IT professionals in Europe face significant stress and burnout
New research from ISACA, a leading global professional association dedicated to fostering digital trust, reveals significant concerns regarding the wellbeing of IT professionals across Europe. The study indicates that an alarming 73% of these workers have reported experiencing work-related stress or burnout, a trend that poses challenges to both the individuals involved and the organisations for which they work.
The findings highlight the various sources of this substantial stress. A heavy workload emerges as the primary issue, cited by 61% of respondents, while tight deadlines and a lack of resources are reported by 44% and 43% respectively. Furthermore, nearly half (47%) of those surveyed indicated that difficult or unsupportive management detrimentally impacts their workplace wellbeing. The external pressures of a pervasive skills gap in the IT sector further compound these issues, leading to increased demands on existing staff who are expected to shoulder additional responsibilities.
Despite these challenges, a significant number of European IT professionals express a passion for their roles. According to the research, 45% pursued careers in IT due to their enjoyment of problem-solving and creativity, and 47% continue in their current positions because of the interest and engagement they find in their work. Additionally, over two thirds (68%) of respondents have experienced salary increases or promotions in the last two years, indicating potential for career development within the sector.
However, the research also points out the difficulties faced by those entering the IT field. About 30% of IT professionals reported that the specialised skills required for various IT roles pose a significant barrier to entry, ranking it as the third highest challenge in Europe. Chris Dimitriadis, chief global strategy officer at ISACA, emphasised the importance of supporting skilled employees. Speaking to DIGIT, he noted, “With skilled employees in such high demand, it is in companies’ best interests and simply the right thing to do to make sure the tech workforce feels supported, motivated, and invested in.”
The study also indicates that younger IT professionals are changing jobs at a heightened rate, suggesting an urgent need for organisations to implement effective retention strategies. Dimitriadis pointed out, “Younger IT professionals are switching jobs at a much higher rate, highlighting the need for better retention strategies, including clear career growth pathways and a focus on work-life balance.” The retention of experienced professionals is equally important, and Dimitriadis stressed that you need to provide them with adequate support to ensure they remain engaged and can make valuable contributions.
Another significant finding highlights the absence of mentorship within the sector. A quarter of the IT professionals surveyed (24%) expressed frustration over a lack of guidance when entering the field. Strikingly, only 15% reported having a mentor, despite more than three quarters (76%) recognising the importance of good mentors or role models in their professional development.
While the research underscores persistent challenges, it also acknowledges progress made within the sector. Notably, 90% of European IT professionals have undertaken certifications to enhance their careers, with 74% stating that their employer funds or supports these educational pursuits.
Sarah Orton, UK and Europe lead for ISACA’s SheLeadsTech initiative, reiterated the pressing need for improvement, stating, “It’s clear that those working in the IT sector enjoy their roles but are being stretched to their limits by the persistent skills gap, underfunding, and a rapidly evolving and demanding sector.” Orton suggested practical solutions such as mentorship programmes and accessible entry-level roles, which could alleviate pressure points while enhancing employee satisfaction and fulfilment.
In summary, the findings of the research highlight a complex landscape for European IT professionals, characterised by both enthusiasm for the field and significant stressors that impact their wellbeing. As organisations navigate this delicate balance, opportunities for mentorship and professional development will be essential in fostering a more resilient workforce.