Office Assistant (Dutch or French-Speaking)

European Travel Commission

Hours
20 hours per week

Length of contract
12 month

About the Organisation

Established in 1948, the European Travel Commission (ETC) is a non-profit organisation with its headquarters in Brussels. Its role, on behalf of its more than 50 members, both National Tourism Organisations and private companies, is to promote tourism to Europe from long-haul markets, produce market intelligence, and facilitate the sharing of best tourism practices.

The organisation also engages in advocacy actions to promote the importance of tourism as an engine for the European economy and to create benefits and remove disadvantages for the travel industry in Europe. ETC cooperates with the European Commission (EC) in promoting Europe as a leading tourism destination, implementing projects in the form of ad-hoc and other grants.

About the role

European Travel Commission is recruiting a part-time Office Assistant. This is an exciting opportunity for a highly motivated professional to contribute to the fast-paced operations of an international organisation working on tourism-related projects. The role supports a dynamic team dedicated to building a better tourism industry by ensuring the smooth running of day-to-day activities and internal operations. The Office Assistant works within the ETC Executive Unit, in the Administration Department, and reports to the department’s Head and the Executive Director

Responsibilities

Daily Office Management:

• Oversee the procurement and maintenance of office supplies and equipment (laptops, phones, printers), as well as office amenities such as coffee and fruit, to support a productive and welcoming workplace
• Serve as the primary point of contact for the external IT consultant, coordinating support and ensuring effective communication
• Liaise with the building manager

Administrative Support:

• Screen and prioritise incoming emails, calls, and correspondence
• Making business travel arrangements for the team (all departments)
• Booking meeting rooms and greeting visitors
• Administrative and technical support (formatting reports, drafting letters and certificates, etc.)
• Updating of ETC’s corporate website (sections managed by the department)
• Provide support with the implementation of projects of the department
• Assist in preparing minutes from ETC meetings
• Support in organising educational training, meetings, and events for the ETC staff

CEO Assistant:

• Manage and maintain the Executive Director’s schedule and appointments
• Coordinate and schedule meetings, conferences, and travel arrangements for the Executive Director
• Maintain up-to-date documentation and records related to the Executive Director (ID, CV, Headshot, Biography)

Routine Finance and Administrative Tasks:

• Preparing contracts for signature
• Preparing credit card statements for review
• Provide support in archiving and filing finance and admin-related documents
• Provide support to the Head of the department with financial matters, such as financial reports and declarations

Skills, Competencies & Experience

Profile and skills:

• Minimum five years’ experience in an administrative position (full-time position)
• Familiarity with Belgian corporate/association legislation is an advantage
• Excellent knowledge of English; good command of French and Dutch (minimum B1 in the Common European Framework of Reference for Languages)
• Excellent computer skills (Excel, Word, Outlook)
• Good communication skills, both verbal and written
• Strong organisational skills, particularly in time optimisation and prioritisation
• Proactive and self-motivated
• Attention to detail without losing sight of the overall picture
• Ability to manage multiple tasks and respect deadlines
• Committed, participative team player
• Ability to handle confidential information with integrity and discretion

Required Qualifications

• Recognised degree in a relevant field (Business administration, tourism management, or similar)

Compensation & Benefits

• Attractive Benefits Package
• Other Benefits

Working locations

• Home-Based
• Participating in ETC meetings in Brussels is required

How to apply

• Please send us your Cover Letter and CV (both in English) by 22nd June 2025, at 23:59 CET, mentioning "Office Assistant" in the subject line to: Ms Sophia Westerlund, [email protected]. 
• Candidates must be able to certify with official documents (if requested) any information provided in their CV and Cover Letter.

Interviews

• Only selected applicants will be invited for an online interview.

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