Events and Education Coordinator
Royal College of Physicians
Hours
35 hours per week
Salary
£25,958 - £27,595 per year
About the Organisation
Royal College of Physicians is seeking a highly organised and detailed membership professional to join our team as senior membership administrator, based in our Liverpool office. This role is pivotal in supporting our community of 40,000 members, providing excellent customer service to support growth and retention, as well as managing key membership processes. You will work in a busy, friendly team committed to high standards and will support the membership administration manager in developing team performance and process improvement.
About the role
We are looking for an enthusiastic and organised Education and Events Coordinator to join our team. This is a dynamic and varied role within our Education Directorate, where you’ll be providing both on-the-day and behind-the-scenes administrative support for a wide range of educational events, programmes, and services. You will be supporting activities such as workshops, online courses, accreditations, and collaborative master’s programmes with university partners.
Responsibilities
- Administrative Support: Provide high-quality administrative support for the portfolio of educational events, products, and services.
- Customer Service: Offer exceptional customer service to our learners, clients, and faculty members.
- Event Coordination: Assist in coordinating the logistics of teaching days, including venue bookings, catering, travel arrangements, and delegate registration.
- On-the-Day Support: Provide operational support at events, ensuring smooth delivery and assisting with participant and VIP speaker needs.
- Communication: Be a point of contact for enquiries via email and phone, providing accurate responses and excellent service.
- Collaboration: Work closely with various teams across the RCP to support event management, marketing, quality assurance, and more.
- CRM Management: Accurately update delegate information and maintain records in line with GDPR guidelines.
- Learning and Development: Opportunity to expand your skills and take on new responsibilities as you grow in the role.
Skills, Competencies & Experience
Essential:
- Experience in event coordination or a similar administrative role.
- Excellent communication and writing skills.
- Strong interpersonal skills and ability to work effectively as part of a team.
Desirable:
- Experience in education, membership, or healthcare sectors.
- A professional marketing or project management qualification.
- Familiarity with marketing to both UK and international audiences.
- Analytical and project management skills.
- Positive staff engagement and professional development outcomes.
- Meeting objectives and contributing to the RCP’s values.
Required Qualifications
- Educated to degree level or equivalent work-based learning experience.
Compensation & Benefits
- Generous holiday entitlement and enhanced sick pay rates (upon completion of a probationary period)
- Work–life balance
- Generous employer contribution
- Employee contribution options
- Long-term security for daily savings schemes,
- Employees a variety of initiatives to save
- Physical and mental well-being of our staff.
- Discounted healthcare services to get the help they need.
- Employees have access to hundreds of brands and discount offers on shopping, travel, and gym memberships
Working locations
- Hybrid model, working in the London office and remotely
- Occasional Travel: Some regional travel may be required to support activities.
How to apply
- Apply now
- Please submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted.
- For an informal discussion about this role, candidates are welcome to contact our recruitment team on: [email protected], Telephone: 020 3075 1649
Interviews
- Interviewing date: w/c 06th October 2025
Policies
RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. The RCP is all about our people our members, staff, volunteers, and leaders. We educate, influence, and collaborate to improve health and healthcare for everyone, and know we can only do this by being inclusive, encouraging, and celebrating diverse perspectives. Welcoming people who represent the 21st-century medical workforce and the diverse population of patients we serve into our community is a priority for us.
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