Marketing and Communications Officer

British Society for Rheumatology

Hours
31.5 hours per week

About the Organisation

British Society for Rheumatology is a membership organisation that brings together expertise from across the rheumatology profession. We harness a wide variety of experience and skills to ensure we are supporting our members to the very best of our combined ability. Involving patients and carers at every step, we aim to ensure that physicians and clinicians are equipped to provide high-quality care.

About the role

Help shape the voice of rheumatology and make a difference to people living with rheumatic conditions. We’re looking for a creative and proactive marketing and communications professional to join BSR.  The post-holder will support the planning and implementation of marketing and digital campaigns for a wide range of BSR projects, connecting us with our community.

Managed by the Marketing and Communications Manager, the role is responsible for planning and building powerful marketing emails and newsletters in Dotdigital, creating digital assets, running social media content, running paid campaigns, and providing performance reports and insights.

The role also includes updating website content, advising on SEO and user experience, and using analytics to support data-driven decision-making. Whether it’s promoting an event, launching a research initiative, or raising awareness of vital issues, your work will help us reach and inspire the right audiences.

Responsibilities

Main Responsibilities:

• Plan and deliver imaginative marketing campaigns and social media activity to support excellence in rheumatology and support better care for people with rheumatic conditions.
• Manage content requests and workflows; create and publish meaningful copy and visuals across digital channels.
• Build and schedule email campaigns and newsletters, using audience segmentation, automation, and testing to improve engagement.
• Maintain and update website content, ensuring a strong user experience and search engine visibility (SEO).
• Turn data into direction: Monitor and report on campaign and social media performance using analytics tools; provide insights to inform strategy.
• Design coordinates the creation of marketing assets, ensuring alignment with brand guidelines.
• Support lead generation initiatives and contribute to cross-functional projects with marketing expertise.
• Write and edit content with purpose, across formats including blogs, newsletters, and reports.
• Stay informed on competitor activity and sector trends to inform campaign planning and innovation.
• Collaborate with colleagues to support the organisation’s wider communications and engagement objectives

General:

• Flexibility, a proactive approach to work, and a willingness to take on occasional duties deemed reasonable for the role and circumstances.
• Occasional travel and ability to work out of normal office hours when necessary are expected, including attendance and overnight stays at BSR conferences and events.

Skills, Competencies & Experience

• Scheduling and writing content, including briefs for agencies
• Creating assets for digital channels using design programmes such as Adobe Creative Cloud
• Planning and building newsletters and email marketing automations
• Supporting SEO through keyword research, content optimisation, and link strategies
• Using analytics tools (e.g., Google Analytics, social media insights) to evaluate campaign performance
• Supporting paid social media campaigns or advertising activity
• Working with a CRM system to segment audiences or support campaign planning
• Competency with website CMS management and understanding of UX/UI best practices
• Lead generation techniques and programmes are desirable
• Strong ability to work with multiple deadlines and adapt to changes

Compensation & Benefits

• 30 days Annual Leave & Bank Holiday
• Incentive Scheme, Income Protection Scheme 
• Pensions Scheme employer Pension Contribution 9%
• Life Assurance interest-free Season Ticket Loans 
• Ride-to-work Scheme interest-free loan scheme 
• Generous Enhancements
• Parental and family leave
• Paternity Leave: 6 weeks at full pay. 
• Free Period Products
• Free flu Vaccinations 
• Mental Health First Aiders 
• BUPA Healthcare Scheme 
• Enhanced sick pay offer is: 
  • Up to two years’ service: 4 weeks full pay and 4 weeks half pay 
  • After two years’ service: 12 weeks full pay and 12 weeks half pay

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• Please submit your application, and add your cover letter to the Personal Summary section.

Policies

BSR is committed to encouraging inclusion, equality, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability, which you can find out more about here. We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.

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