Award for Academic Achievement. In 2013, he was awarded “Social Entrepreneur of the Year” by the Charity Staff Foundation and in 2014 was shortlisted for the Chief Executive of the Year Award by the Associations Network.
CEO, Voxiberate
George Zarkadakis is the author of “In Our Own Image: will Artificial Intelligence Save Us or Destroy Us?” (Penguin 2015) and of "Cyber Republic: reinventing democracy in the age of intelligent machines" (MIT Press 2020). He has over 25 years’ experience in management consulting, media, marketing, and communications; as well as in digital strategy and innovation as a founder, advisor, and investor in technology startups.
He has held positions at Accenture, Silicon Graphics, the European Bioinformatics Institute, and Willis Towers Watson where he led the Future of Work practice in Great Britain and was a Senior Fellow at the Atlantic Council. George has been awarded an honorary knighthood for his international work on the public understanding of science by France. He is a Fellow of the Royal Society of Arts and a global thought leader on the impact of Artificial Intelligence on society, business, and politics and he is the founder and CEO of Voxiberate, an online platform for community deliberations.