Events and Governance Administrator

Royal College of Radiologists

Hours
35 hours per week

Length of contract
12 month

About the Organisation

Royal College of Radiologists (RCR) is the leading professional membership body for clinical radiologists and clinical oncologists, and a registered charity that educates and supports doctors throughout their careers. With over 14,000 members in the UK and internationally, together we’re contributing to advancing each new generation of doctors and helping improve patients’ lives.

We require a broad range of skills and experience to deliver our strategic goal of increasing the clinical radiology and clinical oncology workforce, which will ultimately lead to improving imaging and cancer care services for all. If our strategy and values inspire you, and you are passionate about helping us meet our ambitious goals in an environment that celebrates differences, values diversity, and recognizes that everyone here plays a role in the success of the College, then we encourage you to consider a career at the RCR.

About the role

The Events and Governance Administrator will collaborate with the Events and Global Partnerships Administrator and across the RCR Learning Team to provide efficient and responsive administrative support to our members, Fellows, and delegates and to deliver a selection of webinars for resident doctors. Working closely with our Contributor Officer who support our doctors who volunteer in various ways, and ensuring good governance is adhered to the role holder will be required to support with recruitment, induction and onboarding of incoming subject matter experts as well as ensuring overall engagement and recognition continues throughout the tenure of 200+ doctors who volunteer their time.

As part of the role, and amongst other events, the post holder will deliver a series of weekly webinars to support radiology training running between September 2025 – June 2026, this project will require the post holder to work in collaboration with our Events and Global Partnerships Administrator, Special Interest Groups (SIGs) and the wider RCR Learning Team

Responsibilities

Team Administration and Event Support:

• Support colleagues across the team with key aspects of in-person and online events to ensure excellent customer service is provided to all delegates, speakers, and industry sponsors. This will increase in the run-up to and immediately following large-scale events such as conferences
• Support essential administration across team activities, including proofreading, updating information on the website, taking meeting notes with clear action points, booking meeting rooms, and managing inboxes where cover or extra support is required.
• Manage and respond to queries about the overall RCR Learning programme (events, courses, and e-learning resources) from stakeholders via telephone and email, triaging and redirecting to relevant colleagues, escalating complex queries or complaints promptly, and meeting Service Level Agreements.
• On occasion, provide onsite and/or online support to colleagues leading events, including liaising with venue staff and greeting industry sponsors (in person), responding to questions from delegates via the chat function, and sharing slides (online).
• Collate and share feedback and information gained from team interactions with SMEs with the RCR’s Contributor Officer, who is responsible for evolving and coordinating our overall approach to volunteer attraction, management, and recognition.

Delivery of the National Subspecialty Webinar Series:

• Provide smooth and effective stakeholder management, working closely with SME to confirm the programme for each webinar series, ensuring coherence across the series for that specialty, clear learning outcomes, and event materials (e.g. speaker presentations) that meet the needs of our members and Fellows.
• Provide content and copy to promote the series to meet delegate targets, through setting clear expectations for SMEs and with support from the Marketing Manager.
• Work closely with the Events & Global Partnerships Administrator to ensure consistency of experience for SMEs and delegates across the four series, making best advantage of shared resources and processes.
• Facilitate each webinar in the two designated series, ensuring they run smoothly for faculty and delegates. This may include facilitation of Q&A on the chosen event platform.
• Manage the administration of post-event feedback surveys and attendance CPD certification for SMEs and collect and collate data, which enables assessment of the success of each series, working with colleagues to produce an evaluation report with actionable recommendations.
• With support from the Events and Operations Manager and Officers, scope new partnerships with additional Special Interest Groups for delivery in academic year 2026 – 27 and beyond.

Subject Matter Expert Recruitment, Induction and Training:

• Co-ordinate with the Learning Development Manager and Events and Operations Manager on materials for recruitment campaigns, such as terms of reference, job descriptions, scoring criteria, making use of centralised templates to ensure a consistent approach.
• Actively promote vacancies to UK and global audiences, including drafting text and liaising with our Contributor Officer and Marketing Manager to ensure promotional recruitment materials are relevant and engaging.
• Be the main point of contact for applicants, ensuring they receive useful, welcoming, and timely information; set up informational conversations with colleagues in advance, where requested.
• Coordinate recruitment panels, including diary planning and room booking, where relevant.
• Manage the receipt of applications and the dissemination of anonymised applications and scoring criteria to relevant panels, and communicate the outcome of applications to candidates, including feedback where relevant.
• Coordinate SME-specific training and inductions with team colleagues on a group or individual basis, including that provided at annual faculty days, or as we introduce new systems and tools within the RCR Learning portfolio.
• Maintain accurate records of SME terms of office, training, mentorship, and progression.
• Continuously review SME recruitment, induction, and training processes, making recommendations and implementing improvements in line with best practice, ensuring processes support the achievement of the wider aims of the team and align with practices and guidance provided centrally from the Contributor Officer.
• Work closely with the central Contributor Officer to share the challenges and opportunities you are faced with to ensure resolutions are applied consistently across the College

Subject Matter Expert Engagement and Recognition:

• Support SMEs with travel and accommodation bookings where necessary, in collaboration with the RCR’s appointed travel agent and the RCR’s Facilities function.
• Provide administrative support to ensure the smooth running of annual faculty days and other occasional recognition events both on and off-site, including deposit payments, agreeing on menus, and facilitating dietary requirements.
• Proactively seek out relevant information that could be shared with SMEs to improve their understanding of the RCR’s strategic direction and ways of working, identifying the appropriate mechanism for its dissemination.
• Actively seek feedback from SMEs on what is important to them, sharing these insights with the wider Learning team, Contributor Officer, and organisation as appropriate.
• Evaluate and grow our SME appreciation work, implementing activity that encompasses small gestures and input into more significant activities within the wider RCR, ensuring consistency in approach.
• Provide SMEs with documentation regarding their involvement with RCR Learning, e.g., Continuing Professional Development and professional leave letters.
• Support centralised engagement, recognition, and thank you processes by working with the Contributor Officer to provide relevant information about the work of Contributors involved with RCR Learning.

General:

• Maintain and manage records in accordance with the RCR’s data protection policy and guidance.
• Undertake such other duties appropriate to the level of the postholder’s qualifications and experience as may be required by the RCR from time to time.

Internal Working Relationships

• RCR Learning Team
• Learning Faculty Leadership Group chairs
• RCR Learning Faculty members
• Contributor Officer
• Elected Officers
• The wider Education and Professional Practice Directorate
• Areas of the RCR include Marketing and Digital, Information Services (IS), Governance, Membership, Finance, and Facilities.

External Working Relationships:

• Points of contact at the radiology Special Interest Groups
• Delegates for the National Subspecialty Webinar Series, other Fellows, and members of the RCR
• Suppliers, for example, travel agents, event venues, and restaurants.

Skills, Competencies & Experience

Knowledge, Qualifications & Experience

• Experienced in providing administrative support and managing administrative processes, systems, and procedures
• Experience delivering online events using Microsoft packages and Zoom
• Experience in committee procedures and processes, including preparing agendas and recording accurate actions
• Experience using and maintaining a database or equivalent to store and retrieve information, so that information is kept up to date and available
• Experience in volunteer attraction and management
• Experienced in financial administration, including the compilation of financial spreadsheets and monitoring budgets

Skills and Abilities:

• Accurate use and understanding of English.
• Effective problem solver, with the ability to exercise sound initiative and judgement, and think through issues to offer practical solutions
• Highly organised, able to multi-task and work under pressure whilst maintaining a high level of accuracy and attention to detail
• Excellent interpersonal skills with the ability to build and maintain relationships with internal and external stakeholders, including senior clinical consultants
• Ability to work collaboratively with colleagues to coordinate activities and deliver tasks
• Ability to work on one’s initiative with limited supervision and take independent decisions within the area of competence

Compensation & Benefits

• Generous Annual Leave Allowance
• Excellent Pension Scheme
• Interest-Free Season Ticket loan 
• Cycle to Work Scheme

Conditions of employment

• You must have the right to work in the UK 

Working locations

• Hybrid model, working in the London office and remotely

How to apply

• Complete the diversity monitoring form and send a CV and covering letter to [email protected] by the stated closing date, explaining concisely how you match the requirements of the role.
• If you consider yourself to have a disability and require a hard copy pack or a different format, for example, large print, please contact the HR team at [email protected]
   

Interviews

• Shortlist interviews are scheduled for 10th July 2025, and selection interviews are scheduled for 17th July 2025.

Policies

Diversity means better ideas, better solutions, and more innovation. That’s why one of our key priorities is ensuring our workforce reflects our communities. We’re committed to creating an inclusive workforce and working environment for us all to enjoy, where everyone can bring their whole self to work to create change and reach new heights of creativity.

Return to listing