Governance Coordinator

Social Care Institute for Excellence

Hours
17.5 hours per week

About the Organisation

Social Care Institute for Excellence (SCIE) is a UK-based independent charity and improvement agency dedicated to enhancing the quality of care and support services for adults, children, and families. Established in 2001, SCIE has evolved from a primarily government-funded body into a dynamic organization that combines public funding with commercial activities such as consultancy, training, and research. 

SCIE's mission is to improve the lives of people who use care services by sharing knowledge about what works in practice. It achieves this through co-production, involving people with lived experience, and by collaborating with care providers, commissioners, policymakers, and researchers. SCIE operates across various sectors, including health and social care, and focuses on areas such as safeguarding, mental capacity, integration of services, and person-centered care

About the role

The Governance Coordinator role will provide proactive, high-level administrative support to the CEO, ensuring sufficient management of their schedule, correspondence, and multiple priorities by using their organisational skills and discretion. The role holder will support the CEO in the administration of governance/secretariat priorities within SCIE, working closely with the Governance Manager to achieve this, providing secretarial support to the SCIE Chair and Board of Trustees, and the Senior Leadership Team where necessary. 

Responsibilities

Main Duties:

• Act as the CEO’s primary point of contact, managing communications with both internal and external stakeholders, ensuring timely follow-ups on actions and priorities.
• Manage the CEO’s calendar of internal and external meetings, appointments, and events, resolve diary issues, and make travel and accommodation arrangements for the CEO, as required.
• Liaise with appropriate stakeholders to ensure the CEO is briefed in advance of external meetings or events.
• Process expense claims, invoices, and other financial documentation on behalf of the CEO, working closely with the Finance Team.
• Provide administrative support to the CEO, including handling correspondence and preparing reports and papers.
• Manage confidential and sensitive information with professionalism and discretion.
• Work with the Governance Manager and SLT to coordinate and maintain the SCIE
• Corporate Activity Planner.
• Liaise with Board members, SLT, and other colleagues on behalf of the CEO, as required.
• Work with the SLT to organise venues and catering for internal meetings and events, including liaison with providers, handling of quotes, invoices, and payments in line with SCIE policies.
• Provide general administrative support, as required.

General Responsibilities:

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.
• Challenge yourself at work, model the charity’s values, and abide by our policies and practices.
• Clear commitment to working with people with lived experience in a sensitive and non-judgmental way to facilitate positive working relationships.
• Work flexibly and positively contributing to good teamwork and the delivery of the SCIE’s objectives through matrix working.
• Other tasks as may be required, commensurate with the level of the post

Skills, Competencies & Experience

Experience & Knowledge:

• Ideally, working towards the CGI Certificate in Charity Law and Governance
• Proven experience in governance, committee servicing, and executive support

Aptitude, Abilities & Skills:

• Excellent organisational and time-management skills, with the ability to multitask effectively
• Ability to take clear, concise, and succinct meeting minutes and actions, tracking actions to ensure deadlines are not missed
• Strong IT skills, particularly Microsoft Office package,s and a good understanding of spreadsheets
• Excellent verbal and written communication skills, with the ability to deal confidently with a range of people at all levels
• Ability to remain focused and effective when faced with competing demands in a busy environment
• Ability to build and maintain good working relationships with colleagues across the organisation in a remote working environment
• Ability to prioritise and manage own workload to meet deadlines
• Ability to work calmly and under pressure
• Strong problem-solving skills and a proactive approach to overcoming challenges

Personal Characteristics:

• Professionalism, discretion, and attention to detail
• Team player who is comfortable being self-directed as well as delivering remote support to colleagues as part of a wider team

Desirable Criteria:

• Knowledge and understanding of the Charity sector
• Experience of using board pack software
• Operational knowledge of CRMs, such as Salesforce 

Compensation & Benefits

• Competitive salary
• Homeworking allowance
• Employer pension contribution 
• Attractive holiday package 

Conditions of employment

• You must have the right to work within the UK

Working locations

• Home Based
• Monthly meetings in London

How to apply

• Application form
• Diversity Survey
• To apply, please complete the application form and send an email to [email protected] with a CV maximum of 2 pages and a cover letter by 22nd June 2025 at midnight

Interviews

• Interviews Thursday 3rd July 2025

Policies

We are committed to building a society that enables people who draw on social care to live fulfilling lives. We value diversity in our workforce and are committed to equal opportunities

Return to listing