Investigating the technological and cultural disruptors that are influencing how events are designed and delivered
Invasion of the chatbot. By 2020 Gartner say 25% of customer services operations will be virtual. How does this translate to events.
Speaker
Lorraine Reese
Associate Director - Events and Marketing,
Biochemical Society
Lorraine began her career at a corporate events agency but has spent over 25 years working for a range of prestigious associations and learned societies. As Associate Director of Events and Marketing at the Biochemical Society, Lorraine has strategic oversight of the Society's programme of events, Awards and grants schemes, and marketing and communications activities, as well as managing specific projects across the Group.
