Marketing Officer

Motor Neurone Disease Association

Hours
37 hours per week

About the Organisation

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families, and their carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so that the needs of people with MND, as well as everyone who cares for them, are recognised and addressed by the wider society.

About the role

This role is part of an exciting period of growth for the Community Fundraising team, with income increasing by over 200% over the past four years and supporter numbers rising by 165%. With a brand review and CRM migration also underway, this is an exciting time to join the MND Association! We have an exciting opportunity for a Marketing Officer to join our growing Community Fundraising Team. You will bring a broad set of skills, including experience with promotional content, relationship management, and events.

Responsibilities

• Support the delivery of community fundraising marketing activity, meeting recruitment and income targets
• Create and implement operational plans for the team, including marketing and content
• Manage marketing campaigns through a mix of media from concept to delivery
• Work with digital and product teams to ensure marketing content is delivered efficiently and clearly
• Develop and manage supporter journeys across different media to ensure a consistent and engaging experience
• Keep community fundraising web pages up to date and user-friendly
• Promote and attend a variety of exciting fundraising events - including evenings and weekends
• Manage third-party relationships, including event suppliers, to support fundraising acquisition and recruitment activity
• Support budget planning and monitoring by reporting on performance and outcomes
• Maintain database records, ensuring all relevant information about donors is promptly and accurately recorded

Skills, Competencies, & Experience

Essential Criteria:

• Experience in fundraising or sales/account management background.
• Experience of working to targets.
• Experience in devising, implementing, and monitoring systems and procedures.
• Experience in creating visually engaging assets to motivate our supporters.
• Excellent interpersonal and communication skills, on the telephone, face to face, and in writing.
• Awareness and respect of diverse backgrounds and perspectives, ensuring inclusivity in fundraisers.
• Excellent time management skills with the ability to prioritise own workload and work with competing priorities and tight deadlines.
• Ability to research, analyse, and collate data.

Compensation & Benefits

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to the Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.

Conditions of employment

• You need to have the right to work in the UK

Working locations

• Hybrid model, working in the Northampton office and remotely

How to apply

• To support an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. If you would like to apply via video or audio file, please send your recorded application to [email protected]

Policies

• We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND: employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

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