Digital Transformation Manager

Association for Admissions, Marketing & Communications in Independent Schools

Hours
22.5 hours per week

Length of contract
12 month

Salary
£49999 - £50000 per year

About the Organisation

AMCIS, the association for Admissions, Marketing, and Communications in Independent Schools, is dedicated to helping schools thrive by advancing professional expertise in admissions, marketing, and communications in a friendly, supportive membership community. We’ve been serving the independent schools sector for over 25 years and have a growing number of over 600 member schools across the UK and abroad, encompassing a vibrant community of professionals who are committed to excellence in their respective fields.

We value collaboration and innovation and offer a welcoming platform for members to share best practices, enhance their skills, and stay abreast of the latest trends in admissions, marketing, and communications. Through a variety of events, training, workshops, professional diplomas, and conferences, we offer invaluable opportunities for continuous learning and professional growth.

AMCIS prides itself on its inclusive and supportive environment, where every member is encouraged to contribute to the collective success of the association. As we look to the future,  we remain committed to driving forward the field of admissions, marketing, and communications, ensuring that our members are well-positioned to navigate the evolving landscape of independent education.

About the role

AMCIS seeks a Digital Transformation Manager capable of guiding us through the implementation of our new chosen digital CRM/CMS technology and integrating it into all areas of the business. The successful candidate will be hands-on with strategic leadership insight who can maximise the potential of our new systems for the benefit of the AMCIS team, our member community, and our wider audience. The successful candidate will work as part of a small, dedicated team and report to our new-in-post CEO, who is excited to be leading AMCIS into its next stage of sustainable growth.

Responsibilities

Project Management & Execution:

• Lead and oversee the planning, execution, and assessment of our digital transformation project from the current stage through to iteration, maximising its potential throughout.
• Review and redefine, if necessary, the project scope, deliverables, timelines, budgets, and resource requirements, ensuring the project is delivered on time and within budget.
• Fully understand the system capabilities in order to form a plan for future iterations.
• Monitor project performance, track key performance indicators (KPIs), and provide regular reports to the CEO.

Change Management:

• Ensure successful adoption of new digital technologies, processes, and systems across the organisation, and an efficient customer experience for our members.
• Address concerns, mitigate resistance, and inspire the AMCIS team to own and embrace new ways of working with our systems.
• Foster a culture of digital literacy and continuous learning by facilitating training programs and workshops alongside our consultants.

Stakeholder Engagement & Communication:

• Build and maintain strong relationships with key stakeholders at all levels, including the AMCIS team, AMCIS Board, and external partners.
• Take responsibility for a holistic view of the customer experience, recognising touch points and milestones where our systems can engage members, capture data, and inform our thinking.
• Communicate complex technical concepts and project outcomes clearly and concisely to diverse audiences.
• Secure buy-in and collaboration from stakeholders to ensure successful implementation.

Process Optimisation & Innovation:

• Working with the AMCIS team, create efficiencies in existing business processes through the application of technology and automation.
• Drive innovation by exploring and recommending new tools, platforms, and methodologies to improve efficiency and productivity.
• Use data to inform decision-making, optimise digital initiatives, and drive continuous improvement.

Risk Management & Compliance:

• Identify and mitigate potential risks and obstacles associated with digital initiatives.
• Ensure compliance with data privacy, security regulations, and industry best practices.

Skills, Competencies & Experience

Experience & Qualifications:

• Proven experience (5+ years) in a similar digital transformation, IT management, or consulting role, with a strong track record of successfully leading complex digital projects.
• Deep understanding of digital technologies such as cloud computing, AI, machine learning, IoT, data analytics and reporting, and automation.
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Excellent project management skills, including experience with various methodologies, and the ability to engage a team effectively.
• Exceptional communication, presentation, and interpersonal skills, with the ability to embrace concerns at all levels and ‘take them with you’ as the project progresses.
• Proven experience in change management and organisational development.
• Ability to think strategically, foresee future trends, and identify opportunities for competitive advantage.
• Member-centric approach with a focus on enhancing user experience.

Desirable Skills:

• Experience working in the membership sector.
• Use of the Ready Membership platform as a CRM.
• Experience with B2B2C projects, including customer experience improvement.

Compensation & Benefits

• 28 days holiday, plus Bank Holidays
• Company pension contributions up to 5%

Working locations

• Hybrid model, working in the Malton office and remotely

How to apply

• Please submit your CV and a cover letter (as one document). Your cover letter should be no more than two pages and address the person specification.
• Submit your online CV

Interviews

• Call with CEO w/c 1st September 2025
• In-person interview w/c 8th September 2025

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